IWD Platform
About IWD Platform
IWD Platform Pricing
Please contact IWD for pricing details
Starting price:
$9,600.00 per year
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for IWD Platform
1 - 5 of 33 Reviews
Selena
Verified reviewer
Consumer Goods, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Best Software Around
The integration of IWD has been such a pleasant experience. The team is super knowledgeable , friendly and patient .
PROSIt' super easy to use & the ability to create 2 d & 3d retail views if care to do so in the near future
CONSShelf Height doesn't automatically adjust when product is too high
Reason for choosing IWD Platform
Former Colleague Recommendation , Cost , Ease of Use & Quality Planogram features
Vendor Response
Thank you so much for your kind words, Selena. We really appreciate you taking the time out to share your experience with us.
Replied May 2020
Alison
Retail, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
IWD rollout Salomon
It has been great. A good comprehensive tool but of course not without things we would like to add!
PROSI like that you can easily discuss issues with certain contacts in reference to photos. This is what I use the most and that you can upload documents specific to each store.
CONSThe fact that the app and the network do not sync and the opening page dashboard is not customizable.
Reason for choosing IWD Platform
The platform seemed easier to use and further along in development. It has some great overall functions like a map that add value.
Vendor Response
Thank you for taking the time to leave us a review, Alison!
Replied November 2020
Faye
Retail, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2020
IWD Review
Ease of use and communication to store teams.
CONSNo link between app and desktop version
Vendor Response
Thanks for the review, Faye! We appreciate your business.
Replied November 2020
Dani
Retail, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
3D Display Review
The IWD program has helped our organization immensely. Our Visual direction and store presentations have improved, providing stores with clear and elevated communication. The Merchandising and document creation process has become much more manageable (100+ locations across 10-12 layouts/concepts). We have been able to utilize Display for store rendering / layout design to enhance campaigns, customer experience and new store design initiatives. Overall this program has brought a new refresh to our process that will help us continue to evolve and grow our business.
PROSI love the endless possibilities and organization. It gives users and businesses the freedom of creativity and customization, with the ability to organize and track growth and progress in a way that works best for you and your company needs - a perfect match of art and science. It was quite easy to integrate our products into the program, and actually helped better our internal process overall!
CONSAs long as users stay up to date on software updates, there are not many issues. Internet speeds will at times take a toll on speed/processing. Always take the time to reach out for support, the "missing" function may already exist, or if it doesn't, the team is always willing to try and make it happen, or find the best solution.
Vendor Response
Dani, thanks for leaving us such a wonderful review. We are thrilled that you love your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thanks for your kind words.
Replied February 2021
Chi
Luxury Goods & Jewelry, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
first year comment
the tool has a very strong value proposition, compared to the external competitors (Simplifield/ Yoobix..) in terms of functions, ease of using, price, operational excellence. however, some function in reality should really automate the process for VM manager (as mentioned above) For richemont brands the competition is also with Booster/ POS identity which is developped by the group. the challenge will be to clearly show the advantages of the tool (maximize automation), or else in the near future the chance we have to merge with Booster or replaced by Booster is possible.
PROS- Clear added values & Proposition. - Instance selling points (centralize network, Professionalize the work flow, support the daily taks of VM community, facilitate communication among the community.
CONSsome functions are nice, but it still not maximizing the automation. example: Post launch review with all installation photos, we can extract all photos of global POS network, but the report will not be categorised by market. we hence still have to do manual work which is not exactly the selling point of the tool : automation, reporting in 1 click. Survey function: possibility to see on global map, sorted by status of survey is not feasible App version: issue in China with VPN/ connection?
Reason for choosing IWD Platform
reliable supporting team, good price, instant support, convincing advantages, user friendly.
Vendor Response
Hi Chi, thank you for taking the time to write this review and provide us with some feedback! We love hearing from our clients on how we can improve their experience with IWD.
Replied November 2020