All Appen Reviews
1-25 of 38 Reviews
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Peter
Verified reviewer
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Appen Remote Jobs
The best thing I like about Appen is the opportunity to work on different projects at the same time. They offer great opportunities like Translation, Transcription, search engine evaluators
CONSThey have not con. They are a great company
Dvock
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Leading Provider of AI Training Data and Services.
My overall experience with Appen has been highly positive and rewarding. From the moment I joined as a contributor, I was impressed by the professionalism and efficiency of their operations. The platform provided a seamless and user-friendly experience, allowing me to easily access and complete tasks.Appen's commitment to quality was evident throughout my journey. The clear instructions and guidelines provided for each task ensured that I understood the requirements and could deliver accurate results.I also appreciate the diverse range of projects and task types available. Appen offers opportunities to work on a variety of interesting tasks, which kept my work engaging and allowed me to expand my skills in different areas.In general, Appen's professionalism, commitment to quality, and range of engaging projects have made my experience highly positive. I feel privileged to be a part of their contributor community and look forward to continuing my journey with them.
PROSThe desired features I like are:customizability and diverse task types which include data annotation, data collection, text categorization etc. The ease of use that I like is clear instructions and guidelines as well as support and training.Finally, through integration with other apps, the benefits are;automated workflows and data exchange hence valuable for clients who have existing data infrastructure or want to incorporate Appen's services seamlessly into their existing workflows.
CONSWhat I like least about Appen is support and issue resolution.I want to mention the importance of responsive support and efficient issue resolution.This is because when I had challenges with my invoice and payment method when I wanted a request to be followed up on project Crescent, I got a late response and no positive feedback. I would really request the strengthening of customer support channels and ensuring timely resolution of issues or concerns to enhance user satisfaction.
Reasons for switching to Appen
This is due to Multilingual Capabilities: Appen places a strong emphasis on multilingual capabilities. They have a broad language coverage, offering data annotation and language-related services in a wide range of languages. This can be beneficial for projects with diverse language requirements unlike Lionbridge (Data Annotation Platform.)Another reason is due to Customizability: Appen provides customizable solutions tailored to the unique needs of their clients. They can design and implement projects with specific requirements, allowing for more flexibility and adaptability in meeting project objectives unlike Lionbridge Data Annotation Platform.
Amane
Translation and Localization, 1 employee
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Terrible Quality of Customer Support
I am extremely unhappy with the overall experience with Appen for the following reasons. -There are always open projects, however, they often do not seem to be actually available for contributors or disappear even during the application process probably due to a large volume of application. I applied for multiple projects – I filled in forms, took assessment tests, and went through other steps required for the projects. One project just disappeared from my project application list (so I assumed the application window was closed), the project manager or someone equivalent of another project emailed me basically saying that there is no open spot in the project although I passed the assessment and got qualified for it, and I never heard back from anyone in other projects. -The application process is very slow. There is one project that I managed to proceed to a payment setup step, but it took a few months from application to that point. It was disappointing to see my application status unchanged for that long, especially after I invested some time in the assessment test, which requires applicants to read over 100 pages of its task instructions and project guidelines to prepare for the test. -The quality of their customer support is terrible, as I described above.
PROSThere are always open projects and small tasks.
CONSThe whole experience with Appen was terrible, but if I must pick one, then it would be the quality of their customer support. I am very disappointed with the quality of support I received regarding a payment setup issue. I feel that my issue was dismissed without appropriate investigations. I requested support, and described the issue in details with a screenshot of the error message and provided all the information that I was asked to do so, including a copy of a government issued ID. However, I only received general responses (explanation of payment setup process). I also asked what the status of my payment is in the system but the question was never answered, either. I tired the process again, however, I received the same error message so I responded to them with that regard and requested for further support. They replied saying they were unable to proceed my application and closed the case. Moreover, my Appen account was discontinued immediately after that. I invested a lot of time and efforts in the whole application process so the quality of support was very disappointing. I think the support team did not try hard to solve the issue and they decided to disregard the issue because a lack of ability to support their customers.
Pratap
Verified reviewer
Higher Education, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Best earning and crowdsourcing platform
Appen is used to earn some money by completing some easy tasks. It pays average to the taskers. But the payment processor Payoneer charges almost 3 USD for transaction.
PROSAppen provides the opportunity to earn online by giving small tasks to the contributors on the platform. These tasks are used to train Artificial Intelligence and Machine Learning. This platform can be used to obtain data required by client from the contributors. It compensates the contributors based on the work hours.
CONSSeveral tasks are unavailable due to high amount of responses from the users. The only payment option available in this platform is Payoneer. We didn't get any response from appen if our application not selected for tasks.
Reason for choosing Appen
Appen has relatively more experience in crowdsourcing than Clickworker. Appen has more trust among the taskers.
Sai Nirmal
Verified reviewer
Higher Education, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Best platform for Crowdsourcing and for Remote workers also
My overall experience with the happen is that I started as contributor and earned some income as it provide remote work, flexible timings and easy tasks will be there on the platform. It's great platform for both data collection and earning some extra cash as well
PROSThe best thing about the Appen is that it makes data collection work easier and it provides remote work for micro workers. It is one of the best micro earning sites and the data collection required by the clients can be obtained from the contributors. It mainly works on training AI models. It's best working with Appen
CONSI don't have much dislikes about Appen but some tasks may not be available for the contributors . And if the client continues for next projects after completing tasks , it would be great. Apart from that I don't have any dislikes.
Yanick
Verified reviewer
Food & Beverages, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2022
Excellent for Freelancer...
The rules are very strict. You have to pass a qualification exam to have access to the tasks.
PROSI got to know Appen in 2017 while working on the platform of one of its partners. Micro-projects are constantly published there and offer great ways to make money by offering your expertise to companies and individuals.
CONSThe remuneration is sometimes below the effort deployed, the percentage rating system is sometimes excessive.
Kameisha
Verified reviewer
Consumer Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
A good program to get easy money
Its a few hiccups but overall its good
PROSI like the fact that it has several job listigs and you an easily qualify for.
CONSI dont like getting paid once a month i be wanting the money now
Reasons for switching to Appen
More money less hassel
Sudarshan
Verified reviewer
Education Management, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
My usage of Appen
Appen is good platform for users that those wants to earn money by completing various projects and tasks.And it is very reailable.
PROS1.Appen provide user friendly interface.2.It also provides flexible work opportunities for users to allow to work from anywhere.3.And it is also provides easy navigation tools.
CONS1.The major drawback of Appen was that the processing of payments may take extra time then accepted.2.The availability some of the tasks are limited.
Theresia
E-Learning, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Appen Review
I am making money from the comfort of my home. I am learning new skills.
PROSI am a freelancer and have received payments from doing micro tasks, a freelancer's dream really.
CONSIt's a waiting game. Not all countries receive the same amount of jobs.
Anonymous
1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2021
Appen is awesome
This software and website has made it very easy to find and hire people for different jobs, there are plenty of jobs available and you can post a gig for other people to work. I myself have used this software and its mobile recorder very easily. The website is easily navigationable and easy for the eyes.
CONSThe most time consuming thing about appen is the amount of paperwork you have to read and fill out before applying for a job.
Tiurma Vivi
Computer Software, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2021
Appen User Review
Until now, I still use Appen as one of platforms that can generate extra money for me, flexible work time , good payment and easy to operate. There also some tasks that doesn't take much time to finish so I can take several jobs at once and of course I makes more money. So overall i will highly recommend this app to my friend and family who wants to earn extra money from home
PROSAppen is a platform to find a side job or more pocket money but not fast money. how to use and registration process also very easy depends on their qualifications. They also provide a training forum or event for new users which will beneficial to increase the agents/contractors personal skill
CONSthe weakness of this software is that there is no certainty of long-term work contracts and also not all agents or independent contractors can get new projects / work assignments, and the waiting time for one project can be very long, depending on the project itself. Some are fast and some arent
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2022
Basicamente Appen puede ayudar con cualquier tipo de tareas
Appen dispone de un red muy grande a través de la cuál se puede realizar cualquier tipo de tarea: Webscrapping, data entry, transcriptions, ...etc A cambio de fees muy razonables
CONSEstaría genial ofrecer el onboarding y atención al cliente en Español, Francés, entre otros. Actualmente solo está disponible en inglés.
Praveen
Consumer Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Appen : Earn great deals with simple tasks
It has been a great working experience with Appen. I have earned a good amount of money by just doing very simple tasks that doesn't require any special skills.
PROSThe most amazing thisng is that it help us to generate extra income by applying and doing simple tasks such as image capturing, transcribing, web analytics etc.
CONSThe only thing I like the least about it is sometimes, there are tasks showing in the task list but they are not functional, he reason might be availability of the particular project.
Jhon
Security and Investigations, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Trabajo remoto
En general debemos leer y analizar muy bien las pautas de cada tarea para acertar y te puedan dar un contrato de trabajo remoto
PROSLa cantidad de trabajos remotos a los que puedes aplicar
CONSAlgunas tareas tienen una complejidad la cual tiene muchas opciones de respuestas que al final debes tener mucho análisis para aceptar tu respuesta.
Heather
Financial Services, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed April 2022
Took a long time to get in the door but once your in it pays
They provide companies with a wide range of technological help from real users without using surveys or user testing like other sites
PROSIt allows me to keep up with technology and put in my educational background to help companies further themselves in technology. It helps the internet become better and more informative.
CONSIt took a long time to get myself in door and sometimes it hard to understand the needs of each project.
mohamed
Chemicals, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2023
thank you for this service
very good.
PROSEase of search, diversity, and price are very suitable for work.
CONSI encountered many problems at the beginning of entering the site, the most important of which was linking the Payoneer account.
Chandrakeerthan
Verified reviewer
Higher Education, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Great for doing tasks and earning rewards.
My overall experience with Appen is great and i recommend everyone to use appen.It provides us money or rewards for doing some tasks.The users with no knowledge on this can also do tasks and earn money.
PROSThe best feature of appen is that it provides rewards for performing some tasks like web captures and translations.The user interface is very friendly and easy to set up.We can also sell projects on appen.Its like a kind of freelancing platform.Appen is the best for getting incentives for doing tasks.
CONSThe withdrawl of the money which we got by doing tasks is only through payoneer.It becomes difficult for everyone to withdraw money only through payoneer.
rachid
Arts and Crafts, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
appen good for data and surveys
it was good experience
PROSi did like the easy of use this software
CONSi did like least that it took long to have surveys
Samuel
Education Management, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Appen
It is an application that is easy to install and use.
PROSEasy to learn to use and functional...Easy to use application that allows you to work from anywhere.
CONSIt should be less strict with privacy guidelines.
Matta
Verified reviewer
Higher Education, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Best for software for earnings
The overall experience with appen app is better because i tired some apps for money earning but some hwen comperd to those apps appen is best and by adding some features to withdraw money apps like paypal
PROSIt is easy to earn money by simply completeing small taskes in the appen it takes the survey taskes and it is free of cost easy way to make money
CONSIt take charges for the transaction processing to withdraw the money from the money slow response from the app and some glitches in the app language could be not formal language unable to read takes are taking long time to complete
Jagadeesh
Higher Education, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2023
Great platform for earning money
It is very good for freelancing service but only think is it always uses payoneer payment method for withdrawal money that method can take so 3usd charge per transaction. other things are great in this service.
PROSIt's the best for freelancing service and this can be taken by conducting tests before getting tasks. For quality services purposes.
CONSIt's only uses payoneer payment method only that taking so much cuts of money.
Carla
Recreational Facilities and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2022
Very confusing and frustrating to use
The first few things I've accomplished with Appen like signing up, logging in, and applying are smooth. The rest take much of my time that I felt was wasted. In the end, after I thought I got the job because I received an email from them, I still can't get through with it. Overall experience was very frustating.
PROSI like that it is easy to download, register and login.
CONSThe problem is that once you are on the app/website there are buttons where it says "Work This", but when you clicked on it you'll receive an error. In short, this button is completely useless, so why is it there in the first place?
Anonymous
201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed January 2023
Good Earning For Students using Appen
It is most useful, truly genuine and we can earn money by completing tasks it gives better experience and knowledge, Only drawback is in this pioneer only withdrawn money.
PROSIn appen it gives training for completing the task we can earn money from this software it is truly genuine
CONSIn this we can withdraw money by using pioneer only, because pioneer takes cutting upto 3$
Anonymous
501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Appen Usability
Excellent.
PROSThe app design is sleek and easy to operate.
CONSExtended hours before getting suitable jobs.
Shari
Verified reviewer
Telecommunications, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2020
Lovely Software For Remote Workers
This software is quite easy to navigate and most of the action is done through the app on your mobile device, the mobile recorder. It has a social community that you can use to interact with other appen users and you're able to complete your own invoices for work done.
CONSAs a new user I had no idea of how to get paid for work that was done as I was not assigned to any teams or managers to guide me through using this software efficiently.