CallFinder vs Five9

CallFinder has 11 reviews and a rating of 4.73 / 5 vs Five9 which has 383 reviews and a rating of 4.19 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.73 / 5 (11)

4.19 / 5 (383)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

September 7, 2020

February 17, 2021

Pros/Cons

  • Pros

  • Very easy to use and straightforward. The Customer support is top class and you feel like you have a partner who is fully engaged to figure out your businesses particular needs.

  • Ability to find calls with our requesting them from our QA department

  • Cons

  • Some of the newer features have limited functions, but those are being addressed in a timely manner.

  • Sometimes the system was not available to use correctly.

  • Pros

  • I like the fact it is easy to use, also gives me the chance to move forward or backward in the recordings

  • The ease of use. Great reliabity with little or no down time. Works great for work at home agents.

  • Cons

  • At the time, the non CRM user interface was a little dated but easy to use and reliable.

  • It is kind of hard to get installed, and I have to go into it a weird way every day because it doesn't play nice with my Java, but I'm used to the back way now so it still works well.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux