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> Reviews of Convin. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Convin is a good fit for you!

Source: https://www.softwareadvice.com/speech-analytics/convin-profile/reviews

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Convin Reviews

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[Overview](https://www.softwareadvice.com/speech-analytics/convin-profile/)

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# Convin Reviews

## Reviews Summary

## Overall Rating

4.9

* * *

## Ratings Breakdown

5

(204)

4

(26)

3

(2)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.9

Customer Support

5

Value for money

4.9

Functionality

4.9

* * *

### Pros

"The ability to track each and every word within your meeting is extremely useful not just for taking fantastic notes for sales, but also for highlighting top filler rates and alerts you can work on to eliminate out of future conversations."

"Furthermore, all of the elements I mentioned above come in handy to help me fine-tune my presentation, ensure that I am discussing essential issues, and observe what the top salespeople in my firm are doing so that I can do my best to emulate them and enhance my own discussion and sales methods to match theirs."

"Convin makes it simple to evaluate calls and provides valuable insights into the talk ratio, prospect speaking speed, filler rate, interruption rate, interactivity, and other metrics."

### Cons

"Having clustered call tags makes it difficult to select the right ones since we have multiple lines of businesses and we have the call tags collectively."

"Recording client calls so we can go back and collect details we might have missed while being attentive and without taking notes at the time, these were some of the problems we were facing before Convin came into our use."

"Additionally, rare technical glitches cause user calls to not surface immediately on the dashboard, but they usually do within a few hours."

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Convin Reviews, Pros and Cons - 2026 Software Advice