MiaRec is a provider of conversational intelligence and automated QA for contact centers. Contact centers can use MiaRec across the workforce to modernize workflows and surface intelligence at scale. MiaRec's Conversational Analytics Platform records customer interactions compliantly and securely, and offers contact centers Voice AI and machine learning that enables customers to automatically record, analyze sentiment and keywords, evaluate agent performance, redact data, and more across customer interactions. MiaRec helps organizations : - Improve Contact Center Efficiency and Productivity - Improve Customer and Agent Retention - Enhance CX and Increase Customer Satisfaction - Minimize liability and comply with legal requirements - Improve marketing and business int...