About Signal AI

Signal AI is a speech analytics solution designed to help businesses monitor customers' interactions and implement actions in real-time to improve revenue, buying experiences and conversion rates. Managers can analyze previous calls and automatically sort conversations into various groups according to similarities across speech patterns.

Signal AI allows organizations to identify call outcomes or topics such as calling prospects, applications, policy purchases, filed claims and quote inquiries and utilize a custom predictive model to track them. Businesses can monitor conversations between buyers and agents to uncover patterns or behaviors and implement results across multiple platforms including Google, Facebook and Salesforce.

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