---
title: "Braina Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Braina. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Braina is a good fit for you!"
source_url: "https://www.softwareadvice.com/speech-recognition/braina-profile/reviews/"
page_type: "reviews"
language: "en"
---

[Home](https://www.softwareadvice.com/)

/

[Speech Recognition Software](https://www.softwareadvice.com/speech-recognition/)

/

[Braina](https://www.softwareadvice.com/speech-recognition/braina-profile/)

/

Braina Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/speech-recognition/braina-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/speech-recognition/braina-profile/alternatives/)

# Braina User Reviews

## Reviews summary

- Overall rating: 3.8/5
- Total reviews: 22

### Secondary ratings

- Ease of use: 3.7/5
- Customer support: 3.6/5
- Value for money: 3.6/5
- Functionality: 3.5/5

### Rating distribution

- 5 stars: 10 reviews (45%)
- 4 stars: 7 reviews (32%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 5 reviews (23%)

### Most mentioned pros

- User-friendly from the outset, great accuracy and very elastic - meaning it works just as well no matter where the text is being placed; emails, blogs, social media posts, most word platforms compatible with Windows.

### Most mentioned cons

- The trial version does not provide what Braina says the Pro version does, and without any proper tutorials buying Braina up front is the best way to get the service quality expected.
- The dashboard interface looked outdated--like something from the late nineties--and was complicated to learn.

## Braina customer reviews

Showing reviews 1-22 of 22 (page 1).

### Tasks done only with the voice, amaizing

- Overall rating: 5/5
- Reviewer: romay zuleima f.
- Verified reviewer: Yes
- Product usage: Used other for unspecified
- Reviewed: June 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

easy way of writing a text

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Other activities can be done while it is possible to create a written text only with the use of the voice

#### Cons

It is necessary to review and edit the written texts because of some misinterpreted terms. The cost is a little bit expensive

---

### Use Your Braina

- Overall rating: 4/5
- Reviewer: Brian E.
- Verified reviewer: Yes
- Industry: Internet
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

It had a learning curve that was difficult for me, and though all the features I needed Braina had and all performed quite well, it was too pricey for me. Overall performance, however, A+ from me.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

User-friendly from the outset, great accuracy and very elastic - meaning it works just as well no matter where the text is being placed; emails, blogs, social media posts, most word platforms compatible with Windows. Ambient noise seems not to interfere with Braina's transcription, another plus.

#### Cons

The trial version does not provide what Braina says the Pro version does, and without any proper tutorials buying Braina up front is the best way to get the service quality expected. It's a Windows-only platform right now, which means I cannot use it on my Chromebook.

#### Reasons for choosing Braina

Ultimately, I chose Lily Speech for its simplicity and economy. The others I maintain as back-up platforms.

---

### Inaccurate and clunky

- Overall rating: 1/5
- Reviewer: Stephanie C.
- Verified reviewer: Yes
- Industry: Publishing
- Company size: Self-Employed
- Product usage: Used daily for free trial
- Reviewed: January 2022
- Review source details: This review was submitted organically. No incentive was offered

The money-back guarantee is very difficult to find on the website--I actually never saw the details of it until I emailed customer support to ask. It's on me for not reading the fine print, but be warned: This is NOT a true money-back guarantee. You only get 88 percent of your investment back. That means it cost me $23.99 to try out a clunky, outdated, and functionally useless software for half a day. Yuck! The customer service was also terrible, with slow response times to email and blunt, unfriendly replies.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

The software was compatible with MS Word's comment feature (I could dictate into comment bubbles).

#### Cons

The dashboard interface looked outdated--like something from the late nineties--and was complicated to learn. Voice commands were not intuitive. But the deal breaker to me was the quality of dictation. I tried with three different microphones: my laptop's built-in mic (which would have been most convenient), a relatively cheap headset (which is the most comfortable one I have), and a high-end gaming headset (which I would have expected to work the best). None of the mic options allowed me to dictate with any measure of precision. I do not have a strong accent, and I speak clearly and distinctly due to years of competitive speech and debate, with multiple speaker awards, including first place speaker at a national collegiate tournament. I say that not to brag but to emphasize "It's not me, it's you." The free dictation tool built in to Microsoft Word worked better than this product.

#### Reasons for choosing Braina

I didn't try it OVER these products; I tried it ALONGSIDE these products.

---

### Great Command and Dictation software in one.

- Overall rating: 4/5
- Reviewer: Charles Richard C.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2022
- Review source details: This review was submitted organically. No incentive was offered

I've found Braina very powerful once you climb the learning curve of understanding how it works and what it can do.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

An affordable, highly reliable and versatile voice command and dictation package.

#### Cons

No real on boarding tutorial. Users must read web site documentation and explore the package through trial and error.

#### Reasons for choosing Braina

Cost and feature set.

---

### Responsive and Cool

- Overall rating: 4/5
- Reviewer: Srinivas P.
- Industry: Retail
- Product usage: Used daily for less than 2 years
- Reviewed: August 2017
- Review source details: This review was submitted organically. No incentive was offered

Saves time compared to typing.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Very light software. Easy to install and use. I use it to dictate emails in gmail and word. Works decently even in noisy environment. I also like the artificial brain feature which remembers information.

#### Cons

It opens up a speech recognition window. What you speak appears in this window and also in the software in which you are dictating. I can minimize this window and continue to dictate but i can't understand the need of providing this extra speech recognition window .

---

### Very, very disappointed

- Overall rating: 1/5
- Reviewer: Jason T.
- Industry: E-Learning
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2017
- Review source details: This review was submitted organically. No incentive was offered

None - it does not work as it should

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Functionality: 1/5

#### Pros

It takes fewer computer resources than Dragon. I can run it with other applications open - Dragon drags the computer performance down.

#### Cons

It doesn't work correctly... I have tried, but it wastes more time than it saves. I really don't like having to do this, but people need to be warned about products like this. I have used Dragon for a long time. It is disappointing for a lot of reasons, but at least it works. You can dictate long sentences to Braina and the text it copies to the application does not include everything you said. You may not be aware that Braina opens a window where it types what you say, it seems to think about it for a moment, and then it copies the text to the open application (e.g. Word). But often what you see in Word and what is in the Braina window are different! If you are quick enough you can manually copy the text, but it disappears after a moment. And it usually gets the punctuation wrong - there may be operator error, but if you dictate "the cat likes dogs, and fish like food" you will either get "...dogs, and ..." , or get "...dogs , and..." (i.e. with a space), or "... dogs comma and fish..." (i.e. with the word). I have an Australian accent, but I speak at many international conferences and people comment how clear my accent is. Not that it matters, but the user interface is ugly. But if it worked I would not care.

#### Vendor response

The default language is English (United States). As you are from Australia, you will need to select English (Australia) as your speech recognition language for the software to work correctly.

Replied August 2017

---

### Shoddy support, no bug fixes, and stops functioning correctly 10-15 minutes into using.

- Overall rating: 1/5
- Reviewer: Ian T.
- Verified reviewer: Yes
- Industry: Computer Games
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: May 2021
- Review source details: This review was submitted organically. No incentive was offered

The program has far too many bugs. ZERO support, Does not come close to the advertised functionality, and any user rating this product above a 3 is part of the company or only uses it to dictate onto a notepad. DO NOT buy this program.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

You can change the response voice. That is literally the only good thing I can pull from this product.

#### Cons

- The program does not recognize accents of any kind. Customer support for this problem only deflects with the excuse "Our program 100% knows everything" - It word or name alias does not function at all - It stops recognizing any command input the moment it goes "inactive" once. It goes inactive after receiving no voice commands after 30 seconds. Developers have mentioned this is a feature. - I purchased pro because they advertised improved functionality and more features, but the features don't work. - Program does not actually learn. It only learns by text file and even with importing a text file it doesn't properly learn. Forums and support shows this isn't fixed and the Devs/Community manager reinforce this isn't a problem when it has existed for several years - as reported by myself and several other users.

---

### Using this software was a wonderful experience. In addition to being very easy when installing it on

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Product usage: Used daily for less than 6 months
- Reviewed: February 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It provides voice command functions allowing you to search the web, open files, programs and websites, find information, set reminders, take notes and much more. You can also use the voice to dictate text to a Windows computer, automate processes and improve personal and business productivity.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

What I liked the most was being able to interact with the computer only with my voice, it is not necessary to use the keyboard.

---

### Voice automation and dictation makes tasks easier

- Overall rating: 5/5
- Reviewer: Jason K.
- Product usage: Used daily for less than 12 months
- Reviewed: May 2017
- Review source details: This review was submitted organically. No incentive was offered

Time savings and productivity increased

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It is not just a simple dictation tool or personal assistant. It is a complete speech recognition enabled automation package. It helps in doing most of the tasks I do on computer without using keyboard or mouse. I use it to write emails, dictate documents, set reminders, as a notes database, voice command applications, listen songs, transcribe recorded audio files to text and

#### Cons

UI is simple to use which is a plus point but it can also be made attractive to look more appealing.

---

### Braina Pro - Speech recognition program

- Overall rating: 1/5
- Reviewer: Mohamed S.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used daily for free trial
- Reviewed: April 2019
- Review source details: This review was submitted organically. No incentive was offered

Very bad experience. Never buy any product from them. When I asked for a refund during the 7 days money back guarantee they ignored my request.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

There is a lot of other Free programs that can do its functions so don't bother to buy it.

#### Cons

Bad customer service Software has bugs - while using the transcription feature, the popup starts over and let you lose all the transcribed text.

---

### Excellent experience

- Overall rating: 5/5
- Reviewer: Ankit B.
- Industry: Accounting
- Company size: 10000+ employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2017
- Review source details: This review was submitted organically. No incentive was offered

Dictation saves time. It also takes notes and has alarm function.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is quick, easy to use and very accurate in speech recognition. Apart from the dictation, it is helpful in office assistant tasks such as setting reminders, notes and searching files.

#### Cons

Braina is only available for Windows PC right now. I asked them about any possibilities for Mac support in near future. They replied it will take 6 more months! Moreover, they have an Android app for wireless mic support but they don't have an iOS app.

---

### Great Transcription Program

- Overall rating: 5/5
- Reviewer: Amy L.
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2017
- Review source details: This review was submitted organically. No incentive was offered

I am a doctor and I use Braina Pro to dictate notes and transcribe existing medical audio files to text. It works flawlessly with good accuracy. Better than Dragon software.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

It has live speech to text feature but it can also transcribe pre-recorded audio files if you install a add-on plugin as they have suggested on their blog. It saves lot of time and increases productivity.

#### Cons

No cons found.

---

### Great for automated tasks

- Overall rating: 4/5
- Reviewer: Sagar D.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have used this software for more than a month now, and is very useful for automating tasks. Searching and doing things in my jumbled file storage is tedious, using this makes my life productive.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

The AI system that is builtin is very impressive. Teaching is also easy.

#### Cons

User interface is so depressing a bit.

---

### Simple, easy, fast and accurate

- Overall rating: 5/5
- Reviewer: John S.
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2017
- Review source details: This review was submitted organically. No incentive was offered

The interface is very simple to use and it works out of the box. No need to spend hours to train the software. Install it and start dictating. Works in most of the languages of the world, but I only use for English voice recognition. Voice recognition aliases feature can be used for word corrections. It is fast and saves time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Simple interface and the ability to recognise multiple users without creating voice profiles and training for each one.

#### Cons

It needs Internet connection.

---

### Better Speech Recognition than Dragon

- Overall rating: 5/5
- Reviewer: Gopikrishnan I.
- Industry: Legal Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2016
- Review source details: This review was submitted organically. No incentive was offered

I am a lawyer and I have been using Braina Pro since a month and it is extremely useful software which has increased my productivity. It is also fun to use as it is not just a dictation software but also a voice control and personal assistant software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Speech recognition is better than Dragon. Also useful as a Cortana alternative.

#### Cons

Can't dictate when computer is offline but it's not a big problem for me as my PC is connected to the Internet 24 by 7.

---

### I consider this an easy to use product for enthusiast or for the disabled.

- Overall rating: 4/5
- Reviewer: Dominique G.
- Product usage: Used other for less than 6 months
- Reviewed: September 2017
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

I have used many chatbots over the years. I think Braina is fairly straight-forward. It has a simple interface and is not difficult to navigate or understand the U.I.

#### Cons

Like I had mentioned before, I have used a lot of chatbots over the years. What I did not like about Braina is that the interface looks really plain-Jane and boring. I feel a visual upgrade of sorts would be great. Another thing I did not care for was the robotic sounding voices. I acknowledge that this is not the fault of the Braina developers. However they could have chosen to use a little more realistic sounding voices.

---

### Could not get it to work and there is no customer support other than virtual.

- Overall rating: 1/5
- Reviewer: Dianne L.
- Industry: Education Management
- Company size: 501-1000 employees
- Product usage: Used other for less than 6 months
- Reviewed: July 2017
- Review source details: This review was submitted organically. No incentive was offered

I could not get it to work. It continuously tried to connect and then it would tell me to select the "Allow", but there was nowhere to select it. Even the IT people couldn't get it to work.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Cons

Could not get it to work and no customer support. I emailed them because there wasn't a phone number, and still no response.

#### Vendor response

Hello, You are facing this issue, not because of a problem with Braina but rather an issue with your Chrome browser. The permission to use microphone is blocked on your Chrome browser. Please give permission by following the steps mentioned in the email that we have already sent you. If you can't find the email in your inbox, please check your spam/other folder. Regards.

Replied July 2017

---

### Good! (Wish there was a truly FREE Pro trial)

- Overall rating: 4/5
- Reviewer: TM C.
- Company size: 2-10 employees
- Product usage: Used unspecified for less than 6 months
- Reviewed: June 2016
- Review source details: This review was submitted organically. No incentive was offered

I am a fiction writer and find that it's easier for me to dictate first drafts instead of typing them. Braina is quick, responsive and fairly easy to get used to. This is better than Dragon.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Very easy to use from first attempt. Understands my speech without being nit-picky. Is more affordable (and better) than some similar popular software.

#### Cons

The trial is not as functional as some users might like or testing before buying. The only way to try the Pro version is for requesting a refund before the end of the 7-day period , but that refund will be minus a $7 charge. That was kind of petty, IMO.

---

### Dictates accurately to third party software like MS Word in English and many other languages.

- Overall rating: 5/5
- Reviewer: Rajiv S.
- Product usage: Used unspecified for unspecified
- Reviewed: October 2015
- Review source details: This review was submitted organically. No incentive was offered

PROS 1) Best speech recognition accuracy 1) Supports 40 languages of the world 2) Allows to create custom voice commands to open specific file, folder, website or program 3) Also an assistant software 4) Voice Recognition Aliases CONS 1) For non-English language you will have to setup the punctuation marks. Not a big con but they should have provided it by default. 2) Needs Internet connection

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Vendor response

Thank you for your review and suggestion.

Replied October 2015

---

### Works Perfectly

- Overall rating: 4/5
- Reviewer: Urjit S.
- Product usage: Used unspecified for unspecified
- Reviewed: January 2017
- Review source details: This review was submitted organically. No incentive was offered

Works well for dictation in any software or website. I use it especially for dictating emails and word documents. It is fast, easy to use and 99% accurate. It needs more features though and should work offline.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Accuracy and Ease of use. It is lightweight and cheap too.

#### Cons

It needs the Internet to work.

---

### My arms and hands now rest!

- Overall rating: 5/5
- Reviewer: Effie S.
- Product usage: Used unspecified for unspecified
- Reviewed: March 2016
- Review source details: This review was submitted organically. No incentive was offered

I use the PRO version. I initially bought an annual subscription for just 29$ so as to try it and I can use Braina to write on any interface. It is perfect in all respects. Thank you so much! I will definitely buy the 3-year subscription soon.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

---

### accurate and effective speech recognition software

- Overall rating: 5/5
- Reviewer: Darshan T.
- Product usage: Used unspecified for unspecified
- Reviewed: December 2016
- Review source details: This review was submitted organically. No incentive was offered

The software has a very Simple interface. No need of training yet best speech to text results.I am using the software since a year and it has definitely increased my productivity.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

---

Braina Reviews, Pros and Cons - 2026 Software Advice