---
title: "Dragon Professional Individual Reviews, Pros and Cons - 2026 Software Advice"
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Dragon Professional Individual Reviews

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[Overview](https://www.softwareadvice.com/speech-recognition/dragon-professional-individual-profile/)

Reviews

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# Dragon Professional Individual User Reviews

## Reviews summary

- Overall rating: 4.0/5
- Total reviews: 240

### Secondary ratings

- Ease of use: 3.9/5
- Customer support: 3.2/5
- Value for money: 3.6/5
- Functionality: 4.0/5

### Rating distribution

- 5 stars: 104 reviews (43%)
- 4 stars: 75 reviews (31%)
- 3 stars: 34 reviews (14%)
- 2 stars: 17 reviews (7%)
- 1 star: 10 reviews (4%)

### Most mentioned pros

- The program (v 16) transcribed well (even medical terms) and is relatively easy to use once the learning curve and training have been completed.
- It saves me a huge amount of time when writing articles and content for my videos, because I talk content faster than I write it.
- I do a lot of translation for subtitling and not having to take "dictation" really increases my productivity.

### Most mentioned cons

- As I said, I wouldn’t be without it. If you have restrictions in the use of your hands, or are wary of getting repetitive strain injury in your hands from typing, then it’s life changing.
- Not 6 because mine can be glitchy, but that’s probably because I don’t have the latest version.
- Nine months after purchase I noted that UK English was being used by Dragon instead of American English and I could not get the output text language back to American English.

## Dragon Professional Individual customer reviews

Showing reviews 1-25 of 240 (page 1).

### One of the most advanced and impressive pieces of software ever

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: 3-5 years · weekly
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I first tried Dragon out of curiosity maybe 7-8 years ago and was absolutely blown away, and still am. I've since used it both recreationally and professionally, and look forward to using it for decades to come. It's the most impressive piece of software I've encountered.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

Where to start? It defies belief how much better Dragon is than its competitors. I've tried many speech recognition software solutions over the years and none hold a candle to Dragon in terms of accuracy, adaptability, and practicality.

#### Cons

There is nothing to like least, except the price, which is well worth it anyway. Obviously I'd like it to be a little more affordable, but it's still worth every penny.

---

### Great way to work with text from audio files

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Translation and Localization
- Company size: Self-Employed
- Product usage: 1-3 years · weekly
- Reviewed: February 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I do a lot of translation for subtitling and not having to take "dictation" really increases my productivity.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

The fact that you can teach it words like names of products, entities and cities in other languages.

#### Cons

I think that, as compared to the competition, it's all good. Nothing really strikes me as bad.

---

### Write quicker with Naturally Speaking

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: 3-5 years · monthly
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It makes documenting procedures simple. I don't have to type as much, so as a thought comes into my head, I can simply say it and it's in my document. It speeds up my process which means I get more done.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Dictation software is so helpful when writing books/courses. I like the fact that you can train Naturally Speaking to understand your style of talking. The training feature is a must when starting out as that's how it learns how you talk.

#### Cons

I struggled initially with turning it when trying to use other applications. I purchased it to document procedures in accounting software. When I moved to the accounting software to dictate the procedures, a new window appeared and started typing what I was saying. My hope was to have the typing in my open word doc. I had to adjust how I documented procedures...not a big deal, but took getting used to.

---

### Most Functional for People Who Have Difficulty Typing!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Internet
- Company size: Self-Employed
- Product usage: 3-5 years · a few times a year
- Reviewed: June 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I originally bought Dragon Speech Software for my Dad as he was aging and had growing difficulty sitting at his computer and typing accurately. For him it actually proved more of a nuisance since the program had to learn his voice and much of his vocabulary before it could be of any real use to him. I did find more use for it myself, but still had to get through that original adjustment period.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 4/5

#### Pros

This software is great for people who have difficulty typing and/or for anyone who wants to transcribe a large physical document into digital form and does not have use of a scanner.

#### Cons

The learning curve of the program can be a bit difficult to overcome in the early stages as the program learns the user's voice, intonations, and inflections. It does work better with more use, but you must be aware of errors when you first get started.

---

### Love the software and saves time typing

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Defense & Space
- Company size: 201-500 employees
- Product usage: 3-5 years · daily
- Reviewed: October 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very good and will continue using as it saves me a lot of time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Dragon Naturally Speaking is a great concept and saves me a lot of time when writing long emails. It is much quicker than typing.

#### Cons

You have to proof read the writing thoroughly, otherwise you may have completely random words thrown in. Also, when used for gmail on a browser there can be quite a bit of lag.

---

### Good concept, only fair execution

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Extensive Laboratory use

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 2/5

#### Pros

We have been using Dragon for years - while the concept is excellent, the execution is only fair. Easy to use, easy to set up, very nice "canned comments" and functionality to use.

#### Cons

Errors are frequent enough to cause concern - going into, then back out of records for recording and re-recording can be problematic. Incorrect translations are frequent enough to cause concerns - translation of words like "thymus" into "time us" is not acceptable. The company does appear to come out with real-time improvements and efforts to correct, however, the errors that make it through are concerning.

---

### You can't trust this company

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: E-Learning
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2019
- Review source details: This review was submitted organically. No incentive was offered

The company is unreachable. They don't respond to requests even on Facebook.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

I work ok, before the discounted it, and it no longer works at all,

#### Cons

I purchased Dragon Speak Naturally for Mac, they discontinued the product, and it no longer works with the current version of Mac IOS. Their only solution was to go back and downgrade IOS. I requested a copy of the Microsoft version of Dragon Speak Naturally, as the product they sold me no longer works. They said no. They certainly would allow me to buy it at full price, I believe that's unacceptable.

---

### Good Communication Tool

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Company size: 501-1000 employees
- Product usage: less than 1 year · weekly
- Reviewed: May 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This software provided encouragement to a special needs student so he would make better attempts at speaking loudly and clearly. I benefited by making progress with a student and he benefited because it made him focus on producing clear speech.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I used this software with a student that needed encouragement to speak clearly. He was a special needs student and being able to speak and see his spoken words was very motivating to him. Also, if he didn't use his best articulation skills, his words would not appear correctly on the screen. It was a fun challenge to him to say his words clearly so they would appear correctly. This may not be the intended purpose for the software, but it was a great program to use for Speech Therapy.

#### Cons

As with any affordable voice to text recognition software, there are times when you speak fairly clearly but it still displays an incorrect word. Generally, a second attempt will produce the correct word.

---

### How to speed up content writing - don't write, dictate!

- Overall rating: 5/5
- Reviewer: Klemen V.
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: July 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I am writing blogs. Actually, I am dictating blogs. It is so much faster and produces better results. When dictating, I can put more emphasis on sentences. Because when typing, my mind is occupied by pressing keyboard. I can dictate so much faster and better than I can write.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I am writing blogs. I am using a lot of AI tools like Jarvis and Frase. Time is limiting factor. One way to speed up writing is by actualy dictating instead of writing. I am using Dragon, because it integrates with browser, because it allows corrections and macro's and because it really works.

#### Cons

Support. There is no email/chat support. Software is expensive and precise. I have purchased expensive Bluetooth headphones - only to have constant problems with Dragon. It took me some time to figure out Bluetoth settings for dictation that also fixed Dragon.

---

### Time saver if you do a lot of interviews

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 51-200 employees
- Product usage: 3-5 years · weekly
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

This application allows users to type from speech. This is very valuable for social scientists doing a lot of interviews. Instead of spending time, which is usually a very long time, to transcribe the data, it is easier to use the application to type the data for you. It has good voice recognition quality so your data will likely maintain its form, around 80-90% accuracy.

#### Cons

It requires a lot of memory. It would run fine and smooth at first but the longer you work with it, the more memory it will consume until it crashes.

---

### A huge time saver for writers and content creators in general

- Overall rating: 5/5
- Reviewer: Cristina ..
- Industry: Media Production
- Company size: Self-Employed
- Product usage: less than 1 year · monthly
- Reviewed: January 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It saves me a huge amount of time when writing articles and content for my videos, because I talk content faster than I write it. Also, it gives me much more freedom of expression, as I don;t have to worry about things written down not making sense; I talk them out, then come back on the transcription at the end and edit out what's needed.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

The software is very easy to use and it learns the patterns of your speech as you use it. If you are more comfortable expressing your ideas by talking, but you also need to have them written down and turned into pieces of content for your blogs, website, videos etc , this is a great partner to have. I like the fact that there is a cloud version too called Dragon Anywhere, for those times when you can't get an internet connection.

#### Cons

I feel that the accuracy of speech recognition- while amazing!- can still be improved. When you start using the software, you get a text to read at your natural pace, and that's what the recognition is based upon. Well, when you talk and express your ideas, you tend to use a faster pace and that pace, associated with inflections and emotions doesn't always get understood correctly by Dragon.

---

### Daily user Dragon 12

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I listen to non-English speakers and translate for them. It is far easier to listen phrase by phrase and then speak their words in English, vs. any other methods I have found. Since I mainly transcribe in this manner, I turn off the command features in Dragon most of the time. It executes commands in Word okay though. I don't use it in other applications though it has all kinds of command and window swapping features. At one time i considered switching to Google Words (about the time I had the quality issues) and I went back to Dragon anyway. Google voice recognition makes a nice backup in a pinch but it has other issues; not the same.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

It really is a powerful engine. I use it a lot. I recently had to reinstall it on a new computer and lost all my previous settings and profiles. It spent about an hour going through everything I had written before and is cranking out better than ever. The additional RAM and processor speed didn't hurt.

#### Cons

1) Dragon is a heavy user of RAM and processor. A gamer or heavy graphic setup is best. If you're running a dinosaur you might be better off with an earlier version of Dragon or Google docs voice recognition. Don't run any other heavy use programs simultaneously unless you are geared up. e.g. If my wife goes to use Adobe Creative Cloud after I've run a Dragon session a complete reboot helps. Heavy graphics, or audio / video like Audacity and VideoPad or Premier I would reboot first just to be safe. Big enough parallel processors and RAM and this won't be an issue for you. 2) This wasn't totally a software issue per se. It seemed like the quality was slowly degrading; it wasn't recognizing my speech as well as before. Dragon said my mic quality was OK. Somewhere along the way I decided to actually listen to the quality of a recording made with my old mic. It was awful. No wonder the poor thing couldn't recognize me and no wonder it was getting worse. Got a newer Logitech gamer headset and now it is awesome. Hint: Actually listen to the quality of your mic, don't rely on whether Dragon says it's acceptable or not. GIGO.

---

### Dragon Pro

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Education Management
- Company size: 5001-10000 employees
- Product usage: 3-5 years · weekly
- Reviewed: July 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Working from home, it has been invaluable. I can now act as my own typist (well, almost!)The more I use it, the more accurate it gets, which is really rewarding, and it has really come into its own during COVID lockdown periods, when face to face working was out, and I had to communicate purely through email.I'm thinking about trying to write a novel with it, next!

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Really clear guidance around voice commandsAllows me to dictate at home, and then transfer to text on my PC whenever convenientReal time saver (I used to have to collect tapes, and pass them to my PA)

#### Cons

I have a fairly strong Scottish accent, and it took time to "train" the software. I still sometimes attempt to speak in a home counties accent, just to make life easier!

---

### Dragon Nuance Review

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Judiciary
- Company size: 501-1000 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2022
- Review source details: This review was submitted organically. No incentive was offered

As a voice writer, I use Dragon Naturally Speaking together with another program daily. I transcribe all court records using this software and it has become quick and easy.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

I have been using Dragon for the past two years. It has helped me to become more productive at work. With the Dragon software, I transcribe more audio hours per week compared to typing on a qwerty keyboard.

#### Cons

As someone with a Caribbean accent, I had to train the Dragon software to recognise my pronunciation of many words. Training the software took a little time; however, it was worth it. Dragon now recognises my pronunciation perfectly, and this has resulted in greater accuracy.

---

### Dragon makes life easy

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I started using dragon in college, and it was a lifesaver, and I’ve been using it ever cents

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

For myself, it is very beneficial because I have arthritis very bad in both hands and it would take me forever to have to try to type

#### Cons

The biggest con that I can think of is the cost

---

### Dragon Is The Premier Voice to Text Solution With Excellent Voice Command Editing

- Overall rating: 5/5
- Reviewer: Stephanie S.
- Industry: Computer & Network Security
- Company size: Self-Employed
- Product usage: 3-5 years · weekly
- Reviewed: January 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have been very pleased with Dragon Professional. I have used it for years and every version I use gets better. My needs and use is rather basic. I don't use a lot of advanced features. What I do use is excellent and lets me get the job done effectively and efficiently.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

The quality of voice recognition is outstanding! This alone makes Dragon stand out. Add to that the ability to effectively edit documents by voice alone and nothing else I've tried compares. Very very good.

#### Cons

To get the best benefit you need to train the software. It's not hard. It's worth it. It's also somewhat annoying.

---

### No tech support

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: March 2022
- Review source details: This review was submitted organically. No incentive was offered

I have abandoned Dragon and am now using windows speech recognition. So far I am very happy with a new product and wish I had switched long ago. I do not want to use the software of a company that fails to give technical support, no matter how good the product is. Oh by the way, for the one problem I trawled through the tech support sites over and over, trying to find solutions to, in particular, the one problem. Nothing.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 5/5

#### Pros

I used Dragon Naturallyspeaking Professional Individual 14 for a number of years. Recognition accuracy is excellent. The ability to create custom commands this is superb. The software has a great deal going for it.

#### Cons

I had two technical problems that were very seriously hindering my capacity to use the program. All attempts to get a tech support failed. On one occassion I was referred to an independent software support accompanying called Just Answer and after paying about $30 still did not have my problem fixed (only tried to fix one of them on that occasion).

---

### The only full service voice dictation software.

- Overall rating: 5/5
- Reviewer: Dustin M.
- Verified reviewer: Yes
- Industry: Computer Hardware
- Company size: 201-500 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2018
- Review source details: This review was submitted organically. No incentive was offered

Very cheap and effective Medical dictation software.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

First of all this is really all about the Medical edition of the software. I support 50 doctors who use this software on a daily basis. I have users who speak at barely a whisper and then I have doctors who will speak so loudly and fast to dictate you would think they are having a shouting match with someone. It can be trained to pick up speech patterns and accents. It's a very accurate piece of software and each version keeps getting better. The dedicated support team we have access to with Dragon is top notch as well. On average they respond to my odd ball problems within an hour and have some potential fixes.

#### Cons

There are times when Dragon will start lagging and not properly dictate, this is annoying but it can be fixed. Since we use Citrix in our environment we have to occasionally run a program to restore vSync and after doing so Dragon is back to picking everything up.

---

### Best Speech Recognition, Hands Down. Literally.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Arts and Crafts
- Company size: 2-10 employees
- Product usage: 3-5 years · weekly
- Reviewed: April 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall this software is the best of its kind. It may not come with my personal vocabulary completely represented, but it can learn what it doesn't already know and I don't have to argue with it over whether I said *Rub a conservative amount of ointment on the entire area." or "Rubber serving plenary arias." (Actual real life mistake from a leading competitor's speech recognition software we have all had the displeasure of dealing with when sending messages in the car). It's the first thing I install on any new device I purchase.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's accurate and doesn't force you to repeat the same sentence at it so many times you catch yourself screaming at an inanimate object in front of a busy lobby full of clients.

#### Cons

I would like to see a larger dictionary from initial setup and a more intuitive punctuation algorithm.

---

### Career saver

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Pharmaceuticals
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I started using it because I have RSI in my wrists. It saved my career. I can now be as productive as I was before

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The dictation capabilities (it saves from having to type )

#### Cons

It often freezes. It doesn't work with Microsoft Teams.

---

### Can Take Some Getting Used To

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Publishing
- Company size: 51-200 employees
- Product usage: 1-3 years · daily
- Reviewed: January 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I like how you can learn to run your entire computer. It's nice to not only dictate but to give my wrists a break from time to time. I'm on the computer for work at least 10 hours a day.

#### Cons

Even when it claims you've trained the software, it can still make a lot of mistakes. It takes quite a bit of time to get it trained to your voice. Things like Google Docs can understand you just as easily, if not better, without voice training. But, you can't run the entire computer from Google Docs - so there is a definite pro to Naturally Speaking.

---

### A time saver

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

The voice dictation is amazing. We use this product mostly for our customer service staff. To be able to use the same microphone to answer a call, then to write an email response or a chat response saves them so much time. It doesn't matter how quick the speech, Dragon is able to keep up and make very minimal errors in the dictation.

#### Cons

There is occasional lag, but nothing too bad. This might be be due to how the program is written, it seems to take a up a lot of memory on the computer while it is running. \

---

### Excellent speech recognition for medical notation

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospital & Health Care
- Company size: 501-1000 employees
- Product usage: 1-3 years · daily
- Reviewed: January 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Dragon speech recognition is the gold standard in speech to text and has improved note writing efficiency

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Dragon speech recognition is an excellent software that we use at the hospital for dictating notes. The speech to text function is fast and extremely accurate, even given that medical jargon can be difficult to recognize. Significantly speeds up note writing,

#### Cons

Sometimes, the software fails to recognize medical language and may confuse certain words for similar sounding words,

---

### speak into the mic- it will take it down

- Overall rating: 4/5
- Reviewer: Daniel F.
- Industry: Legal Services
- Company size: Self-Employed
- Product usage: 3-5 years · weekly
- Reviewed: September 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is a great time saver when you need to get some letters out and a great way to open word and get to formatting the template. it is a positive review and the price, when bought on sale is worth it. I used it to type this review.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I enjoy using the softward for letters, correspondence, lists and motions. it works fairly well. it has a hard time learning some words but with time it will get about 90% of what you say. it is faster than hand writing and has some great custom features. I have actually used the product for over 10 years maybe longer. So I am a valid credible user and understand the product. Overall it is the best. While I haven't tried other dictaion programs, friends have all said when they switched to the Dragon products it was a big improvement.

#### Cons

At times it can be tempermental to the microphone and the attempts to learn your language by reviewing your emails and prior correspondence is difficult to use and difficult to get it to recognize the folders it can reveiw. The User need to get a great microphone and headset.

---

### Reliable recognition

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Makes note taking a simple task. Works pretty well in environments that aren't especially quiet.

#### Cons

I try to think I don't have a Boston accent but Dragon disagrees! For the most part the software understands what I say but having to fix the text after you are done talking can be frustrating. Sometimes it will stop listening and I don't notice so I have to start again.

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