Happy Scribe vs Revenue.io
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.4 / 5
Value for Money
4.4 / 5
4.5 / 5
Customer Support
4.4 / 5
4.7 / 5
Functionality
4.6 / 5
4.3 / 5
Last Review Written
July 13, 2023
January 4, 2023
Pros/Cons
Pros
- It is so easy to use and the transcription quality is amazing. I would highly recommend this tool to anyone looking for an easy to use, accurate speech recognition tool.
- I like how accurate it is and how it can get like 95% of the spoken words correctly in my case. I am quite happy with it.
- This software is so easy to use and you don't need any sophisticated recorder, I use my cell phone and it works just great. It is amazing for dictation.
Cons
- The fact that there is no option to have unlimited time deal. It's hard to scale up if the time always limited.
- Once in a while the subtitling function seems to ignore silent moments in videos, resulting in time code mismatches that require a lot of reformatting.
- Can't think of anything I don't like at this time.
Pros
- Good integration with salesforce. Has good call coaching tools that allow us to look for certain keywords and phrases while coaching.
- Ring DNA gets the job done. I usually have pretty good connection and don’t really ever have any dropped calls which is good.
- The call management of this software is brilliant. You can easily handle the call-queue as there is an in-built option called ‘call queue’ to identify how many calls are waiting to be answered.
Cons
- Anytime you end a call, you get an annoying Warning message saying that you have not yet logged the call.
- The one thing that I find very annoying is the dropped calls. In the Medicare business, if we don't get permission to call a customer back, you pretty much have lost a lead.
- The dialer feels cheap and I hate that it has to be it's own little window open all the time. It's also constantly making me log back in.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
