All TeamTracky Reviews

1-25 of 51 Reviews

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Anonymous

1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2018

Excellent, Easy to Use.

Excellent way for a coach to communicate with his/her team. Much easier than using email for attendance purposes.

PROS

Easy to use and everyone on our Soccer team was able to understand how to use the software very quicky.

CONS

There were a few times when I didn't use the app for a few months that I had to sign in again. Also occassionally it would glitch and not open.

Caroline

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Great & simple tool for teams: as parent of 2 young soccer players TeamTracky helped stay on track

PROS

TeamTracky clearly has the end-user in mind. I like that the app is simple and very easy to use: you do not have to look for where the information is. You can view and manage each team individually, or get a view across all teams. This is especially convenient when you have more than one child playing in different teams. Teamtracky calendar has the ability to feed my other family calendar automatically, which is great. It helps a lot as I have to keep many people in the loop of my children schedule. And it also sends notifications and messages to as many contacts as needed. Last I love that I can post pictures and make them available to the team ina couple of clicks.

CONS

The software forgets my logging information frequently, and since I am forgetting as well which combination id and password i used for team tracky sometimes it is time consuming to just log in

Randy

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

Reviewed June 2017

I've had a reasonably good experience

PROS

Email and text functionality with good info . I like getting the emails and text updates and the alerts

CONS

Still have a hard time "marking as read" emails received . I am not admin, I am just a user. I would like it to have more functionality

Vendor Response

Hi, You can mark all your messages as read either from the web interface or the mobile app. Desktop: Login and select "Messages" from the menu. Then click the [Mark all Read] button. Mobile: Login and tap the "Notifications" icon. Then tap the [Mark all Read] button. Please contact our Support Team at support@teamtracky.com for more help.

Replied June 2017

Tom

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2017

Been using TT for the past 2 years. Great customer service and very user friendly.

Can easily track the attendance of your players.

PROS

Best features are the ability to keep track of your players and when there is an issue, the customer service is very responsvie

CONS

Honestly the worst part of Team Tracky is the name. Many parents agree and prefer to use a different name .

Samer

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Easy to manage multiple sports and multiple teams.

PROS

The software is easy to use and with littl knowledge of file manipulation, you can easily setup large numbers of users, games and events.

CONS

Adding to the calendar, would like to bring both start and end time, currently just the start time seems t come over for both.

Gregory

Shipbuilding

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2017

Team Tracky is a great way to help manage any sports team.

Easy and quick management, and communication. I couldn't find any faults with the website. I think it was designed to accommodate all features needed to help manage a team sport or any other type of club.

PROS

It's very easy to use. Makes communication between coaches and players easy. Great feature is the reminders sent out for practices, games and the fact that you can check off your availability without even accessing the website by clicking your availability through the e-mail reminder sent out by Team Tracky.

Bart

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2017

Keeps everyone on the same page

PROS

You can see who's coming to practice and who's not this is good so we know how many people will be there or not we can cancel practice if we don't have enough players

CONS

It's a little complicated to add someone to the team and photos and things like that . I still don't have a picture for my daughter I can't figure it out

Vendor Response

Thanks for the review Bart. In help to upload a photo please find instructions in our Help & Support site at: http://help.teamtracky.com/articles/how-to-upload-a-member-photo/

Replied July 2017

Scott

Financial Services, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2017

Very good overall, very easy to use.

Makes my life easier. I know where my kids have to be well in advance of their scheduled game or practice.

PROS

The functionality between multiple teams is a great feature. Switching from one team to another is very easy. Keeping track of fees owed is also simple and easy.

CONS

Hard to get the calendar synced with my own calendar. Have tried searching for a while and can't seem to do it. Takes time to load info when going from one team to another.

Vendor Response

Hi, To add your team¿s schedule to your mobile phone¿s calendar and synchronize it follow these easy steps: http://help.teamtracky.com/articles/export-your-calendar-to-gmail-outlook/ We are adding this functionality in the mobile app soon and you¿ll be able to do that much faster. Please contact our Support Team at support@teamtracky.com for more help.

Replied June 2017

Susan

Education Management, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2017

No complaints very efficient

I was kept up to date on all events.

PROS

Very easy to use. The information showed up on my screen right away. No issues with seeing the information.

Dan

Information Services, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2018

Use it to track game attendance for soccer team

PROS

It is easy to log into and see the schedule and attendance. It can also provide directions to fields and email team updates

CONS

I think it would be good to track all history. it only seems to show current season. Would be good to have each team load there own field directions

Vendor Response

Thanks for the review Dan. TeamTracky keeps attendance history for all seasons, even for deactivated or deleted members. If you need help on this feature please contact our support at support@teamtracky.com. Thanks,

Replied January 2018

Jennifer

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

The app works great! The instant notifications are a wonderful feature.

PROS

The schedule layout. Is simple and easy to view. I also like the roster format. Everything is simple and viewer friendly.

CONS

I have to log on every time. I wish it would stay logged in. I need to enter my email and password each time.

Jason

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

TeamTracky makes team management a snap. Keeps everyone up to date on all team events

PROS

Schedules are on my phone which is always with me! I can easily check schedules, deal with changes and reach out to coaches and teammates while in the go.

CONS

I have to re-enter my password from time to time. Also if I am on more than one team ... it sometimes gets confusing.

Paul

Sports, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2017

Like using the app as I have all my schedules immediately

I love it that its cloud access and not website based

PROS

Love that the schedules can be imported from LIJSL for each team. The billing function is very useful too!

CONS

It would be great is roster could be imported so I didn't have to enter players individually. I have enough of that work already.

Scott

Marketing and Advertising, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2017

Very easy to setup and use.

The name is perfect because this software really keeps the team in the know. When there are updates and changes to the schedule, we find out almost instantly.

PROS

I like the email feature that always keeps us on top of any updates/changes to the schedule. Never have to worry about missing any upcoming games or events.

CONS

It would be great if there was a way for teammates/parents/coaches to communicate with the app. And maybe some kind of quick acknowledgement feature so you know everyone saw a change to the schedule.

Roger

Sports, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Inexpensive, full featured team management tool.

Cost savings and comparable functionality.

PROS

One subscription covers up to three teams, so we went from paying $$$ [sic] a year for two teams, to $$ [sic] a year with the competitor switch pricing. Team Tracky provides all of the features of the more expensive software, plus a few that they didn't offer.

CONS

Can't assign a default home/away uniform color to games, and can't auto assign ALL players to ALL games and events.

Vendor Response

Thanks for the review. Every time an event or event series is added all players are automatically assigned. In case you've added a player after you've created the event or series, go to his/her profile and click the [Add to roster on all future events] button.

Replied June 2017

Mark

Transportation/Trucking/Railroad, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2017

TeamTracky was an excellent platform for information for my team.

As a head coach for girl's soccer team I was able to produce a professional looking email for updates on games, practices and registration throughout the season. The scores were updated and game reminders were automatically sent out. It made the job a bit easier.

PROS

Great for team messages, updates and reminders. It was very easy to select/deselect recipients for messaging.

CONS

I wished that I had an option for color, bold and italic text. I also couldn't figure out how to add an image to the messages I was sending.

Offir

Computer & Network Security, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

This is a great app that provide me with all the necessary info of the soccer plan

From my team manager. I don't have any negative feedback about this app as I said it easy to use and very simple to understand

PROS

easy to use and navigate through the system and the info is great to understand the schedule and the upcoming events

Jesal

Financial Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2017

Very convenient to stay on top of team schedules

PROS

Team Tacky is very Convenient to use. Easy to communicate with team members and stay on top of game schedules

CONS

Slight delay in receiving messages. Get emails faster than the team tacky app messages. Besides that no issues

Rupal

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2017

It's great

PROS

up to date with team coach and team members , can check any time whenever we need to link with game and practice

CONS

Sometime it's not updated ., there is no privacy. It's not easy to sign in a lot of time email and Password is right still asking again and again, annoying

Vendor Response

Thanks for the review Rupal. We are taking privacy and security very seriously. Our website uses SSL (Secure Sockets Layer) encrypted connections to secure data transmission. Users have the option to hide contact info such as email addresses, phone numbers, and postal addresses from other members of the team. No user can see other user's data unless is a team manager.

Replied July 2017

Andrea

Education Management, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Team Tracky has been a great way to communicate with my team as Team manager.

Organization for the season and ease of communication with team.

PROS

I like the ease of use (app, website, setting reminders via email & app), having all team info in one place, Google maps and field addresses, customer service is quick and reliable.

Kristin

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2017

Team Tracky is easy to keep track of both my kids soccer schedules and team updates.

PROS

I like that you can communicate with the team directly through TT. Picture sharing is easy and I love that you can add the calendar right from TT to your personal calendar.

Christian

Architecture & Planning, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2017

The less I have to go to the actual site and the more done in email the better

Ability to respond when I'm able to make a game and have an idea of who else is available

PROS

It keeps things organized so I know who is available for what games. It'd be cool if more stats were included. Maybe votes for a team MVP also.

CONS

I'd like the emails to be less frequent with more content. An email could say who's in or at least if total number of guys with who is out.

Michael

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2017

Very positive. Easy to use

It was a great way to keep track of the whole team over the course of the season.

PROS

Easy to use both mobile and desktop; great for tracking over the course of a season. I like being able to see who is and is not attending.

CONS

Sometimes it's hard to make sure your response was saved on the mobile version. In addition, it can be too many clicks to get from schedule to attendance.

Brian

Retail, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2017

not as user friendly as woud like

As a user, it is free for me to use and it offers an online point of reference for scheduling.

PROS

It is nice to have somewhere online that we can go to as a reference to remember the schedule for our team.

CONS

It does not always seem to be accessible from the various types of devices we use - desktop PC, phones, ipads, etc.

Vendor Response

Hi Brian, TeamTracky is accessible via: - Web (desktop, PC or Mac) at go.teamtracky.com. - iPhone, iPad and Android mobile apps. if you have problems accessing your team's info please contact our support at support@teamtracky.com. Thanks TeamTracky Support

Replied June 2017

Nancy

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

It is definitely very easy to use.

PROS

When checking in a player for a game, you can write a note right there too as a reason why player is not attending.

Showing 1 - 25 of 51 Reviews