Blackboard Learn vs Synap

RATING:

4.2

(512)

Blackboard Learn has 512 reviews and a rating of 4.15 / 5 stars vs Synap which has 26 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (512)
4.9 (26)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 15, 2024
August 16, 2023
Pros/Cons
  • Pros

  • The number of tools integrated within the Blackboard so that multiple URLs and passwords need to be managed is a breath of fresh air.
  • With a large company comes great support and account management. Blackboard's team will be there to help train you and support you.
  • Cons

  • This is a persistent problem that everyone in our school has verified.
  • There is also a language barrier that makes troubleshooting more difficult than it should be.
Read all user reviews
  • Pros

  • I felt very confident in creating courses after a very short amount of time. Also, I like that once content has been added to the library, I can put together a new course in 10 minutes.
  • The platform is rapidly improving with more features and improved User/Admin Interfaces. Easily the best Learning Platform I have worked with or interacted with as a Student.
  • Cons

  • There is inherent lack of end-user integration, common to all on-line courses.
  • Occasionally it may take time for requests to be fulfilled but this is only a slight annoyance, the standard at which they are fulfilled completely outweighs the negative of this.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos