SchoolCues

RATING:

4.7

(72)

About SchoolCues

SchoolCues is a school management solution that helps educational institutions handle student admissions, enrollment, tuition payments and parent communication. It enables school administrators to capture and store students’ information such as medical records, allergies, emergency contact details, photos and more in a centralized repository. SchoolCues allows organizations to create custom forms, maintain documentation and streamline the registration process for parents and students. Features include data storage management, billing, reporting, alerts, SSL encryption and more. Additionally, teachers can track students’ attendance, upload assignments and manage class announcements via newsletters. SchoolCues also offers an alumni management module, which lets administ...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

SchoolCues Pricing

As low as $1.00/child/month for a 12-month school year/

Starting price: 

$1.00 per month

Free trial: 

Available

Free version: 

Not Available

SchoolCues Features
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SchoolCues Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for SchoolCues

1 - 5 of 72 Reviews

Anonymous

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2023

SchoolCues for a non-traditional school

Sylvia

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

SchoolCues for Private Elementary Campus

Our first year experience has been very positive due to the excellent customer support team. The modules that we have used have made school management easier and has created positive parent school communication systems. We look forward to year two as we dive deeper into perfecting our Student Information System.

PROS

The SchoolCues team is very invested in their program and they are constantly listening attentively to customer feedback. They are continuously enhancing the product based on feedback. The team also provides periodic releases to keep their customers informed on upgrades as a result of improvements made. The video tutorials addressing each section of the program allow for visual demonstrations for setup and use, and they are available 24/7. This is a great help for those who work after hours on data and information systems. In addition, when questions cannot be answered through tutorials and online support the SchoolCues team members are quick to respond to our needs through email correspondence. Customer Service is excellent. We feel that the SchoolCues team wants our team and school to be successful.

CONS

As mentioned we would rate customer support as the best part of our experience. Our only recommendation would be to increase response time by allowing direct contact to support instead of the delay that comes naturally with written mail requests.

Reasons for switching to SchoolCues

Increased our student numbers and grade levels offered. We required a true Student Information System more suitable for an Elementary Campus.

Vendor Response

Thank you, Sylvia, for your kind words and feedback. We are thrilled to hear that your experience with SchoolCues has been so positive. We love that you are finding the system to be beneficial to the smooth running of your school, and that you feel well supported by our team. We will continue to work to improve our response time and minimize delays as much as possible. Stay tuned for some new features that plan to implement for next school year!

Replied May 2024

Amy

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Just what we were looking for.

[SENSITIVE CONTENT HIDDEN] and his development team were instrumental in our on boarding of this software. They walked us through every step and followed up to make sure we were pleased with the service.

PROS

This software is incredibly easy to customize and is extremely user friendly. The staff at SchoolCues is professional and available to assist in any way needed.

CONS

I have to send text messages from my computer instead of phone because sometimes the word sequencing gets jumbled from the phone.

Reason for choosing SchoolCues

FACTS was more expensive and had poor customer service.

Reasons for switching to SchoolCues

FileMakerPro is hardware and thus it could not be shared between staff members. In addition it was very user unfriendly.

Vendor Response

Hi Amy, we appreciate your kind words! Also, thank you for bringing the texting part to our attention, we will see what we can do about that.

Replied October 2020

Pablo

E-Learning, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Best value for small schools

SchoolCues has been a big part of our SOLUTION for our school. We could not afford using one of the big SIS in the market because those are too expensive, too difficult to manage, too cumbersome to deploy. SchoolCues is just fine for our small, growing school. It allowed us to go to market really fast and requires minimal management from our side. Did I mentioned also that the training and support they offer is amazing!! We feel that we have a real partner with SchoolCues team and ours.

PROS

These are the pros of SchoolCues: 1) Extremely easy to deploy. Adding users and families is simple if you follow the instructions provided. 2) Easy to manage payments. Again, using the instructions provided is essential to be successful. 3) Great training available. Take advantage of the training online and live training sessions. You get trained by people that really know the software. 4) Super-responsive customer support. If you see a problem, report it, and the team will usually fix the problem really fast. 5) The system is very comprehensive to do almost everything you need to get done. Even though the system is purposefully built not to be very "customizable", it pretty much does everything you need or can imagine. 6) Best value for the money!!

CONS

These are the cons of SchoolCues: 1) User interface is developed by the software engineering team. The good thing about this is that once you understand how the software is designed, then it makes sense. The bad thing is that you need to think like a software engineer to make sense of it. 2) In many places, lists do not sort correctly. These are a few of the annoying minor bugs that the team is correcting. So, you need to be careful when looking at lists of things, because they are usually not sorted in a sensical way. 3) It is not "customizable" by design. This is a good thing because it helps keep the cost and price down, and you learn to us it quickly without having to make a ton of decisions for everything. The bad part of this is that if you need to do something different from what the software does, you are out of luck.

Reason for choosing SchoolCues

Cost, ease of deployment, right size for our needs.

Vendor Response

Thank you for your review Pablo. Please communicate with us if you have any further suggestions, and we will see what we can do about it, as long as it is in our control. We are glad you like our system overall.

Replied October 2020

Mohammmed

Non-Profit Organization Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

SchoolCues is good as s school management system

So far is good and they ae flexible to work with you

PROS

Payment module and student management where you are able to import and export

CONS

few details which is normal because every business is different,

Reason for choosing SchoolCues

Cost was reasonable compare to others and easiness

Vendor Response

Thank you for your feedback, Mohammed. We're thrilled that your experience with the platform has been positive, and that you are finding the different modules to be useful and beneficial to your school. We are always open to any suggestions you may have. Stay tuned for some new features that we will be implementing next school year!

Replied March 2024