# 123FormBuilder Software Reviews, Demo & Pricing - 2026

> Review of 123FormBuilder Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/survey/123formbuilder-profile

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123FormBuilder

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Overview

[Reviews](https://www.softwareadvice.com/survey/123formbuilder-profile/reviews/)[Alternatives](https://www.softwareadvice.com/survey/123formbuilder-profile/alternatives/)

# 123FormBuilder 2026: Benefits, Features & Pricing

Wondering if 123FormBuilder is right for your organization?

Our Contract Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

123FormBuilder

4.4

[(175)](https://www.softwareadvice.com/survey/123formbuilder-profile/reviews/)

Pricing

Starting at $37.00 per month

### About 123FormBuilder

123FormBuilder is an advanced, cloud-based form builder that enables businesses of all sizes to create various online forms, including surveys, quizzes, event registrations, and order forms. With its user-friendly drag-and-drop editor, users can easily customize forms to reflect their brand identity, choosing from over 3,000 templates tailored for multiple use cases.

One of the standout features of 123FormBuilder is its robust two-way integration with Salesforce. This integration allows users to seamlessly sync data collected through forms directly into Salesforce, ensuring that lead capture, customer information, and feedback are automatically updated in real-time. With this two-way integration, users can also push data from Salesforce back into their forms, enabling dynamic updates and enhancing workflow efficiency. This functionality not only eliminates manual data entry but also allows teams to leverage Salesforce's powerful CRM capabilities alongside form data, streamlining their overall processes.

123FormBuilder also supports essential functionalities such as payment processing through major gateways like PayPal, Stripe, and Authorize.Net, as well as features like condition...

al logic, email notifications, and analytics to track form performance, including abandonment rates. The platform integrates with numerous tools beyond Salesforce, including MailChimp, ZohoCRM, and over 4,000 applications via Zapier, allowing for a highly connected workflow across different platforms. In 2023, 123FormBuilder has introduced significant updates, enhancing payment flow, improving analytics, and expanding its template library to ensure users have comprehensive resources for effective data collection. Support is readily available through email, a comprehensive help center, and documentation, with flexible pricing options for both monthly and annual subscriptions. This combination of features makes 123FormBuilder a versatile choice for organizations looking to optimize their data collection processes while integrating seamlessly with their existing systems.

Wondering if 123FormBuilder is right for your organization?

Our Contract Management Software selection experts can help you in 15 minutes or less.

## 123FormBuilder User Interface

## Popular 123FormBuilder Alternatives

Main Product

123FormBuilder

4.4

[(175)](https://www.softwareadvice.com/survey/123formbuilder-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.06Value for money
-   4.10Customer support
-   4.18Functionality

Pricing

Starting at $37.00 per month

Get Price

Alternative Product

[Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/)

4.7

[(11457)](https://www.softwareadvice.com/forms-automation/google-forms-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.77Value for money
-   4.37Customer support
-   4.44Functionality

Pricing

Available upon request

Get Price

Alternative Product

[SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)

4.6

[(10461)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.42Value for money
-   4.32Customer support
-   4.46Functionality

Pricing

Starting at $30.00 per month

Get Price

Alternative Product

[Jotform](https://www.softwareadvice.com/market-research/jotform-profile/)

4.7

[(2896)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.46Value for money
-   4.46Customer support
-   4.60Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5274)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Microsoft Forms](https://www.softwareadvice.com/polling/microsoft-forms-profile/)

4.6

[(326)](https://www.softwareadvice.com/polling/microsoft-forms-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.56Value for money
-   4.26Customer support
-   4.33Functionality

Pricing

Available upon request

Get Price

## 123FormBuilder Pricing and Plans

Starting price: $37.00 per month

Free Trial

Free Version

Basic

$0.00

per month

Plan includes:

-   100 Submissions
-   5 Forms
-   Connect to 3 Apps
-   10 fields
-   Unlimited conditional logic

Gold

$37.00

per user, per month

Plan includes:

-   250 fields/form
-   25 forms
-   5000 Submissions
-   1GB storage
-   Collect File Uploads With Your Forms
-   Conditional Logic for Your Forms
-   Connect to 1000 Apps
-   Custom E-Mail Notification

Platinum

$49.00

per user, per month

Plan includes:

-   20000 Submissions
-   100 forms
-   500 fields per form
-   10GB storage
-   Take Payments Within Your Forms
-   Custom Form Branding
-   Collect File Uploads With Your Forms
-   Conditional Logic for Your Forms
-   Connect to 1000 Apps
-   Custom E-Mail Notification

Diamond

$99.00

per user, per month

Plan includes:

-   200 forms
-   100000 submissions
-   1000 fields per form
-   100GB storage
-   Unlimited conditional logic
-   Unlimited HTML Fields
-   Integration with Salesforce Marketing Cloud
-   Integration with 15+ Payment Gateways
-   Apps Integrations +4,000 via Zapier

Enterprise

Pricing available upon request

Plan includes:

-   10gb+ Storage
-   Collect File Uploads With Your Forms
-   Conditional Logic for Your Forms
-   Connect to 1000 Apps
-   Custom E-Mail Notification
-   Custom Form Branding
-   Data Insurance
-   Dedicated Account Manager & Priority Tech Support
-   Enterprise-Grade Security Protocols
-   HIPAA Compliance (BAA

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## 123FormBuilder Features

-   Popular features found in Contract Management
    
    Access Controls/Permissions
    
    Alerts/Notifications
    
    Approval Process Control
    
    Electronic Signature
    
    Full Text Search
    
    Team Collaboration
    
    Third-Party Integrations
    
    Version Control
    
    Workflow Management
    
-   More features of 123FormBuilder
    
    Access Control
    
    API
    
    Archiving & Retention
    
    Attendee Management
    
    Attendee Tracking
    
    Audit Trail
    
    Autofill
    
    Barcode/Ticket Scanning
    
    Booking Management
    
    Business Process Automation
    
    Calendar Management
    
    Collaboration Tools
    
    Conditional Logic
    
    Confirmations/Reminders
    
    Contact Database
    
    Contact Management
    
    Contract Drafting
    
    Convert to PDF
    
    CRM
    
    Customer Database
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Questions
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Analysis Tools
    
    Data Capture and Transfer
    
    Data Import/Export
    
    Data Security
    
    Data Synchronization
    
    Digital Signature
    
    Discount Management
    
    Document Management
    
    Drag & Drop
    
    Electronic Payments
    
    Email Marketing
    
    Email Reminders
    
    Encryption
    
    Event Calendar
    
    Event Management
    
    Event Registration
    
    Event Ticketing
    
    For Healthcare
    
    Forms Creation & Design
    
    Forms Management
    
    Group Registration
    
    HIPAA Compliant
    
    Lead Capture
    
    Lead Generation
    
    Lead Management
    
    Mobile Access
    
    Mobile Survey
    
    Multi-Language
    
    No-Code
    
    Offline Access
    
    Offline Response Collection
    
    Online Forms
    
    Online Payments
    
    Online Registration
    
    Payment Processing
    
    Performance Metrics
    
    Pre-built Templates
    
    Question Branching
    
    Randomization
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Response Validation
    
    Rules-Based Workflow
    
    Self Check-In/Check-Out
    
    Single Sign On
    
    Skip Logic
    
    Social Promotion
    
    SSL Security
    
    Support Audio/Images/Video
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Task Management
    
    Template Management
    
    URL Customization
    
    Visitor Registration
    
    Visitor Tracking
    
    Web Forms
    
    Workflow Automation
    
    Workflow Configuration
    

## 123FormBuilder Integrations

WordPress

Integration rated undefined from -1 review

Campaign Monitor by Marigold

Integration rated undefined from -1 review

Egnyte

Integration rated undefined from -1 review

Meta for Business

Integration rated undefined from -1 review

Worldpay for Enterprise

Integration rated undefined from -1 review

LinkedIn for Business

Integration rated undefined from -1 review

See all 8 integrations

## 123FormBuilder User Reviews

Overall Rating

4.4

Ratings Breakdown

5

61%

4

28%

3

5%

2

2%

1

4%

Secondary Ratings

Ease of Use

4.4

Value for money

4.1

Customer support

4.1

Functionality

4.2

Rian M.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for free trial

Review source

Reviewed May 2025

Best Form Builder

5

I've used 123 Form Builder and it's very easy to set-up with their drag n drop. Along with their conversions on the templates is very good too. They also provide you with Analytics that you're able to track.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I've used 123 Form builder for an Ad Campaign and i've managed to have 23% Conversion. I'd say they're pretty good. The drag n Drop is also pretty awesome. Their free plan is also already pretty good and the conversion is even better.

Cons:

I hate that they're are outdated UI in some areas of the website. They kinda disrupt the brand feeling to it.

Read More

DH

Dan H.

Verified reviewer

Environmental Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

More than a form platform

4

Overall it is a reliable and easy-to-use service.Change is progressive without major changes often, making adoption and adaptation easy.I can see that many new features are added, but it's not in your face.

Ratings Breakdown

5

Ease of use

5

Value for money

3

Customer support

4

Functionality

Pros:

The API support for popular web tools works well.Testing before release to live is straightforward, with instant form duplication and publication.Embedded code works well in basic iframes and loads quickly.Token-based security for API integration is robust; I don't remember having an issue on that side of the tool.I like the price; you can do a lot on the basic bundle.Help pages are beneficial and well-written.A low incident rate over the years, maybe twice a year, is acceptable for us.Non-technical staff find it easy to build forms, with the much better options list and visual tweaking than the basic Microsoft Forms tool.

Cons:

Support is only via chat/email, which is a big waste of time when you need to discuss complex issues.I know that the support is Romanian-based, but don't they speak English in Romania?Slow to fix problems with a slow escalation process; you can never speak beyond the first support tier, which is frustrating. The inability to back up API configuration is a strong business risk, considering how complex some API mapping can be.

Reasons for choosing 123FormBuilder

The interface and easy user experience.Stable API support out-of-the-box.SMTP support and authentication.

Read More

Kalyn H.

Verified reviewer

Used monthly for less than 2 years

Review source

Reviewed March 2018

Great web-based software to build forms of any kind

4

Previously 5

We are able to have all of our forms organized in one software which is great!

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

4

Functionality

Previously 5

Pros:

Love that this software integrates with many website managers and social media outlets. With easy integration, you are able to disperse your forms to a wider audience.

Cons:

Even with a paid subscription, there is a limit on the number of questions you can ask. You can pay more for additional questions but for us, we maxed out the budget. We found ourselves asking fewer questions on a scholarship application because of this limitation.

Read More

Amber H.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used daily for less than 6 months

Review source

Reviewed June 2022

123FormBuilder Overall Is Great

4

Ratings Breakdown

3

Ease of use

3

Functionality

Pros:

I like the many variety of designs that are offered with this software. It's easy to create forms, surveys, and the like. This software additionally has a lot of great templates.

Cons:

I don't like that the fact that with all the great designs you have to pay the upgraded price; some of these should be made available. Although it's easy to create surveys, forms, etc., I've found another software that's easier.

Reasons for switching to 123FormBuilder

I find Survey Planet easier as far as creating surveys, and having a nice variety of templates. I also like the fact I'm able to re-use any previous surveys I created so it won't be so much work.

Read More

BC

Beth C.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used other for more than 2 years

Review source

Reviewed December 2020

Basic registration App for simple needs

4

Average middle of the road experience. We moved away from this app for our program application because we needed for functions than what 123FB could offer. However, we still use this for basic program registrations that do not require a large build out or sophisticated automations.

Ratings Breakdown

4

Ease of use

4

Value for money

2

Customer support

3

Functionality

Pros:

Easy to use, integrates with Wix website, very customizable.

Cons:

Customer support is lacking. Some features are easy to implement and other are confusing. Payment gateway options are limited. Automation set up is clunky.

Reasons for switching to 123FormBuilder

We needed more sophisticated automations and detailed application systemization for our organization.

Vendor Response

Hi Beth! We are sorry to see you go, but grateful for your feedback! Kindly let us know if there is anything we can do to improve your experience. We'd be delighted to pick up a discussion on what we can do to make 123 Form Builder better, at growth@123formbuilder.com . The 123FormBuilder Team

Replied January 2021

Read More

Patrick H.

Verified reviewer

Philanthropy

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed February 2021

They money grab by offering a lifetime deal and then making the free plan better 4 months later

1

They're liars and thieves. This was a planned money grab.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

Nothing, they're a scam. 0/10 would not recommend.

Cons:

Let's talk about 123FormBuilder's scam of a lifetime deal from only 4 months ago. It was to their "gold" plan. Let's compare the gold plan they asked us to buy to their new free plan. Lifetime deal plan - 500 MB of storage - 3 rule maximum - No webhooks New free plan since the lifetime deal - 10 GB of storage - Unlimited rules - Unlimited webhooks When I asked them to honor updates included they responded by saying that they were honoring updates of the gold plan - which they no longer sell.

Reasons for choosing 123FormBuilder

Because I thought it wasn't a scam.

Reasons for switching to 123FormBuilder

Because I was conned into their lifetime deal

Vendor Response

Hi Patrick, We understand your frustration with the new price plans, so please allow us to say this. When you have purchased your current price plan, you have bought from us the features listed at that time. Your account has all the features promised back then, right? Our price plans changed for new users signing up starting February the 1st 2021. We also ensured we maintain and provide all the features on price plans purchased before February the 1st 2021. We would also like to point out the differences on both pricing versions you mentioned. ? The Gold plan allows 5000 submissions per month and 20 forms while the actual Free plan allows only 20 submissions per month and 3 forms. ? The Lifetime Gold price plan allows for approval & submission export - both features not included in the free actual plan. Also, you can switch whenever you want to a new price plan, as shown here https://www.123formbuilder.com/signup.html#compare. Thank you!

Replied February 2021

Read More

TA

Tulio A.

Verified reviewer

Music

2-10 employees

Used weekly for less than 12 months

Reviewed August 2019

123FormBuilder has become a powerful tool for my company!

5

I have been using 123FormBuilder for 1 year in my company and its forms solve 99% of the problems I have.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The number of fields for forms is countless! In addition, 123FormBuilder has several security mechanisms that allow the form to be used for any use. Even for contests! The ease of creation and finding what you need, and if you don't find what you are looking for, the service always answers you in 1 day! Our company will not stop using 123FormBuilder anytime soon!

Cons:

There are very few weaknesses of 123FormBuilder, the only thing I could think of was having a chat so I could have my questions answered, but by email, I always get the answer by the end of the day.

Reasons for choosing 123FormBuilder

I chose 123FormBuilder for the security, service, versatility within the forms and range of options they offer me.

Read More

MB

Mark B.

Verified reviewer

Insurance

2-10 employees

Used daily for free trial

Review source

Reviewed September 2025

123FormBuilder Making form creation easier.

4

I enjoyed working with the software. It can also be HIPPA Compliant, Integration with 4,000+ Apps via Zapier.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Low learning curve, good value for money, ability to create and customization of the forms, Good security features built in. Ability to have survey creation.

Cons:

Pricing seems expensive unless you need to create a lot of forms. They offer a free version but most are monthly fees billed in single yearly payments.

Read More

JB

Jonathan B.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed December 2025

123FormBuilder

5

It has been very helpful when it comes to security since you can customize who the results go to for the form. We did one for a training completion, and the notifications only went to HR.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

123FormBuilder makes it easy for us to obtain information from new hires and current employees across the world. The survey creation is easy to manage as well.

Cons:

There is nothing bad I could say about 123FormBuilder. There is not much of a learning curve for it, so I like that idea.

Read More

Md Jahan M.

Verified reviewer

Internet

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2022

An easiest form builder with modifiable attributes"

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

"123FormBuilder" - The easiest way to create a form with your own design. It has available various elements to customize the form fields. I'm using this tool for my WIX website that helps me to connect customer services. Perfect!

Cons:

There are no severe issues, but it would be beneficial to update by counting the most recent features.

Read More

Showing 1 - 10 of 175 Reviews

[See All Reviews](https://www.softwareadvice.com/survey/123formbuilder-profile/reviews/)

## 123FormBuilder Popular Comparisons

[Google Forms vs 123FormBuilder](https://www.softwareadvice.com/survey/123formbuilder-profile/vs/google-forms/)[SurveyMonkey vs 123FormBuilder](https://www.softwareadvice.com/survey/123formbuilder-profile/vs/surveymonkey/)[Jotform vs 123FormBuilder](https://www.softwareadvice.com/survey/123formbuilder-profile/vs/jotform/)[Microsoft Forms vs 123FormBuilder](https://www.softwareadvice.com/survey/123formbuilder-profile/vs/microsoft-forms/)

[Compare All Alternatives](https://www.softwareadvice.com/survey/123formbuilder-profile/alternatives/)

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