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ConvoLab is an end-to-end and scalable enterprise chat management platform, built to help organisations optimise artificial intelligence (AI). ConvoLab's chatbot logic management module builds bespoke bots and offers hyper-flexibility with the enterprise system via the flow-based integration tool.
The platform supports a full live chat and agent management facility for cases when bot encounters input it cannot respond to. The platform also allows users to fully leverage the channels of communication created with customers by supporting content management, chat marketing and audience segmentation.
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