Desk.com vs Emplify

Desk.com has 507 reviews and a rating of 4.37 / 5 vs Emplify which has 17 reviews and a rating of 4.71 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Desk.com

Emplify

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.37 / 5 (507)

4.71 / 5 (17)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.5 / 5

Last Review Written

November 30, 2020

August 5, 2020

Pros/Cons

Pros
Very powerful tool, and very robust program. The amount of detail it can track is amazing! Quick to access the info that you want.
good program. easy to use and great use to solve problems and make amazing sales.

Cons
While having everything in the cloud is awesome, having internet issues at work or network throttling can make developing frustrating at times.
The only con is that it takes time to set-up correctly but will allow you to scale and grow.

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Pros
User friendly, strong analytics and most importantly, I receive strong objective support from our Emplify advocate on next steps following each survey.
The ability to achieve specific feedback for groups within the survey responses.

Cons
I have very few concerns about this software and the couple that I had, they are making changes to address. I am not a technical person, but have been successful in using the Emplify products.
I struggle to come up with things that I dislike about Emplify. It is incredibly easy to use and has made a huge difference for our company.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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