Ratings & Reviews

Overall Rating

4.16 / 5 (83)

4.62 / 5 (366)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

February 26, 2019

August 3, 2020

Pros/Cons

  • Pros

  • This app is so easy to use and customer support is awesome. Training is quick and easy too. The customization is a plus!

  • Love the universal inbox. Allows me to view and respond to customer inquires. Best of all, it's all in one easy to use place.

  • Cons

  • When I access this on my phone, it gets crashed. I experienced it only thrice. But now it runs smoothly

  • Resolving many emails at once can be slow and every once in a while forwarding doesn't work, but these are usually quickly resolved!

  • Pros

  • I like the usability of the software! It was super easy to set up and I liked that I could integrate it into my website!

  • Very user-friendly software, I really liked it.

  • Cons

  • Sometimes the dragging feature, when building the survey, didn't work properly. But, it never impeded my achieving what I needed.

  • I liked every bit of this software but I failed to add more images which is in paid version. You need to add more functions to your free version part.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots