---
title: "GoFormz Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of GoFormz. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GoFormz is a good fit for you!"
source_url: "https://www.softwareadvice.com/survey/goformz-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Document Management Software](https://www.softwareadvice.com/category/722-document-management/)

/

[GoFormz](https://www.softwareadvice.com/survey/goformz-profile/)

/

GoFormz Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/survey/goformz-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/survey/goformz-profile/alternatives/)

# GoFormz User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 136

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.8/5
- Value for money: 4.7/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 112 reviews (82%)
- 4 stars: 20 reviews (15%)
- 3 stars: 3 reviews (2%)
- 2 stars: 0 reviews (0%)
- 1 star: 1 reviews (1%)

### Most mentioned pros

- Very flexible system to transition from an antiquated paper system to a e-doc delight, that allows quicker, transparent and more accurate data capture.
- I love how Goformz integrates with third-party tools such as Dropbox, Google Drive, etc.
- GoFormz is a simple platform to learn which complements our ISO 9001 documentation.

### Most mentioned cons

- I was unable to create forms that suited our particular requirements, so the biggest problem is the limited customization options for forms.
- The calendar functionality could be improved. When users are entering in birthday, it's a bit awkward to enter the year first, so many people registering enter the wrong date of birth.
- I have no negative feed back at present about the product experience or support.

## GoFormz customer reviews

Showing reviews 1-25 of 136 (page 1).

### Great form building software that works well on all devices.

- Overall rating: 5/5
- Reviewer: Mark M.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2020
- Review source details: This review was submitted organically. No incentive was offered

Time to fill in forms is minimized with easy drop-down menus. My account manager, [SENSITIVE CONTENT HIDDEN], regularly contacts me to make sure GoFormz is performing as expected.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Lots of options to build simply build easy to use forms. The user experience is great. It just works. I quite often use other applications and think man I wish this just worked like GoFormz.

#### Cons

I've changed my logo. Wish there was a way I could easily change it on the form without having to re-develop the whole form.

#### Reasons for choosing GoFormz

Ease of use.

#### Vendor response

Thank you for your thoughtful review, Mark. We are so pleased to hear GoFormz has helped your team!

Replied November 2020

---

### GoFormz integration to Project Management Software

- Overall rating: 5/5
- Reviewer: steve l.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

GoFormz team were very responsive, our sales rep [SENSITIVE CONTENT] ensure to stay connected after we signed our contract, while working with the integration team [SENSITIVE CONTENT] he joined every meeting to ensure we were looked after, once the project was completed we had a project completion review to ensure it was working as intended. Then we were ended over to [SENSITIVE CONTENT]

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

That it integrated with our Project Management software, and information sync's both ways.

#### Cons

Can't upload pictures. The custom form doesn't size well on a smartphone making it hard to read.

#### Reasons for choosing GoFormz

its custom features and integrated with our Project Management software.

#### Vendor response

Thanks for your review Steve! GoFormz offers the ability to capture new data types like images and sketch fields within your mobile forms. I am attaching a blog for reference for how you can resolve that issue. Hope this helps! https://blog.goformz.com/post/spotlight-feature-the-image-field

Replied October 2021

---

### Very good for simple forms to be filled out

- Overall rating: 4/5
- Reviewer: Ron S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

Simple to configure a form and email the link to someone to have them fill out online.

#### Cons

Not able to integrate with website and limited UI options such as not being able to stop downloads of your foms

---

### Great support and easy to use

- Overall rating: 5/5
- Reviewer: Simone S.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Initially we saw the value in being able to create documentation that had the look and feel of all our other branded templates. We found that other platforms in this genre create forms that don't look like what our team are used to using. Once we implemented the product, I was really impressed with the customer support we received, whether this originated as a result of technical issues on their side, or we were experiencing difficulties in getting the best out of the product due to our own limitations and understanding of the product.

#### Cons

I have flagged document control, or more specifically version control as an opportunity for improvement. This came from my incorrect assumption that if a user was using a form, and then I made changes to the template, that the current forms would remain unchanged, and that only newly created forms from the updated template would reflect the new changes. We have worked around this, again with fantastic support from our GoFormz representative.

#### Reasons for choosing GoFormz

As previously mentioned we were able to create documentation that had the look and feel of all our other branded templates.

---

### GoFromz Saves Us Time and Money

- Overall rating: 5/5
- Reviewer: zubin b.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

Excellent product that makes our business processes faster and more efficient.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

we really like the ease of use and logic applied to build forms, the support is amazing and the team are easy to access.

#### Cons

I have no negative feed back at present about the product experience or support. The pricing is fair.

#### Reasons for switching to GoFormz

We were unable to make customizable job service reports within tradify and loosing too much time in create reports

#### Vendor response

Hi Zubin, Thank you for leaving us a review and sharing your experience – we really appreciate it! We’re happy to hear you found our customer support to be extremely helpful and are enjoying the Conditional Logic feature that comes with GoFormz to customize your forms. Thanks again for the kind words, I will pass this feedback over to the rest of the team. Brittney Viboch Marketing Manager @ GoFormz

Replied February 2024

---

### GoFormz

- Overall rating: 5/5
- Reviewer: Mike D.
- Verified reviewer: Yes
- Industry: Mining & Metals
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: June 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We use GoFormz to capture data whilst performing condition assessments of mining assets including stackers, reclaimers and shiploaders. In the dark ages, this was managed using pen, paper and a camera followed by many hours in the office sorting through hundreds of images and dusty notes. After trialling many other options and using a competing software for a number of years we made the switch to GoFormz and have not looked back since. One of my favourite features is the WYSIWYG interface which enables the creation of professional reports and defect notifications in the field which can be shared instantly. GoFormz offers a good selection of field types to customise your forms, including logic calculations and database lookups enabling auto population of fields based on previous inputs. The software is easy to use, and the online tutorials get you up and running in next to no time.

#### Cons

Whilst template creation is a simple process, it can be cumbersome to create large forms with repetive question sets as there is no ability to copy and paste.

#### Reasons for switching to GoFormz

GoFormz enables us to generate customised inspection reports and share instantly with our clients.

#### Vendor response

Hi Mike, thank you for your wonderful review. We are so pleased to hear GoFormz has helped your team, and will be sure to pass along your feedback to our product team. Thanks again!

Replied July 2019

---

### Goformz cleans up messy paper forms in an instant.

- Overall rating: 5/5
- Reviewer: Jeff W.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2019
- Review source details: This review was submitted organically. No incentive was offered

Positive to date

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use, Very quickly we had the hang of it .

#### Cons

Nothing really its pretty good. Not going to pick holes as it really does work beautifully

#### Reasons for switching to GoFormz

1.Poor technical back up service 2.Difficult software to use considering they claim its D.I.Y 3. General bad experience all round,glad we switched

#### Vendor response

Hi Jeff! Thanks for the great review. Please reach out to us at any time if we can provide any assistance.

Replied July 2019

---

### GoFormz is the way to go!

- Overall rating: 5/5
- Reviewer: Dusty H.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used other for less than 12 months
- Reviewed: August 2020
- Review source details: This review was submitted organically. No incentive was offered

Overall, I highly recommend GoFormz, and it's the #1 form software we typically suggest to our clients.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

This software is extremely easy to use for not only our team, but for our clients as well. Being able to embed the form on a clients said is a big component of why we recommend GoFormz to our clients.

#### Cons

I wish there was more functionality with conditional logic, and that setting it up would be easier for the user. Also, I wish there was a "set up" testing functionality, in order to avoid wasting credits during the testing/set up process for public forms.

#### Reasons for choosing GoFormz

GoFormz satisfied a majority of all our clients' needs into one software, verse requiring us to set up integrations or purchase additional software.

#### Vendor response

Thank you for the thoughtful review and feedback, Dusty!

Replied November 2020

---

### GoFormz has become an essential aspect of our day-to-day operations

- Overall rating: 5/5
- Reviewer: Thomas L.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2020
- Review source details: This review was submitted organically. No incentive was offered

GoFormz has made our daily operations smooth and easy for our clerical staff, field staff, and everyone in between!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

For years one of our biggest struggles was getting daily field paperwork into our office. GoFormz has eliminated that issue entirely!

#### Cons

What I like least about the software, is that when you are entering a new field on a template, you cannot duplicate the name section. This issue alone becomes exhausting.

#### Vendor response

Thank you for your thoughtful review, Thomas. We greatly appreciate your feedback!

Replied December 2020

---

### Great Product, easy to integrate

- Overall rating: 5/5
- Reviewer: Seamus K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2020
- Review source details: This review was submitted organically. No incentive was offered

It's been a game changer for us. We now can review and analyse all our global installations and services as soon as the job is finished, allowing us to follow up quickly if needed as well as get our invoices out earlier.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Easy to integrate into our Salesforce processes, easy to roll out to our users.

#### Cons

Can be quite fiddly creating the templates and making changes.

#### Vendor response

Thank you for leaving a review, Seamus!

Replied November 2020

---

### Product Support is the BEST!

- Overall rating: 5/5
- Reviewer: Lucille M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This review was submitted organically. No incentive was offered

I stopped using GoFormz to try out reports in a really inexpensive EHS software. After struggling with the inefficiency for a year, I switched back to GoFormz. The EHS team breathed a sigh of relief and stated that Goformz was so much easier and faster. It is worth every dollar to save time and frustration.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

[sensitive content hidden] is a great resource to set me up for success. I am not the most tech savvy person, but he offered clear solutions with great follow-up to make sure I understood everything. Tech support was fast and responsive while I learned to navigate the system. Now that I am a couple of years in, they still respond immediately when I create a glitch.

#### Cons

Form setup was not very quick, due to my learning curve. I don't think I would have succeeded without the tech support.

#### Vendor response

Lucille, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear you and your team have found our tech support extremely helpful throughout your time using GoFormz. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Replied March 2023

---

### Outstanding product available for creating digital custom forms and workflows on the maket

- Overall rating: 5/5
- Reviewer: Rebecca C.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

Since 2019, we have been using GoFormz, and we continue to utilize it because of its exceptional quality. The support team is highly responsive and prompt in addressing our queries, and our account manager, [sensitive content hidden], has been an excellent collaborator, catering to our requirements as we expand.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The implementation of GoFormz has entirely replaced our conventional method of handling credit card receipts and purchase orders on paper, which has resolved problems associated with lost documents and delays. GoFormz captures all the necessary supporting documents and photos accurately. The platform is user-friendly and can be customized to meet our specific needs.

#### Cons

Goformz has few limitations, and what there is that they are working to improve all the time.

#### Vendor response

Rebecca, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear you GoFormz has enhanced your credit card and purchase order processing through digital data collection. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Replied March 2023

---

### Easy to Design Easy to USe

- Overall rating: 5/5
- Reviewer: Mike S.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

Trenton and his team at GoFormz have always been pro-active in our dealings with them, and made the transition to GoFormz very easy.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ease in which our existing forms can be imported and the input fields added. There are many options around the logic that can be applied to fields as and when required. The forms are very responsive in the Mobile application and the technical/customer support is exceptional.

#### Cons

We have experianced no "Cons" in our dealings with GoFormz to date.

#### Vendor response

Mike, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear you have found it easy to create and use GoFormz digital forms as well as found your Account Manager to be a pro-active resource for you and your team. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Replied March 2023

---

### Love this product

- Overall rating: 5/5
- Reviewer: Christine M.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

saves me time

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ability to design exactly what I want and then send it to who I want has been beneficial.

#### Cons

Sometimes in design mode, things don't look on the screen the way they appear when the form is generated. it took several tries to get it right.

#### Vendor response

Christine, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear you have enjoyed the easiness that comes with creating digital forms. Thanks again for the kind words and for choosing GoFormz to partner with. I will make sure to pass this feedback over to the rest of the team.

Replied April 2023

---

### Simple and Efficient documents

- Overall rating: 5/5
- Reviewer: Ryan M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is a great tool. Each and everyone of our jobs has to have a job ticket. The cost to use this software is much cheaper than printing multiple booklets of carbon copy tickets. Also, my clients love it when they have a copy of the final signed job ticket in their inbox before our crews leave the job. And as always, anytime I have issues, my dedicated GoFormz representative [SENSITIVE CONTENT] is just a phone call away with great customer support. I referred GoFormz to multiple colleagues.

#### Cons

My biggest frustration with GoFormz is in the form building stage. Most of the actions are self explanatory and easy to use. However, when it comes to the formulas over fields that require calculations or extra actions, I tend to have issues. That’s when I make a call to my dedicated customer representative [SENSITIVE CONTENT] and he bails me out.

#### Vendor response

Ryan thank you so much for your review, and thank you for recommending us to your fellow colleagues!

Replied November 2021

---

### Easily Built Custom Forms

- Overall rating: 5/5
- Reviewer: Jenna M.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It’s very self explanatory to use. Great customer service and quick response times if any questions arise

#### Cons

Had to purchase additional submissions for public forms

#### Vendor response

Jenna, thank you for leaving us a review and sharing your experience – we really appreciate all your feedback! In regard to your dislike, I have shared that information with the rest of our team to learn from so we can continue to better our services. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Replied July 2023

---

### Easy to use.

- Overall rating: 5/5
- Reviewer: Carl M.
- Verified reviewer: Yes
- Industry: Security and Investigations
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Easy to complete forms. Forms are exactly like paper forms.

#### Cons

Takes a long time to sync. Feels like it takes a while to upload files.

#### Vendor response

Carl, thank you so much for leaving us a review. We appreciate your feedback. We have a new feature request portal that allows customers to make requests to our product team and vote on other ideas. If you are interested, please use this link to voice your issues with syncing and uploading times: https://portal.goformz.com/

Replied July 2022

---

### This product tripled my output

- Overall rating: 5/5
- Reviewer: Aaron M.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2020
- Review source details: This review was submitted organically. No incentive was offered

Responsive when questions arise or we need help with access issues. Goformz has tripled my output, lowered my stress and increased our billing rate from 15days to...as soon as I want. The ROI is beyond calculation.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Customization! I can build the form ANY way I want. I can control the inputs and outputs and communicate with my Technicians 24-7 through the forms. The Corp brought in another company that mainly builds Accounting platforms and during their presentation of the "service portal" - they got a clear description of how stable and strong GoFormz is. By the time the meeting was done, they were like, "your existing Service Dispatch is better than ours - keep doing what you're doing."

#### Cons

Sometime the InterWebs isn't available everywhere - but the techs just have to transfer their forms when they get service.

#### Reasons for choosing GoFormz

Customization - build the form to fit your needs!

#### Vendor response

We are so happy to hear that GoFormz has helped your team, Aaron. Thank you for the thoughtful review!

Replied December 2020

---

### Paperless field service reporting

- Overall rating: 5/5
- Reviewer: Shane J.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2020
- Review source details: This review was submitted organically. No incentive was offered

With Goformz we have gone completely paperless with our field service reports. We uploaded our existing service form and with signature capture we are now completely paperless. Training our field techs was a breeze since the mobile app is very simplistic with very few menus to navigate. We also created a monthly report that is automatically generated and emailed on the last day of every month which breaks down the service performed by each tech, the hours and the revenue generated by each. Lastly I cannot say enough about the support we receive from the Goformz staff, they truly go above and beyond to ensure you're satisfied. [SENSITIVE CONTENT HIDDEN] has been an exceptional rep for us and is always quick to respond and eager to assist!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

What I like most about the software is the ease of use and management.

#### Cons

You are limited to searching completed reports within the Goformz platform using key words which would be a great addition to your software. With that being said you can easily export the reports into excel and search that way.

---

### I strongly recommend Go Formz!

- Overall rating: 4/5
- Reviewer: Brandon C.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have been very pleased with Go Formz. They continue to improve their functionality and they are always open to ways they may alter the software to better fit our needs. Customer Support has been very accommodating and always respond promptly to our requests.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

We mainly use Go formz because of its ability to store a vast amount of data. Also, the electronic reporting and organization built into Go Formz is ideal for our Company. Outside of inspection reporting, we have found many internal uses for our company as well, including fleet maintenance checklists (inspections) as well as questionnaires.

#### Cons

Although we love the use of Go Formz ability to send group emails with an attached pdf, I wish there was the option to include additional attachments (i.e. additional pdfs , excel spreadsheets, etc.)

#### Vendor response

Hi Brandon, thanks for the thoughtful review. We'll be sure to pass along your feedback to our product team!

Replied March 2019

---

### GoFromz used for field service dispatch and reporting

- Overall rating: 5/5
- Reviewer: Emilee L.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

Helped streamline our tech dispatch and reporting Thanks to [sensitive content hidden] for customer service

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Ease of use, easy to customize, lots of feature options

#### Cons

:) the spelling of GoFormz with a z is super annoying to have to type or text constantly

#### Reasons for choosing GoFormz

Our sister company in the UK was already using GoFormz

#### Vendor response

Emilee, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear GoFormz, along with your account manager, has helped you and your business enhance your field service dispatch and reporting. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Replied March 2023

---

### Good Product

- Overall rating: 5/5
- Reviewer: William M.
- Verified reviewer: Yes
- Industry: Religious Institutions
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: July 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I would say overall experience has been good. Staff had been very helpful with walking me through the process.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Being able to upload my documents and customize them.

#### Cons

Least favorite is editing form and it generates a new public form which have I then have to remind myself to forward new link and unfortunately I may miss people with the new link.

#### Vendor response

Hi William, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear you have enjoyed being able to customize your existing forms. In regard to your concern, I have contacted your Account Manager and shared this information with them. They should be reaching out to you shortly to see how we can address your pain points. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Replied July 2023

---

### GoFormz Review

- Overall rating: 5/5
- Reviewer: Becca L.
- Verified reviewer: Yes
- Industry: Online Media
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Good

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

Allows our company to utilize electronic signatures and slow down the use of paper

#### Cons

I wish there was an automatic way for a public form that requires e-sign to be sent to our customer, the manual labor of this is excessive for our everyday use.

#### Reasons for choosing GoFormz

The price and the quick set up

#### Vendor response

Hi Becca, thank you for leaving us a review and sharing your experience – we really appreciate all this feedback! We're thrilled to hear you and your team are using eSign with Public Forms to capture legally binding signatures on fillable forms. In regard to your dislike, I have sent this information over to your Account Manager who should be in touch with you to see if we can come up with some sort of solution to eliminate this manual work for you. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Replied July 2023

---

### Goformz in construction

- Overall rating: 5/5
- Reviewer: Lewis R.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2023
- Review source details: This review was submitted organically. No incentive was offered

very good, [sensitive content hidden] is always willing to assist with any technical questions

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

we are able to train our staff on this very easily

#### Cons

nothing to report. i am very happy with goformz

#### Reasons for switching to GoFormz

goformz had more to offer

#### Vendor response

Lewis, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear training is made easy with GoFormz and that you are happy with the product! Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Replied February 2023

---

### Business increase

- Overall rating: 5/5
- Reviewer: Andre P.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2020
- Review source details: This review was submitted organically. No incentive was offered

We use a team using a lot of daily forms, and we feel a reliable data management and we use it expressively in serving our customer. Also, we’ve got extraordinary support from [SENSITIVE CONTENT HIDDEN] and his team. We are very satisfied with Goformz

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of collecting a data, organizing them, storing and integrating with information and logistic systems

#### Cons

Maybe integration with Zendesk system, more logical conditional programming functions (“for do”, “while”, etc.) and maybe more integrations with databases. But this is just desires, not indispensable features.

#### Reasons for choosing GoFormz

Because we did tests with two another systems, so we choose Goformz

## More reviews

[Next reviews](https://www.softwareadvice.com/survey/goformz-profile/reviews/?page=2)

---

GoFormz Reviews, Pros and Cons - 2026 Software Advice