I love how it helps to gain information and/or data quickly. A great tool for an elementary principal and technology integrator.

Excellent software to get the feedback and a super analytical software. Wow, we can analyze the responses in many ways.

The best thing for most of Google's software is that it's free. If you don't want to spend a lot of money on survey software, this is great.

It is useful for small scale website when we need information from small group without spending any money and its a  wonderful application.

A very good free tool for surveys, polls, etc. It is especially useful if you want to integrate with other Google products like Google Sheets.

I love that it is free and is a great product to use. It is user friendly and is perfect for those who do not have corporate budgets such as non-profits.

The product is really easy  to use and the features are very good. And I like the fact that it can save people's emails and that people can edit and save responses too.

Its a wonderful product, as a leader of a large team i do various surveys or feedback collecting sessionsl This is a perfect solution.

Also, it is intuitive and very user friendly due to simple interface. The sharing of forms / survey is one of the benefit and it can be distributed easily to the community for the responses.

The best thing is ease of use, easy sharing, great features and accessibly. I have implemented for use of my team.

This product is easy to use and has a smooth integration for documents coming from other readable sources. These new updates are great, love the offline capabilities.

Its way behind the times now, with awful, unattractive interface, skins and functionality, badly needs an overall.

This software is the greatest on filing out needed forums. Helps me completely and fills in what is repetative to save time.

One of the limitations on Google Forms is the lack of templates. This means that your forms can border on the boring.

The things I enjoy most about google forms is it is a great assessment tool for students and it’s also a great way for people to give opinions without others knowing.

I love how versatile Google Forms is. I can and have used it for so many different things. I can customize it and have some fun with it.

Google Forms is an awesome form builder that is super easy to use. The software allows me to ask customers/prospects questions in different ways whether it's open-response, ranking, or either-or.

Overall it is a great tool to get feedback from users or to get information from them. It has a clean interface and is a good UX.

Overall, I truly appreciate Google being willing to share their suite of products with the community free of charge.

Is super easy to use and people are familiar with this platform so I normally see a good completion rate. It also integrates natively with google sheets and it's free.

There is a lack of customizations, and it can be difficult to determine how to make a form match a company's culture or outlook. There also can be struggles with exporting data once received.

It's great to be able to access these benefits just with my Google account, it's free and safe.

Overall it is great software and I love the way it makes things quick and easy for me. So anyone looking for a quick and easy yet professional method of data collection, here it is.

A great software for quickly and effectively collecting information that makes up for a lock of polished look with powerful effectiveness.

Ease of use is what I liked best and compared to other similar software it was cost friendly and makes my business more profitable, which is what it’s all about.

I love that google forms are very easy to work with and that you can access them on any computer, which makes keeping forms organized great.

It has little bit authentication problem and no option to recover once the data is lost.

Google Forms allows you all the formatting options and helps you create stunning forms. Also, help you integrate those forms with other apps.

My experience has been fantastic. I have used Google Forms for employee surveys, customer feedback, community needs assessment,  and other important tasks requiring data.

Tool that helps the sales team to monitor the customer, sell additives and guarantee customer satisfaction after the purchase of our products.

Great tool for tracking customer satisfaction and feedback.

Since we start counting the NPS, this actions has helped us to improve more, and our NPS keeps going up.

Wootric is very useful for our Customer Success team.

The platform is intuitive, anyone learns quickly how to use, filters are smart (date, grade, company, email, etc.).

Perfect NPS especially the integration with intercom.

I don't see it as a bad thing, but the system is not very responsive and sometimes the filter fails, where we need to update the page to use it again.

I really like the fact that Wootric allows us to see exactly which customers have submitted an NPS score, and the ease of use to find their info when I need to contact them.

The mobile version is a mess, it is not responsive.

All in all, it's a great experience because the information is readily available, which makes decision making possible, and is very easy to use.

Wootric is a great customer satisfaction survey tool, because with it we can monitor our customers' satisfaction monthly and also view the positive and negative comments made.

Through feedbacks we are able to deal with customer complaints and build successful cases with promoters.

This tool is simple to use and the UI is clear and easy to grasp. When needed, customer support was helpful and quite fast to answer.

It allows exporting reports, where we use them to carry out more detailed analyzes. It has a very beautiful dashboard and allows various visualization settings in the graphics.

We embed in emails marketing and send to our customers. It has worked perfectly since the beginning.

Our employees are able to know in real time the problems our customers have.

Good for a simple NPS tool, should have a better API though.

US Dollar

Google Forms is a survey management application that helps businesses create online surveys and questionnaires to collect and organize information. Its white-label capabilities enable organizations to design personalized surveys using custom logos, images or predefined themes.


Google Forms assists professionals with creating custom Q&As, surveys, polls or pop quizzes using various question types including multiple-choice, dropdowns, linear scales or checkboxes. It lets administrators embed forms to existing websites or share them with specific clients or a target audience via email links, Google Currents, Facebook and Twitter. Additionally, the collaboration feature allows teams to simultaneously create or edit surveys.


Google Forms enables managers to analyze entries in real-time and gain insight into survey data via charts, graphs and automated summaries. It is available for free as a part of Google’s suite of online tools. Support is extended via FAQs, forums, a help center and other online measures. 



LongDescription

Real Time Analytics

Surveys & Feedback

Access Controls/Permissions

URL Customization

Ad hoc Reporting

Customizable Fields

Collaboration Tools

Data Import/Export

File Storage

Mobile Access

Survey/Poll Management

Real Time Data

Question Branching

Forms Management

Email Reminders

Visual Analytics

Reporting & Statistics

Customizable Questions

Data Visualization

Customizable Templates

Web Forms

Real Time Reporting

Customizable Branding

Reporting/Analytics

Customizable Forms

Forms Creation & Design

Drag & Drop

Third-Party Integrations

Survey Builder

Mobile Survey

Multi-Channel Distribution

Data Capture and Transfer

Google Forms is free as part of Google's online suite of tools, Google Workspace. 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Google Forms

Videos

Wootric is a cloud-based customer experience and feedback management software that helps measure and enhance client satisfaction. Primarily catering small to large businesses, the platform uses artificial intelligence to provide insights into customers' happiness with single question micro-surveys.


Key features of Wootric include management of customer feedback, communication, engagement, campaigns, loyalty, segmentation, rating, review, market survey and referrals. Additionally, it facilitates net promoter score feedback, which allows businesses to communicate through various touch points such as, in-app or website, email and short message service (SMS).


Wootric provides software development kits (SDKs) and application programming interfaces (APIs), which further allow customization of platform as per the requirements. It also integrates with Zapier, Salesforce, Hubspot, Intercom, Slack, Zendesk, Gainsight, Totango, mixpanel, Segment, Stitch, Xplenty and Webhooks.


Wootric is available at no cost for startups and additional services are provided on monthly paid subscriptions. It offers support via chat, phone and email.


 



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