Helpfull

RATING:

4.9

(12)

About Helpfull

Helpfull is a real-time survey platform where you can get immediate feedback on anything from thousands of US-based panelists in minutes. It can be used for comparing two logos, brand names, Amazon product images, book covers, videos, product images, graphic designs, advertising copy, & more! We have a large pool of thousands of US-based panelists who are ready to help you within few minutes. Select demographics of your choice to suit your organization's target audience. Create your first survey on Helpfull and you will receive fast and informative feedback from real people on whatever it is that you're testing. Create your free account and run your first survey now! Signup for your free Helpfull account today to see why hundreds and thousands of business owners, Amaz...

Helpfull Pricing

Starting price: 

$1.00 per month

Free trial: 

Available

Free version: 

Available

Create your first survey
Slide 1 of 6

Helpfull Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Helpfull

1 - 5 of 12 Reviews

User Profile

Keith

Verified reviewer

Retail, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Superb tool for very quick and insightful video tests

Great UX that makes it really easy to get started.

PROS

We use this to get video-based reviews of our Amazon listings. The little insights really help us improve our listings.

CONS

Can take some time to review a batch of videos.

T

Retail, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Helpfull is great

Love this service!! Confident Helpfull will be a big help in getting us to product market fit.

PROS

Helpfull is so easy to get a quick pulse on potential consumers, and surveys are completed within an hour!!! This service has enabled my startup to find product market fit faster than before.

CONS

A few respondents don't properly answer the question because they're rushing to complete the quiz quickly. Wondering if there's a way to identify those folks or allow us to provide feedback to Helpfull so respondents get a rating. Maybe a character limit may help here.

Reason for choosing Helpfull

Ease, affordability, and survey type. Others were way more expensive and startups cannot really afford that service. Especially since we need to get feedback so quickly and often.

Reasons for switching to Helpfull

The network. It's so unbelievably difficult to find survey respondents. Helpfull does that for us.

Murtuza

Wholesale, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Helpfull is helpful

PROS

User reviews are very informative to make calculated decisions and product details are easily viewable

CONS

User interface and ease of useneed mobile application

Sebastiaan

Information Technology and Services, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Helpfull, very helpful.

PROS

The tool collected high quality survey data, very very quickly, and did a great job of giving the though process each user went through to cast their vote. It was super helpful in picking the new logo for my company's rebrand. The sharing feature was especially useful, and by sending round a simple URL I could quickly get the results of to the relevant shareholders. Really great tool, we'll be incorporating it into our future branding packages.

CONS

The cost per review seems to be at, or slightly higher than it's competitors. If this where lower I'd have nothing bad to say about such a new and well implemented software service.

Reason for choosing Helpfull

Better support for getting feedback on Logo designs.

Reasons for switching to Helpfull

The tool was expensive, and didn't offer the same kind of support for getting feedback on logos.

Matt

Health, Wellness and Fitness, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Excellent service and big savings

My experience has been great. Very easy to use. Great service. Much more affordable than other services.

PROS

It’s much cheaper and the surveys seem much faster.

CONS

Reall not much. I liked helpful and thought it was quite easy to use and we got accurate feedback that we could act on immediately.

Reasons for switching to Helpfull

Cheaper and the I heard they provided faster results