The customer service has been great and very supportive to what we are looking to achieve.

Great tool for geographically separated companies.

The software is so easy to use by everyone and easily customizable for whatever kind of survey you want to create.

This will allow us to be more strategic in our efforts, instead of disparate efforts that we hope have the desired effect.

The ease of setting up surveys, response from their team, and roll out of the surveys has been fantastic. Gathering and reviewing the data is also very easy but time-consuming.

Hyphen is super easy to use for all of our employees.

Hyphen has been a great tool for our business to hear insight from all of our employees and improve upon areas that have been uncovered through the survey.

The team at Hyphen really want to deliver a product that is easy to use and they are willing to talk through any issue to find a resolution that works.

It was easy to set up my questions (including custom questions) and it's been really easy to navigate through to see results.

Setting up was easy and having templates was great.

The software gave us this amazing way to reconnect with our employees after a long time of no engagement. It was completely configurable and very flexible to our needs.

There was an overly ambitios anonymity filter that was removing a lot of my responses, but again, as soon as I reported the issue, the team immediately fixed the problem.

Great product but need more reporting capabilities.

Loved how helpful customer support was, and how willing the company was to modify for what we were looking for.

As we have a lot of changes in the org structure, every time we need to update the database, which is cumbersome and full of errors - I have a feeling that data isn't overwritten.

Before Hyphen, we were knee deep in comments with no additional insight; which put us in a terrible place. We'd given our employees a voice, but we didn't know who was speaking.

Just to repeat my above comments really, it's been really useful and vital for me and great value for money.

Jotform is very easy to use, design your form, share the link and process the results. The most amazing is to format the answers in PDF.

On two occasions, I have lost hours of work despite saving religiously. I haven't been able to reproduce this so I can't report ti.

Great asset in my wedding photography company - perfect for client-submitted inquiry forms, vendor contact sheets, itineraries, and more.

I love love love this product. We’ve made forms that are for return requests and some that people can place orders from.

The best part about JotForm is how easy it is to use - with drag and drop options, excellent customer support, and regular updates to improve building the forms.

I really have loved how the ease and flexibility with which Jotform allows one to capture information.

It's an excellent platform with robust features and tons of integrations. Support is top-notch as well.

Said it would handle the tasks needed. It was easy to sign up and they were great at refunding immediately.

I like that the forms are easy to build and revise. Also, easy access to responses and the ability to download is a lifesaver.

This had me doubt this service. Regarding the software, I would say that the form blocks are a bit confusing for me.

Customer service is great, and it helped me save tons of time on building forms. My client is happy because the design looks great.

The only problem I have with this program is that uploading images into the document for submission is not always smooth.

When I was stuck at work with a database that was just terrible, I instead got jotform.

JotForm is easy to use and  has a beautiful dashboard to help  you track your form's performance.

I do not remember having anything I disliked about this software.

This is a generally good and sometimes great form building software.

We had an issue with tracking Facebook conversions with JotForm, but I cannot think of any other dislikes.

Very good product, very interesting for a non-profit organization like ours. Easy to use, most of the problems are solved by helpdesk.

Found it to be quite fast to use and reliable. Not sure it's the best solution in market but was easy enough for the couple projects I used Jotform for.

I am very happy with the few forms we have gotten to share with our parish or parishioners.

They also allow it's users to upload their own company logos which is super nice.

What I really liked the most about JotForm was how easy it was to build a form. The interface was user friendly.

That tells me that Google algorithms respects their business website. Great product and I recommend it to everyone.

Easy to use, also integrates with whole bunch of other applications like Zoho CRM which is great.

What I like most about this software is that it is easy and fast to create a very attractive looking form.

Using it since the very early days, and I ve seen how it grew over the years. Multifunctional, great customer service, ability to code yourself if needed (and they provide help with that).

It can integrate in many other platforms like WordPress. One of the best part of JotForm is it allow me to completely customized the form according to my theme.

I think that JotForm is a cost effective way to integrate easy signup into our website.

The value for money is very friendly. It has so many great features that I love especially the conditional logics.

I am very pleased with the affordability and ease of this website. I got exactly what I needed.

Great and it just keeps getting better with all of their new integrations that they roll out with every weeks.

I got impressed by the support: very efficient, swift answers, kind people.

Not being a paying customer apparently carries a risk at JotForm???  Really unhappy - disgusted.

It is super easy to use and very user friendly. I like that they have make the user experience so easy to build, implement and tabulate results.

US Dollar

Engage, formerly Hyphen, is a cloud-based employee survey and poll management solution that generates relevant insights from employee feedback and conversations. The solution helps management collect feedback from their employees through surveys, open polls and crowd-sourced conversations, understand their views and take necessary actions.


Engage includes pre-built survey templates that can be customized for different occasions like general engagement, team meetings, inductions and exit programs, training and more. It can also be used to create dynamic polls to gauge employee sentiment on a configurable frequency.


Engage lets users create audience-based surveys and set access levels for individuals, departments, groups or for the entire office. Respondents can be kept anonymous to maintain the integrity of the survey. The solution includes tools like up/down voting, social media sharing, likes and comments, qualitative and quantitative analysis, visualized results, heat maps, birds eye representation, custom reports and more.


Support is offered via phone and email.



LongDescription

Real Time Analytics

Engagement Tracking

Surveys & Feedback

Employee Onboarding

360 Degree Feedback

Skip Logic

Customizable Reports

URL Customization

Employee Reward Programs

Data Import/Export

Pulse Surveys

Real Time Data

Question Piping

Benchmarking

Question Library

Role-Based Permissions

Question Branching

Real Time Notifications

Response Validation

Response Quotas

Customizable Questions

Customizable Templates

Support Audio/Images/Video

Reporting/Analytics

Feedback Management

Performance Appraisal

Data Analysis Tools

Negative Feedback Management

Gamification

Action Management

Survey Builder

Employee Recognition

Mobile Survey

Multi-Channel Distribution

Web browser (OS agnostic)

Basic: Free

Premium: Starting $2 per month, per user.

Email/Help Desk

Phone Support

Chat

51-200

201-500

501-1000

1000+

Betterworks Engage

In Person

Live Online

Webinars

Documentation

Videos

Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events.


Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more.

Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotform offers services on a monthly subscription basis that includes support via email, chat, training videos and an online support forum.

Access Controls/Permissions

HIPAA Compliant

Digital Signature

SSL Security

Electronic Signature

Project Planning/Scheduling

Approval Process Control

Conditional Logic

Customizable Fields

Collaboration Tools

Data Capture and Transfer

Full Text Search

Offline Access

Process/Workflow Automation

File Storage

Data Retrieval

Annotations

Encryption

Convert to PDF

Social Media Integration

Forms Management

PCI Compliance

Email Management

File Sharing

Activity Dashboard

Alerts/Notifications

Autofill

Reporting & Statistics

Reminders

Web Forms

Customizable Branding

Customizable Forms

Forms Creation & Design

Drag & Drop

Archiving & Retention

Third-Party Integrations

Watermarking

Offline Response Collection

Search/Filter

Merge/Append Files

Data Verification

Data Storage Management

Faculty/Staff Management

Student Information/Records

Communication Management

Template Management

Content Publishing Options

For Healthcare

Student Management

Data Security

Authentication

Reporting/Project Tracking

Higher Education

Learning Management

Task Management

Document Management

Admissions Management

Skills Assessment

Attendance Tracking

Registration Management

Calendar Management

Scheduling

Online Payments

Fundraising Management

K-12

Single Sign On

Contact Management

Status Tracking

Document Storage

Activity Tracking

Contract/License Management

Task Scheduling

Invoice Management

Customer Database

Job Management

Mobile Access

Inventory Tracking

Historical Reporting

Real-Time Notifications

Service History

Workflow Management

Real-Time Updates

Estimating

Work Order Management

Job Scheduling

Billing & Invoicing

Accounting Integration

The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. 

Bronze - $24/month
Silver - $29/month
Gold - $79/month

Betterworks Engage vs Jotform

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