Shout

RATING:

4.6

(14)

About Shout

Shout is software for creating online surveys, quizzes, forms, and calculators to collect feedback, generate leads, and engage your audience. As a privacy-first tool, compliance is built in to all Shout's products. A standout feature (unique to Shout) is Pseudonymization, which allows users to collect personally identifiable information (PII) in forms, whilst keeping responses to questions completely anonymous. Shout offers a wide variety of question types, such as multiple-choice, scales & sliders, numeric fields, contact forms, matrices, picture-choice questions, and much more. You'll also have access to industry-standard features like Question Logic, Text Piping, and Multi-Language Forms. Form designs can be fully customized, and users have the ability to switch b...

Shout Pricing

Essentials - $12.99/month Pro - $25/month Business - $59/month Students and Non-profits - $2.99/month

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

Survey Builder | Shout.com
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Shout Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Shout

1 - 5 of 14 Reviews

User Profile

Ron Elius

Verified reviewer

Marketing and Advertising, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2018

The Quick Survey Platform

Interactive and really easy to use Software.

PROS

The Drag and Drop feature is seamless and the type of Questions are perfect. I love the way I can structure my Surveys in quick and easy way.

CONS

The minimal choice for a Template but if you just love to put out an interactive survey to get quick response then this Software is good for you.

Vendor Response

Hi Ron! Thank you for your kind review, we're pleased our software suited your needs. We'd really appreciate it if you could provide a testimonial on how the tool specifically met the needs of your job role/ project. We're always open to feedback if you have any suggestions on the tools and features. Feel free to get in touch in any way that suits you.

Replied November 2018

Carmina

Mental Health Care, 1 employee

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2022

A useful and easy-to-use SW that helps to carry out your surveys

My experience was good enough to buy an entire year license. However, given the use I've done to this SW so far, maybe I would search for other solutions less expensive. Despite this, I am happy to have discovered this useful tool.

PROS

I like the simplicity to build and submitting surveys. Also, the follow up that the SW allows you to perform is very helpful. Results' reports are quite visual and appealing and options to build the survey items are quite varied.

CONS

I would love to have more options to customize results' reports and some other special features to build my surveys. It would be nice to be able to attach figures, pictures or images embedded in the survey since now it is not possible and sometimes It would have been useful to my surveys. Finally, in its current form, this SW's price is a little bit expensive.

Reason for choosing Shout

The initial free trial

Reasons for switching to Shout

Try new tools with more functionalities and a more appealing output.

Vendor Response

Hi Carmina, Thank you for leaving a review, we really appreciate the feedback! In regards to customizing the results, we'd love to hear your suggestions for what features would make it a more versatile tool for you. Also, it is possible to add images and figures to surveys. If you open the Add Items menu and scroll down to Presentational Items, you'll find an Image element.

Replied February 2022

Danielle

Apparel & Fashion, 2-10 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Danielle reciew

For the mediocrea for product it is it was fine

PROS

User friendliness. Makes it very easy to create a survey for others to take which is an idiot proof thing to do as is.

CONS

Only has the one thing but it does. It makes surveys people can take. That's pretty basic

Reason for choosing Shout

Sure why not... Family and I used for this particular type of product

Vendor Response

Thank you for reviewing us Danielle, we appreciate the feedback! You're right! We do currently only support tools for creating surveys, quizzes, and forms. However, soon we'll be launching a new email building system for users to completely customize their survey invitations, with plans to expand this into email marketing features and landing pages. Your reports will show the consolidated data of all linked campaigns, enabling users to filter and compare by survey data, email metrics, and more.

Replied January 2022

Robyn

E-Learning, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Great Product to Go with My Online Classes

PROS

Easy to set up new quizzes and export results as a spreadhsheet

CONS

Wish the reporting was a little more robust but it meets 95% of my needs.

Reasons for switching to Shout

Liked the ease of use for this product better

Vendor Response

Hi Robyn, Thank you for the excellent feedback, I'll be sure your comments are passed on to the development team. Do you have any specific suggestions for making our reporting more robust? We'd love to hear them.

Replied February 2022

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Not perfect, but for the price point pretty damn good

PROS

Live dashboard which enables us to filter down on a venue and date to see performance.

CONS

Live dashboard which enables us to filter down on a venue and date to see performance.