Ratings & Reviews

Overall Rating

4.61 / 5 (166)

4.74 / 5 (262)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 5, 2020

May 19, 2020

Pros/Cons

  • Pros

  • Easy to use, very handy customization and powerfull

  • Great product. Covers all the bases. Really easy to use. Easy to set up Designs. Easy to do any type of analysis for Total Sample.

  • Cons

  • While the frequent updates and new features are great, we often find glitches or small issues when we first start using it.

  • It is sometimes a bit cumbursome to integrate the perl script to all attributes and levels, but maybe there is a more easy way of doing that than the way i do it.

  • Pros

  • Love that its super easy to use, possibilities are endless!

  • It is user friendly, very quick and painless. It looks good and does the job without issues. I wuld definitely suggest it to other offices.

  • Cons

  • I don't really like its NPS software, I think it can be improved like Delighted where we can do timely send outs for the surveys

  • As stated previously, Nicereply only does one thing, albeit well. It fulfills its purpose but doesn't bring anything new or cutting edge to the table. You know what you get, the whole time.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots