---
title: "Microsoft Forms Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Microsoft Forms. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Microsoft Forms is a good fit for you!"
source_url: "https://www.softwareadvice.com/survey/microsoft-forms-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Microsoft Forms Reviews

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# Microsoft Forms User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 332

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.3/5
- Value for money: 4.6/5
- Functionality: 4.3/5

### Rating distribution

- 5 stars: 200 reviews (60%)
- 4 stars: 116 reviews (35%)
- 3 stars: 15 reviews (5%)
- 2 stars: 1 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- My experience has been positive for straightforward surveys and internal business use, but I've run into limitations as projects become more sophisticated.
- To take surveys, training exams, details of the person, and for all other forms-related needs, we are using Microsoft Forms only, which is very convenient and helpful as well.
- I use it for simple form collections because the design is slick, data export was fairly quick and it integrates with Microsoft excel for analysis

### Most mentioned cons

- The only issue I had with Microsoft forms is that in a small business it does not hold value for money as the polls are not frequent.
- The biggest limitation is the lack of support for more complex calculations, logic, and integrations.
- Some customisation options were limited, and advanced features felt basic, which made complex surveys harder to create effectively.

## Microsoft Forms customer reviews

Showing reviews 1-25 of 332 (page 1).

### Forms review

- Overall rating: 5/5
- Reviewer: Aaron B.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 10000+ employees
- Product usage: Used monthly for less than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

the experience has been good, it helps to solve a common problem of getting surveys from the people we work aroud and get better answers from the participants.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Microsoft forms offesra an easy way to collect data acrros the team, that other wise is unpractical to adquire. It helps to get to more people easily with structures information back.

#### Cons

It should help and facilitate to add design to the surveys, that part is not easy or customizable for me. that would help to not over load the users with the same formats.

---

### Microsoft Forms Review

- Overall rating: 4/5
- Reviewer: Matt W.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

Experience overall has been positive, and more than adequately gets the job done, even though there are some areas for possible improvement.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

It's very easy to create new forms and to specify the types of questions to be asked. The data presentation is also very powerful.

#### Cons

The forms features are somewhat simple, so it's a bit difficult to create more advanced custom forms with multiple links and references. Even the "branching" function is a little clunky, but it is still useable.

#### Reasons for choosing Microsoft Forms

Even though other options were out there, the low cost of Microsoft Forms and its integration with the Microsoft environment were a winner.

---

### Good foundation starter application for forms and surveys

- Overall rating: 3/5
- Reviewer: Will B.
- Verified reviewer: Yes
- Industry: Fine Art
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have used Forms for years in a range of applications. It can be useful for collection of opinions, preference or qualitative and quantitative data. I would recommend it as a starting point as most people know how to use it. However, it could be better designed with more spirit.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Microsoft Forms works well enough to function as a data collection tool and survey use. It is mostly reliable, easy enough to use and they have added some usability features such as duplicating questions and sections to speed up the survey creation process.

#### Cons

The UI of Microsoft Forms is not the best. It feels a bit dated, boring and clunk at times. There isn’t much joy in using it, and there is not much AI integration to make you think about your audience. Creating a survey is creative, but using Forms doesn’t feel that fun.

---

### A Surprisingly Good Survey Tool

- Overall rating: 4/5
- Reviewer: Daniel C.
- Verified reviewer: Yes
- Industry: Package/ Freight Delivery
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Microsoft Forms has been very positive, allowing me to create and distribute surveys, quizzes, and other forms with ease. The user-friendly interface and seamless integration with other Microsoft tools have made it a go-to solution for my team, with only occasional minor issues with formatting.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Microsoft Forms has been pretty solid for our team's surveys and polls. We've used it to gather feedback from clients and colleagues alike. It's taken a bit to figure out the more advanced features, but overall it's been a great addition to our toolkit.

#### Cons

One thing that's kind of annoying is the lack of customization options for our survey templates. We've had to get creative with the layout to fit our branding, which can be a bit of a pain. Not a huge deal, but it's something to consider.

---

### Microsoft forms

- Overall rating: 4/5
- Reviewer: Kira H.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

It makes gathering information very easy to do. We use it very frequently and have lots of customized fields

#### Cons

We still haven't figured out how to let people from outside of organization respond to a form. That is the main issue.

#### Reasons for switching to Microsoft Forms

we liked that this is integrated into the Microsoft ecosystem

---

### Microsoft Forms, what you need at your fingertips!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Retail
- Company size: 5001-10000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The overall experience had with Microsoft Forms is positive. The value for the money is exceptional, the customer support is helpful, and the overall data collection is exactly what is needed.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The overall survey design is professional and functional for any industry that may need to use it. It is very customizable.

#### Cons

There is nothing that I dislike about Microsoft Forms, it is a very well thought out program that I feel many industries would use.

#### Reasons for choosing Microsoft Forms

It integrates with our system and makes tracking much easier.

---

### Microsoft Forms - Great when used with Microsoft Lists

- Overall rating: 4/5
- Reviewer: Christian O.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Works the same as all the other form generators in the market. The Microsoft Lists integration is the best feature for me.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Free (comes with Microsoft subscription. The interface is fairly simple to use. Allows branching logic. It integrates with Microsoft Lists (SharePoint) which is very useful for task management.

#### Cons

It does not allow branching on multiple-choice questions. Some of the branching features aren't intuitive until you experiment.

#### Reasons for choosing Microsoft Forms

Microsoft integration and it's free with subscription.

#### Reasons for switching to Microsoft Forms

Microsoft integration and it's free with subscription.

---

### Microsoft form easy to showcase data

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Media Production
- Company size: 10000+ employees
- Product usage: Used monthly for less than 12 months
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

Ther interface is straightforward to use and adapt to. It's not something that needs to be learned and or trained on.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I like that it can download the data into an Excel sheet to showcase all the numbers. Also, the varieties have a pie chart to show the results visually. From an admin and participant perspective it is a very well-rounded software that doesn't differ too much. The options of question types are not confusing and doesn't clear on to help you what goal you're trying to achieve. I appreciate the existing template that is being offered currently. It's a good range for people to begin with and it showcases that i

#### Cons

From an admin side: I feel that it would be useful in a technical aspect, to put ideal background wallpaper format size for users to be aware that if it isn't this particular size, the image will be stretched. Because its usually come as a surprise for when users upload their own images. OR to integrat Microsoft designer into Forms.

#### Reasons for choosing Microsoft Forms

Because my company are Microsoft base, so its easier to store data all within the cloud base and I can easily invite my co-workers on the platform to collaborate.

---

### User-friendly and simple

- Overall rating: 5/5
- Reviewer: Amr A.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 5001-10000 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Pleasant and easy to use. I use it with my students a lot to get them to sign agreements before they work on their projects and it's very easy for them to complete the form. It's also easy for me to design the surveys or forms.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It's user friendly and very easy to use. It feels intuitive and doesn't require any experience to use it. I also like the fact that you can make it for people in your organisation only but still have the option to make it anonymous. When the survey isn't anonymous, I like the fact that it tell you that the owner will be able to see the name.

#### Cons

It's not that I like the least but I'd like to see a slider option for questions like the one in Qualtrics. It would be also useful to be able to collect the responses in SPSS format

#### Reasons for switching to Microsoft Forms

I found Forms to be very easy to use and it's part of our Office 365 subscription

---

### A marketing managers view of MS Forms

- Overall rating: 5/5
- Reviewer: Stuart B.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall it is an easy to use and quick way to gather information in a survey from work colleagues or external agencies. It looks professional and has the capabilities to collect different types of survey information.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Creating a form is easy. With no training or tutorials, it is possible to create a title, questions and types of questions, such as multiple choice, ratings, etc. You can then email a link to the survey from your email account. It even creates a report of the survey which you can download, when complete.

#### Cons

It is not easy finding when the survey is complete, or progress on how many people have completed the survey, without going into the forms.

#### Reasons for switching to Microsoft Forms

Forms is easier to use, more intuitive and quicker to build surveys than other platforms. Sending out the survey is easy via a link. The reporting I think is great. Downloadable from anywhere. Looks professional. Not need to copy it into another presentation.

---

### Microsoft Form Review

- Overall rating: 5/5
- Reviewer: Abdullah A.
- Verified reviewer: Yes
- Industry: Civil Engineering
- Company size: 5001-10000 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Excellent! Easy and very productive tool. I really recommend it especially when dealing with a large number of employees.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Microsoft Forms is an essential tool to any incorporate! I like it because it makes the application very easy to manage with a large member. Also, it easy for customization with different needs. The survey design is good and very insightful. Customer supports are very helpful when you have any issue. The program has a very good security as well as the data collection is protected. Finally, the program is price friendly, and if you have a 365 subscription you might be able to use it for free.

#### Cons

I have been using Microsoft Forms a little while and I have not experienced any problem with it. I really like it.

---

### Ease of Use, Great with Suite

- Overall rating: 4/5
- Reviewer: Ashley E.
- Verified reviewer: Yes
- Industry: Civic & Social Organization
- Company size: 51-200 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I like Microsoft Forms; it's great that it comes with our Microsoft Suite. It makes it a good value for our money if we're already paying for it. It's also easy to use and navigate.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

I love the dynamic options for design and customization. Being able to utilize videos and sound can really compliment forms. My preference is for forms that collect and display data in an easy to visualize way, so that is a bonus. It's also helpful when trying to make sure my team responds thanks to being able to send it directly to the organizational emails.

#### Cons

I am not sure how secure the platform is, but that is due to my own lack of knowledge. I have not looked into that, so don't weigh that factor of the decision on me. From all I can tell, it is anonymous when need to be and not when not needed.

---

### Great tool!

- Overall rating: 5/5
- Reviewer: Sally G.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Microsoft Forms has been a life saver for me as I'm using it to replace an online document that everyone used at the same time to enter information and it was really messy. Now I just collect the information I need without people touching the document where the info goes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really love that it's so easy to use. The first time I used it it wasn't difficult at all, I was just learning as I went along.

#### Cons

I wish it had more ways to personalize your forms. Also there is a response limit. It's a big number but still limited. What I do is that I save the information in a separate document, and reset the responses every once in a while.

---

### MICROSOFT FORMS REVIEW

- Overall rating: 5/5
- Reviewer: YURI B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

THE OVERALL MICROSOFT FORMS EXPERIENCE HAS BEEN GREAT. I ACTUALLY HAVE MOVED INTO USING THIS FROM SURVEY MONKEY.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

THE PROS OF MICROSOFT FORMS IS THAT IS EASY TO USE AND REALLY GREAT A COOLECTING DATA. I USED IT VARIES TIMES.

#### Cons

THE CONS OF MICROSOFT FORMS WELL I REALLY HAVEN'T HAD ANY AS OF YET. EVERYTHING SO FAR HAS BEEN GOOD.

---

### Seamless data capture across all projects

- Overall rating: 5/5
- Reviewer: Rezaul H.
- Verified reviewer: Yes
- Industry: Research
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Microsoft Forms has made gathering Client and internal team inputs very easy. Response tracking in real-time allowed me to keep a close engagement and the automatic compilation of the data into Excel allowed easy analysis.

#### Cons

Sometimes complicated branching logic lacks depth and does not allow the conditional flows of multi-step forms to be very sophisticated.

---

### Quickly create polls for internal decision making

- Overall rating: 5/5
- Reviewer: Ayman D.
- Verified reviewer: Yes
- Industry: Research
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Google Forms has let me quickly collect data when I need it: during a meeting or during project planning. It also tracks submissions instantly and let me know when there is a new one.

#### Cons

The only caveat is that respondents need to be signed into Google accounts which isn’t always workable for external forms.

---

### Intelligent compatibility with well-known office tools

- Overall rating: 5/5
- Reviewer: Le P.
- Verified reviewer: Yes
- Industry: Oil & Energy
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I have applied Microsoft Forms to customer incident reports and employee satisfaction surveys. It spares me the downloading effort of the CSVs and spares me steps in the normal data analysis workflow.

#### Cons

Sometimes link fails to update when a form title is renamed in Excel. I had to manually recover the connection in order to recover live data.

---

### Microsoft forms ,the new era of change

- Overall rating: 5/5
- Reviewer: Samuel A.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is very affordable and easier to use.it is also best for online examinations

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It's easier to use and able to perform multiple tasks like setting up quizzes and other things.

#### Cons

You can easily loose your progress after a mistake refresh of the site

---

### Provided fast surveys for team and clients

- Overall rating: 5/5
- Reviewer: Ilkin M.
- Verified reviewer: Yes
- Industry: Sports
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

With Microsoft Forms I can quickly create quizzes and feedback forms for internal or external use. With automatic syncing to excel, I get a clean data view and branching logic to personalize questions based upon previous answers.

#### Cons

It doesn’t allow for deeper filtering or trends for comparative unless I export everything and build it manually somewhere else.

---

### Effortless Form Creation and Analysis with Microsoft Forms

- Overall rating: 5/5
- Reviewer: Doyin A.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Microsoft form has made getting responses to surveys easier. Getting feedback is now made easy and the integration with Office 365 is great.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the ease of use, the opportunity to collaborate with colleagues on a form and the real-time responses

#### Cons

None for now. I don't have any issues for now, I will contact support if I encounter any. THE Microsoft form is a very supportive tool

---

### Forms Review

- Overall rating: 4/5
- Reviewer: Noah W.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The overall experience has been great. I use it to create polls for company surveys and it works well for what I use it

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I really like all the options that it gives you to create polls and surveys. Its also great that you can select whether the ones taking the poll need to be signed in or anonymous., that part I think is very important

#### Cons

I didn't like its complexity too much. I think it could be a little simpler.

---

### A Balance Survey Tools

- Overall rating: 5/5
- Reviewer: Gino D.
- Verified reviewer: Yes
- Industry: Packaging and Containers
- Company size: 5001-10000 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, Microsoft forms is amazing, very friendly to new user and very neat. Flexibility on data analyzing is top notch. But there are some downsides that for sure will improved. But when it comes to neat and accurate data. This is recommended.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Good thing with Microsoft forms, I don’t need to be an pro to design a survey. First you can automatically export responses into Excel, which is very useful in data analyzing. Second, you can track responses as they appear, which is perfect for surveys or feedback forms where immediate response are vital.

#### Cons

The forms are very neat but the problem is you don’t have as much freedom to personalize your forms. There are fewer design options and less flexibility with form layouts, which might be affect if you're targeting to have creative and more visualist style of forms. another downside is the lack of advanced question types.

---

### Forms is great for setting up surveys

- Overall rating: 5/5
- Reviewer: Netra S.
- Verified reviewer: Yes
- Industry: Oil & Energy
- Company size: 10000+ employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

Microsoft forms is easy to set up a survey and collect responses and also useful to integrate with automation workflows using power automate

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Forms can be integrated with power automate to create automation flows .I have integrated it such that form responses are added to the list automatically using power automate. Forms is very well integrated with power automate

#### Cons

I like forms for all the features it currently has no issues so far

---

### Auto survey

- Overall rating: 5/5
- Reviewer: Alexandra L.
- Verified reviewer: Yes
- Industry: Computer Networking
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

It provides online surveys forms and helpful questionnaires and its user-friendly

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It has the best tools of online survey tools and its AI-DRIVEN.

#### Cons

I haven't got any problem with this software

#### Reasons for switching to Microsoft Forms

Somethings its slow in some networks areas

---

### Be informed through Microsoft Forms

- Overall rating: 5/5
- Reviewer: Kristan L.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 10000+ employees
- Product usage: Used monthly for less than 2 years
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

Overall I am pleased with Microsoft Forms. It offers the opportunity to make forms with a Microsoft 365, so comes for free if you have this platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Microsoft forms offers the ideal forms platform, perfectly integrated into the Microsoft group of products. This makes it really easy to use and export to programmes such as Outlook and Excel.

#### Cons

The software is quite basic and is isn't as advanced as something like Jotform. The limitations make it difficult to make the logic jumps needed for complex forms.

#### Reasons for switching to Microsoft Forms

Microsoft Forms is free with Microsoft 365.

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Microsoft Forms Reviews, Pros and Cons - 2026 Software Advice