Ratings & Reviews

Overall Rating

4.41 / 5 (225)

4.89 / 5 (123)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Reviewed

February 18, 2020

December 31, 2019

Pros/Cons

  • Pros

  • They did and do exactly what they said they would, in the amount of time that they said they would do it and there were no hidden fees. The service is great. The quality rocks!

  • Mobile app is easy to navigate, never gives me any trouble.

  • Cons

  • Nextiva only had a few hit or miss moments in which case operations were suspended during heavy traffic times. Other than that, it is a great service they provide.

  • There are cheaper chat tools in the market but we prefer to use a higher quality service to ensure the best experience for our customers. It’s just better for everyone that way.

  • Pros

  • Really impressed with the support staff and their commitment to your satisfaction and success. Loved the intuitive design.

  • The pre-built calculators and templates make it easy to set up something useful very quickly. The support team is responsive and extremely helpful - especially with more complicated calculations.

  • Cons

  • Their service is really reactive and helpful but I would have appreciated a cheaper tier for the beginning of my use. I guess they will provide along the way.

  • The time it took to set it up. However, we got expert support from the team and they were very helpful. If you need complicated calculator like ours, you would definitely technical support

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots