Ratings & Reviews

Overall Rating

4.39 / 5 (230)

4.28 / 5 (135)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

May 31, 2020

April 14, 2020

Pros/Cons

  • Pros

  • Awesome App!! I regularly call clients in UK, USA, Australia and India and the call clarity is excellent and the cost is extremely low! Keeper up the good work!!

  • The customer service is outstanding. They are attentive, patient, and very friendly. The service has worked great and we are very happy with everything.

  • Cons

  • Nextiva only had a few hit or miss moments in which case operations were suspended during heavy traffic times. Other than that, it is a great service they provide.

  • NextOS is not a cheap system. It’s great but it will cost in both money and the teams time to get set up.

  • Pros

  • The interface is easy to use and it makes it very easy!

  • It is fairly easy to use and the reporting features are nice to have.

  • Cons

  • Although the filtering is a great feature I use all the time, I don't like how you have to select all when you want to switch from one location to another.

  • The only thing I would say I didn't like was that I had to pay for it. The price is not bad though so not really a con in my book either but that would be my only complaint.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots