Ratings & Reviews

Overall Rating

4.39 / 5 (229)

4.46 / 5 (143)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 26, 2020

May 20, 2020

Pros/Cons

  • Pros

  • Awesome App!! I regularly call clients in UK, USA, Australia and India and the call clarity is excellent and the cost is extremely low! Keeper up the good work!!

  • The customer service is outstanding. They are attentive, patient, and very friendly. The service has worked great and we are very happy with everything.

  • Cons

  • Nextiva only had a few hit or miss moments in which case operations were suspended during heavy traffic times. Other than that, it is a great service they provide.

  • NextOS is not a cheap system. It’s great but it will cost in both money and the teams time to get set up.

  • Pros

  • It was great for me to know what our customers think about us. A great way to add some post sale assistence.

  • Easy to use, great technical support, various types of questions enable user to make really relevant questionnaire.

  • Cons

  • It is only a pity that the possibilities (eg to export results) in the free version are rather limited. The premium services are not cheap and can only be purchased annually.

  • One of the drawbacks of Survio is that it is not possible to edit the size of columns in question types and it is not possible to change the font size.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots