Nfield

RATING:

4.4

(18)

About Nfield

Nfield is a cloud-based solution designed to help market researchers create custom surveys to collect customer feedback and determine challenges and experiences. Features include real-time data, secure data storage, remote access and reporting, The application enables professionals to create surveys using predefined templates including various question types such as rating/slider, numeric, matrix, single or multi-coded and calendar-style. Administrators can manage the number of invitations, broadcast surveys via email, web or social media and send reminder notifications for completion. It includes a survey setup module, which helps users plan new projects, upload media files or contacts and finalize publishing. Managers can also view performance of surveys and ide...

Nfield Pricing

Nfield pricing is flexible, monthly-based and users pay only for completed surveys. Contact NIPO for detailed pricing information.

Starting price: 

$2,000.00 per year

Free trial: 

Available

Free version: 

Not Available

Nfield interviewer CAPI settings
Slide 1 of 3

Nfield Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Nfield

1 - 5 of 18 Reviews

User Profile

Chakrapani

Verified reviewer

Market Research, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2020

Survey Platform for all Methodologies

Perfect platform for CAPI and CAWI studies, Nfield is a good solution for projects with mixed methology. With introduction of interactive / responsive solutions and layouts, there is great acceptance of Nfield along teams.

PROS

Nfield is the only software I have worked so far that covers all methodologies CAPI, Online and CATI. NIPO improved it software along with time. Nfield adopts Azure Cloud based (data collection) systems which have high standards of security in terms of data. Data can be exported in various formats for further analysis. Nfield has responsive templates that are easy to program and very interactive for the respondent. They keep adding more solutions to their kit. NIPO provides trainings along with purchase of product for the new customers. For the existing customers, they provide regular trainings/refreshers through Academies which is unique for Nfield. NIPO has a good team of developers and support system to for new product development.

CONS

Data export into excel from Nfield would help to quickly analyze data. Improvements in Reporting tool required.

Reason for choosing Nfield

Easy to learn and execute. Teams can be trained quickly to scale up as per business needs.

Ting

Market Research, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

A Software Cares What Customer Needs

PROS

Pros: The software provides a lot of useful functions we can use for easy data collection, and the development team keeps on coming up with new features, which makes the product meets our needs. The help desk is quite helpful as well.

CONS

For those who never use it before, it will take a while to get used to the scripting language.

User Profile

Jose Martin

Verified reviewer

Market Research, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2018

KGDC PH Nfield software review

Given that we work on a Market research agency, Nfield greatly helps the business. Nfield is the main platform we use for data collection as of the moment and I believe our mandate moving forward is to move all projects to this plaform.

PROS

Syntax wise, platform is easy to use/script. Given that platform runs on Android based devices, our company doesn't need that much budget on device allocation compared to others which require Windows based devices.

CONS

Templates tend to be different to each other making user's adjustment difficult. Limited function offerings in line with our business. No control on database.

Kalina

Research, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

It must be NField

PROS

The product is very easy to use. We use it to collect both offline and online data. Even older interviewers that made offline interviews using tablets use it with the ease of programmers. The questions can be visualized according to the wishes of our clients. For over 10 years of experience with Nipo Odin Scripting I have not had a case of unfulfilled wishes of our clients. Created survey is understandable to the user - this is the most important point when you collect data. NField follows the processes in our organization so the integration was very easy - the only thing we had to do is to create credentials for users. And of couse the most useful part for monitoring the field work and tracking the consistency of the collected answers. And you can do it from where you want - PC, laptop, tablet, smartphone... , where you are - at office or at home, and when you want.

CONS

The only thing that can be improved is to create more roles in the system. For example if my role in the company is to monitor the fieldwork, there is no need to have access to the questionnaire.

Reasons for switching to Nfield

We have to be up-to-date :)

Mehdi

Market Research, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Review

Mostly collecting survey data offline and online Recently I am using it to report data in real time in Tableau, before that (and with my limited knowledge), I used it to collect profiling data (panel profiling) and punch it in a google form through exitlink to filter and report in Tableau (Google sheets webconnector)

PROS

It is an evolving software and the the infrastructure is very reliable.

CONS

Now that the foundations are secured, it would be of additional value to have more templates and question designs (especially for mobile studies) is to me the key area to improve. also for API endpoints, it would be of great help if there was a kind of wizard to better support in the integration (it just asks for the required information to establish the connection and takes care of the rest) - eg. being an early adopter/tester of the database reporting feature, I see it as a powerful inspiration... In a longer term, I see that there are many steps to go through: loading the script, loading media files, setting quotas, assigning/loading sample file, downloading data package, generating var/prn/sps and then running the syntax...It would be great if we can smoother the process