Ratings & Reviews

Overall Rating

4.74 / 5 (262)

4.78 / 5 (325)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 19, 2020

May 28, 2020

Pros/Cons

  • Pros

  • Love that its super easy to use, possibilities are endless!

  • It is user friendly, very quick and painless. It looks good and does the job without issues. I wuld definitely suggest it to other offices.

  • Cons

  • I don't really like its NPS software, I think it can be improved like Delighted where we can do timely send outs for the surveys

  • As stated previously, Nicereply only does one thing, albeit well. It fulfills its purpose but doesn't bring anything new or cutting edge to the table. You know what you get, the whole time.

  • Pros

  • Qualtrics has a very clean interface. It is easy to use and understand. It's a consistent product that I rarely have problems with.

  • Ease of use, Great Help / Knowledge Base information.

  • Cons

  • Sometimes there are too many features and it can be overwhelming. Once you get to know the software more, however, it's more natural.

  • As with any software program, there are limitations. I have found a few, but as mentioned, was able to do a satisfactory work around.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots