# Nicereply vs Trustpilot - 2026 Comparison - Software Advice > Nicereply vs Trustpilot - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/survey/nicereply-profile/vs/trustpilot --- [Home](https://www.softwareadvice.com/) / [NPS Software](https://www.softwareadvice.com/customer-experience/nps-comparison/) / Nicereply vs Trustpilot Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 4, 2026 # Nicereply vs. Trustpilot: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 4, 2026 # Nicereply vs. Trustpilot: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/survey/nicereply-profile/) [Nicereply](https://www.softwareadvice.com/survey/nicereply-profile/) 4.7 [(283)](https://www.softwareadvice.com/survey/nicereply-profile/reviews/) Starting Price $59.00per month Free trial Free version Pros: - Ease of Use - Team Performance Cons: - Customer Ratings Who uses Nicereply Based on 283 reviews - Most common industries: IT & Software Development (30%), Retail, Consumer Goods & Services (10%) and Real Estate (6%) - Top use cases: Customer Satisfaction (6%), Customer Experience (4%) and Survey (2%) 87% of users recommend this product [](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Starting Price $299.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Review Management - Pricing Who uses Trustpilot Based on 1205 reviews - Popular among: Small businesses - Most common industries: Retail, Consumer Goods & Services (18%), IT & Software Development (14%) and Professional Services (11%) - Top use cases: Customer Experience (28%), Review Management (22%) 74% of users recommend this product [](https://www.softwareadvice.com/survey/nicereply-profile/) Nicereply 4.7 [(283)](https://www.softwareadvice.com/survey/nicereply-profile/reviews/) [](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) Trustpilot 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 283 reviews Ease of use 4.7 Value for money 4.7 Customer support 4.7 Functionality 4.6 4.5 Based on 1,205 reviews Ease of use 4.6 Value for money 4.2 Customer support 4.2 Functionality 4.4 ## User interface * * * ## Key features Features selected based on 1,488 reviews from NPS * * * Complaint Monitoring 4.6 CRM 5.0 Customizable Templates 4.5 Dashboard N/A Data Import/Export 4.8 Data Visualization N/A Complaint Monitoring N/A CRM N/A Customizable Templates N/A Dashboard 4.2 Data Import/Export N/A Data Visualization 4.4 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ ZapierNot enough reviews ](https://www.softwareadvice.com/cloud-management/zapier-profile/)[ Help ScoutNot enough reviews ](https://www.softwareadvice.com/crm/help-scout-profile/)[ MailchimpNot enough reviews ](https://www.softwareadvice.com/crm/mailchimp-profile/) [ HootsuiteNot enough reviews ](https://www.softwareadvice.com/collaboration/hootsuite-profile/)[ Zendesk SuiteNot enough reviews ](https://www.softwareadvice.com/product/26892-Zendesk/)[ Meta for BusinessNot enough reviews ](https://www.softwareadvice.com/social-networking/facebook-profile/) ## Reviews * * * Renata H.business administratorComputer Software, 11-50 employees "The prices are the best because if you buy the annual plan it is much cheaper than buying each month is a good offer annual plans" Jul 18, 2024 BS Bobby S.Customer Success ManagerTranslation and Localization, 51-200 employees "There's nothing that I don't really like but I also have a pretty narrow use case" Jul 6, 2022 RS Radha S.Legal AssistantLegal Services, 51-200 employees "It provides a trusted space for customers to share genuine feedback while helping businesses understand their reputation and identify areas for improvement." Apr 27, 2026 RS Radha S.Legal AssistantLegal Services, 51-200 employees "However, managing reviews can sometimes be challenging, particularly when dealing with feedback that feels misleading or unfair." Apr 27, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [SurveyMonkey vs Nicereply](https://www.softwareadvice.com/survey/nicereply-profile/vs/surveymonkey/)[Broadly vs Nicereply](https://www.softwareadvice.com/review-management/broadly-profile/vs/nicereply/)[SurveyMonkey vs Trustpilot](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/vs/trustpilot/)[Broadly vs Trustpilot](https://www.softwareadvice.com/review-management/broadly-profile/vs/trustpilot/)