Customer feedback
Supported Operating System(s):
Web browser (OS agnostic)About piHAPPINESS
piHAPPINESS is a cloud-based survey solution designed for businesses across various single and multi-location industries. Features include action management, survey management, customer segmentation, feedback management, sentiment analysis, trend analysis, real-time notifications and more.
piHAPPINESS provides users with emoticons to measure customers' satisfaction levels and displays Net Promoter Score (NPS) in a centralized dashboard. The solution also enables users to define and modify service categories and reasons behind customer feedback.
Additionally, piHAPPINESS' 'Customer Demographic' functionality helps users to gather and store customer information such as name, age, gender, email and contact number. The solution also features a custom repo...
1 Reviews of piHAPPINESS
Overall rating
5.00 / 5 stars
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February 2020
Phani from Building Block Group
Verified Reviewer
Company Size: 501-1,000 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
Wonderful product! User-friendly and professional registration of visitors.
We are using a pilobi since 1 year and didn't face any kind of issue. Their Customer service is very good and the product is running flexible since we subscribed to the product
Pros
The first impression for the visitor is the most important. PiLOBI contributes on this first impression. The classic way with pen and paper is replaced.
Cons
Till now we didn't face any kind of software issues .