piHAPPINESS is a cloud-based survey solution designed for businesses across various single and multi-location industries. Features include action management, survey management, customer segmentation, feedback management, sentiment analysis, trend analysis, real-time notifications and more.

piHAPPINESS provides users with emoticons to measure customers' satisfaction levels and displays Net Promoter Score (NPS) in a centralized dashboard. The solution also enables users to define and modify service categories and reasons behind customer feedback.

Additionally, piHAPPINESS' 'Customer Demographic' functionality helps users to gather and store customer information such as name, age, gender, email and contact number. The solution also features a custom reporting and analytics engine and can be accessed remotely via iOS and Android devices.

Services to users are offered on a monthly or annual subscription basis that includes support via email and online FAQs.

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Supported Operating System(s):

Web browser (OS agnostic)

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