Ratings & Reviews

Overall Rating

4.77 / 5 (324)

4.59 / 5 (299)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 13, 2020

May 20, 2020

Pros/Cons

  • Pros

  • Ease of use, Great Help / Knowledge Base information.

  • It is easy to navigate and get things done. I love using the software because there a lot of options I can use to meet my research needs. The improved version looks nice too.

  • Cons

  • Sometimes there are too many features and it can be overwhelming. Once you get to know the software more, however, it's more natural.

  • As with any software program, there are limitations. I have found a few, but as mentioned, was able to do a satisfactory work around.

  • Pros

  • Simplicity, its easy to use. Has every option that one needs. Its easy to integrate with zoho crm. It has also saved us a lot of money by enabling us to work with less staff.

  • Very easy to use, and it incorporates most important features, and you can pay per month, which is also a plus. Since you can manage how often you use the application

  • Cons

  • The surveys can look a bit clunky... but if design is not a high priority, Zoho Survey (and Zoho in general) is a great tool.

  • There is not much I can say as a weakness for now, however continuous improvement to make customer experience more memorable is key for sustainable growth of Zoho.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots