Ratings & Reviews

Overall Rating

4.77 / 5 (324)

4.60 / 5 (281)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 20, 2020

February 19, 2020

Pros/Cons

  • Pros

  • The software has great functionality. Qualtrics provides exceptional training and tips. The customer services is outstanding.

  • Qualtrics is a great survey tool and can be used for many purposes. My whole organization uses it in many different ways. There are a ton of great features and it is easy to learn how to use.

  • Cons

  • Sometimes there are too many features and it can be overwhelming. Once you get to know the software more, however, it's more natural.

  • As with any software program, there are limitations. I have found a few, but as mentioned, was able to do a satisfactory work around.

  • Pros

  • Very easy to use, and it incorporates most important features, and you can pay per month, which is also a plus. Since you can manage how often you use the application

  • very easy to update and change the formatting and content of survey. very good accessibility between platforms. very good organization and options to see answers and feedback.

  • Cons

  • The surveys can look a bit clunky... but if design is not a high priority, Zoho Survey (and Zoho in general) is a great tool.

  • There is not much I can say as a weakness for now, however continuous improvement to make customer experience more memorable is key for sustainable growth of Zoho.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots