All Toluna Start Reviews
1-25 of 78 Reviews
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patricia
Wireless, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
QuickSurveys
its a company that have lots of surveys, with different salaries to go along with lots of surveys
PROSThe company has lots of surveys you can do and products to test to get paid for the testing................
CONSSometimes the pay was low for some surveys. or no pay at all and sometimes no surveys................
floremie
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed March 2021
User Friendly Program
My over all experienced with this features it was wonderful.
PROSThe most impactful features that I had experienced with this software it is very easy to use and you can manage easily your business.
CONSI think the features that this software need to improve is their login issue. By the time your going to redeemed your points they asking an update your profile.
Beejan
Consumer Goods, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
2
Reviewed November 2018
A good base idea but needs some work
It is easy to program questions and the reporting has good features.
CONSThe platform is very slow and freezes. There seems to be a lack of panel availability and it is inconsistent over time.
Vendor Response
Hi Beejan, We appreciate your feedback. We are happy to hear that you find the programming and reporting capabilities of the platform to be intuitive and easy to use. As for the sampling component, when we are not feasible to fulfill narrow targets, or very low incidence respondent segments with Toluna's panel, we are able to link your study to other respondent providers and achieve the specific respondent targeting goal. The more complex the target, the longer this can take. As our own panel is continuously growing (global membership of 21 million as of this writing), we expect feasibility to increase and days in field to decrease. We are happy to report that most general population surveys field very quickly, typically within 8 hours in most markets. Thank you again for your partnership and please reach out to your sales rep to further discuss how we can serve you in the future.
Replied November 2018
Krysten
Entertainment, 1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed January 2020
Legacy Toluna Customer to QuickSurveys
QuickSurveys is a more functional survey tool than other affordable / free options available in the market (question types, quotas, etc.). The ability to download results to SPSS and Excel are vital for our research team and that functionality is also available in QuickSurveys, however the dashboard interface is also easy to reference in the site.
CONSI am not sure I have a least favorite option, however I haven't personally launched a survey from QuickSurveys as we have used it for a historical Toluna custom tracker and have had the Toluna team handle the launching and quota fuctionality through them with a typical SOW. Therefore I can't comment on the credit system or the ease of final launch of the survey.
Erica
Marketing and Advertising, 501-1,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Review
Needed to understand what motivates pet owners to choose certain products
PROSSuper easy to set up, a lot of good options for survey questions
CONSI don't have any complaints about the software - it allowed my team to incorporate everything we needed to into the survey.
Reason for choosing Toluna Start
We like using QuickSurveys because of their speedy turnaround time and around the clock support/updates on the survey results.
REINALDO
Computer Software, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed July 2020
Respond and Profit
The need to get extra money is the biggest goal of using the platform. Organized and serious, QuickSurveys stands out from other competitors
CONSThe difficulty of getting a survey sometimes disturbs and discourages the user
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2020
Very good app for preparing surveys
It is quite easy and straightforward to sign up. Interface is user friendly as well. easy way of tracking responses.
CONSI think so far so good the app is working fine and it is serving its purpose just okay.
Jonathan
Non-Profit Organization Management, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Valuable tool
While I was not the actual user of the software, I was pleased by the appearance and functionality of the survey. I especially like the online reporting tool.
CONSI wish there were a few more choices for question types and appearance of questions.
Genevieve
Publishing, 501-1,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Quick Surveys Review
Overall, the company and the software met and exceeded our needs/expectations.
PROSI've had the opportunity to work with Toluna a few times over the past years and it's always been a pleasure. The Quick Surveys platform is easy to use the the value for the money is terrific!
CONSSometimes we are looking for a more complicated survey functionality and we have had to do some creative work-arounds.
Vinay
Banking, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2020
Quick Surveys
I can say this with one word "Awesome" This is what I need to say about this.
PROSQuick Surveys are the surveys as they seek information which is absolutely required. The best part is that they easy answer and takes less time to do surveys.
CONSAt time this software slitely slow otherwise it's a good survey app and I always appreciated it.
Reasons for switching to Toluna Start
As compared to Quick Surveys Earnably is nothing. It's like doing stupidity if I am working on Earnably.
Joanna
Consumer Goods, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Recensione Toluna
Ho utilizzato Toluna per più di un anno e con pochi minuti al giorno mi ha permesso di guadagnare dei piccoli extra per le mie spese
PROSToluna è un software molto pratico e funzionale, ti permette di fare sondaggi brevi in cambio di punti che possono essere trasformati in gift card
CONSNon trovo nessuna cosa in particolare che non mi sia piaciuta di Toluna
Erika
Arts and Crafts, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2022
Pésimo servicio de contacto y atención a clientes
Malisima
PROSContestar encuestas cuando me dejaban. No entiendo como está calificada cómo una de las mejores.... No es tan buena como dicen.
CONSQue al parecer hay algo extraño pues ya que uno está cercano a juntar los puntos y ganar una tarjeta de regalo deja de enviar encuestas o pasa esto que no dejan acceder a la página....
Elisa
Program Development, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Toluna Start
Minha experiência é muito boa. já ganhei uma graninha com esta ferramenta. Recomendo.
PROSTem sempre pesquisas disponíveis e relevantes para os usuários. Também é uma ótima opção que se ganhar uma renda extra que a funcionalidade oferece.
CONSSomente a pontuação é um pouco baixa, demorando assim juntar o mínimo de retirada.
Reasons for switching to Toluna Start
Porque não estava conseguindo me classificar mais com frequência nas pesquisas para realização.
Felice
Food & Beverages, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
Miglior software del suo genere
Toluna è il miglior software per la gestione delle analisi di mercato.Nel settore alimentare, in un comparto dinamico come quello in cui lavoriamo, è fondamentale essere sempre aggiornati sulle preferenze dei consumatori e su quella che possiamo definire customer awareness.In tal senso, Toluna è di grande aiuto.
CONSSicuramente le analisi non sono a bassi costi, forse si potrebbe lavorare su pacchetti di ricerche in modo da abbassare il costo medio per analisi di mercato.
Anonymous
2-10 employees
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2023
Crea tu encuesta
Como empresa tiene muchos puntos positivos, ya que recolectas mucha información que te puede favorecer en tu desempeño empresarial.Para usuario puedes generar ingreso pasivos extra, sin hacer mucho esfuerzo.
CONSLa política de exclusión es muy estricta, ya que es muy difícil calificar en las encuestas y poder obtener un poco de dinero extra.
Don
Marketing and Advertising, 51-200 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Pharma perspective
It fits the niche for when you need quick insights without the cost and time of doing a full market research project. Reasonable functionality for the price, and good customer service. fast and inexpensive.
CONSno real complaints. It would be nice to get fancier ways to package the output data, but that is more a nice to have.
Holly
Consumer Goods, 10,000+ employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Toluna Review
Customer service was fantastic! Rep was great to work with. We were trying to understand which artwork and items were preferred by Costco members. The data helped direct the customer and give them more assurance with their choice.
PROSI really liked the user interface as results were coming in. The pie charts were easy to use and interact with. I was addicted to refreshing the software to get results!
CONSAfter the survey was completed, the user interface was a little less intuitive. For my study, a keeping the same pie chart format for all questions would have been a great value add. Exporting data to excel was easy to make my own, but it would be great to have more prepopulated chart options.
Lea
Higher Education, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Logiciel d’enquêtes et de sondages
D’abord il y’a le fait que les enquêtes et sondages sont facilement réalisable avec ce logiciel, qu’il y regroupe les principales informations et de la bonne manière et qu’il est très simple d’utilisation même pour nos étudiants.
CONSPeut être que le prix est un peu trop cher à mon goût mais pour ce qu’on en fait à notre université le prix est plutôt raisonnable pour une utilisation faite par l’ensemble des enseignants et des étudiants.
Andres
Marketing and Advertising, 10,000+ employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
Toluna review
The analytics dashboard is immediate and easy to use.
CONSThe data exports are bulky and hard to organize.
Genevieve
Publishing, 501-1,000 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Toluna Quick Surveys
We were working on understanding interest in a new product partnership and were able to work with Toluna and their panel team with great ease at a terrific costs. I would definitely recommend them for future projects.
PROSThe survey platform was incredibly easy to understand and program. The support was very helpful and timely.
CONSI'm always looking for advanced functionality and I believe it wasn't capable of a few things. It didn't stop me from using and working with what they had.
George
Consumer Goods, 10,000+ employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
I simply can't think of my research life without Toluna Quick Surveys
I am using QuickSurveys for ad hoc business questions that require quick & flexible responses. It typically takes me ~1 hours to set up a research & a few hours to get responses back, in an easy to read, charted format.
PROSUnprecedented peed & flexibility, ease of use.
CONSSome minor technicalities that the user needs to be aware of.
Reasons for switching to Toluna Start
Various other "overnight" solutions.
Jaci
Marketing and Advertising, 51-200 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
RFH x QuickSurveys Review
My overall experience with QuickSurveys was easy and fast. I had an a great support team to quickly get the data I needed for a meeting this week.
PROSI like the dashboards and pre populated charts and graphs as usable outputs.
CONSSome of the reporting cuts of the question in full.
Lisa
Retail, 10,000+ employees
Used less than 6 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed July 2019
Survey review
The dashboard is a great tool - easy to filter and see data various ways.
CONSThe survey itself is a bit clunky and dated. I would like the design to be a bit more streamlined for a better customer experience.
Drew
Hospital & Health Care, 501-1,000 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Quick Turnaround Time
Get realtime feedback from healthcare professionals
PROSEasy to use; programmed in a timely and efficient manner
CONSThere's nothing we did not like about the software
Eli
Public Relations and Communications, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2019
Used for quick turnaround survey
Easy to use, easy to view results and analyze
CONSSomewhat hard to initially determine how would look to participants.