QuickTapSurvey Software


 

QuickTapSurvey is cloud-based survey application. The solution comes with features such as an online survey-creation interface, different question types, branding options, mobile forms, survey reports and integrations with third-party tools.

The solution helps users create surveys with pre-made templates. Alternately, users can create surveys using custom colors, background images and logos. Users can also add a variety of question types to surveys as well as branching and skip logic to the questions.

Respondents can take the surveys on their computers or from mobile devices (iOS and Android). Users can also capture respondent signatures on mobile phones and tablets using touchscreens. When respondents are done taking the survey, users can receive auto-notifications and reports, which can be downloaded as PDF and SVF files. Integrations include Salesforce, Infusionsoft, MailChimp and SurveyMonkey.

Support is offered via email. Monthly and yearly pricing is available.

 

QuickTapSurvey - Enter information
 
  • QuickTapSurvey - Enter information
    Enter information
  • QuickTapSurvey - Rating scale
    Rating scale
  • QuickTapSurvey - Question types
    Question types
  • QuickTapSurvey - Mobile survey
    Mobile survey
  • QuickTapSurvey - Mobile esignature
    Mobile esignature
  • QuickTapSurvey - Multiple devices
    Multiple devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

53 Reviews of QuickTapSurvey

Showing 1-20 of 53

 

Start your review of QuickTapSurvey

Click to start
https://www.softwareadvice.com/survey/quicktapsurvey-review/

Jocelyn from SailPoint

September 2017

September 2017

Great online tool to get a semi-custom look for customer surveys

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This was built to use with iPads and has a nice clean look. Plus, we were able to conduct surveys even in places with no Internet access.

Cons

We were somewhat limited by how much we could customize the look of the surveys and the answer choices for our questions.

Source: Capterra
 

Danilo from Diageo
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2017

April 2017

Well cCnceived App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The idea is pretty nice of having the contruction of the forms online and let it to collect data offiline , to sync anytime it is connected to internet . Then I do not need to worry about network , and let the data gathering running alone all day. A really well conceived app.

Cons

Some tapping buttons are not so intuitive to a small portion of users, however, the app delivers the expected results, more efficient than common online surveys.

Source: GetApp
 

Hanna from UBM plc
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Great support team

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I was very pleasantly surprised by the quality of service: quick responses, focused attention, solution-oriented. Very responsive and helpful service. I was given a survey project with very little time to prepare or test prior to deployment; so when I needed help, it had to be immediate and the team stepped up. Now that I have more experience with QuickTapSurvey I will probably need less help and will be able to find answers on the forum/FAQ area, but their help was invaluable for the first few days.

Cons

There were some limits to the functions. E.g., a multi-response question couldn't also have an "Other:______" option. I was able to find a workaround and I understand that is a change they are planning to make.

Source: GetApp
 

Jay

March 2017

March 2017

Execellent Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I was delighted with QuickTap because it is affordable, easy to understand for set-up, provided great options, and the visitors had an easy time taking the survey.It was great that we did not need internet access for folks to take the survey at our Fitness Fair. I liked that I could edit it easily and quickly. I like the many options of ways have visitors reply. I like that as a 501c3, I can not pay when I am not using this service.

Cons

Needs more/higher exposure on Google! I don't like that I have to come up with 100 characters of negative commetns to complete this box!

Source: GetApp
 

Mario V. from Trinity University
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

10/10 for Flexibility and scalability of your app and licenses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

10/10 for Flexibility and scalability of your app and licenses. Over 20 students used it to collect surveys on iPads. Not a single problem during collection period. Retrieval of data is very easy too.

Pros

10/10 for Flexibility and scalability of your app and licenses

Cons

10/10 for Flexibility and scalability of your app and licenses

Advice to Others

10/10 for Flexibility and scalability of your app and licenses

Source: GetApp
 

Kelly from Healthy Dining
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Great Price and Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really like the simplicity of the Quicktap survey interface and the affordable price. After looking into several options for creating and disseminating an offline survey, Quicktap offered the best value by far. In addition, I have utilized the online chat feature several times and have received prompt and reliable customer service.

Cons

The only negative aspect of Quicktap that I have experienced is the somewhat difficult process of applying complex skip logic to surveys. Currently, you are required to enter specific formulas which are likely not intuitive for most users and which will not work properly if you end up removing or changing questions. So, it can be a frustrating process. One other issue I have come across is the inability to allow the selection of more than one answer choice while also including an "Other" option with text box for specifying answers.

Source: GetApp
 

Sharon from Morocco Immersion LLC

February 2017

February 2017

Great Product, Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were looking for a method to collect lead information during a recent trade show and came across QuickTap Survey during our research. It was exactly what we were looking for. I had a few questions which were answered immediately by the customer support and when we upgraded to the paid version, I immediately received a follow up email from her offering her assistance should we need anything. It was super easy to create the survey and we got great feedback from our booth visitors. One said, "Whoever did this survey for you deserves a bonus!"

Pros

-Easy to design a survey
-Great customer service
-Users love the big Red and Green buttons for "Yes/No" questions
-Easy to export data
-We only needed it for one event, so we were able to upgrade for on month and then downgrade back to the free account.

Cons

Would have liked to have added branding to the survey (that was an option in the premium paid option, but since that was the only feature that we wanted/needed, it did not seem worth the additional expense).

Advice to Others

I highly recommend it!

Source: GetApp
 


December 2016

December 2016

Love this product!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

If you need to do online surveys this is a great product to use. It's very easy to use with a LOT of options. The reporting on completed surveys is also excellent.

Pros

Easy to use
A lot of options
Great reporting

Cons

None that I could see.

Advice to Others

Give the demo a try. I think you'll be convinced.

Source: GetApp
 

Shane from The Fresh Information Company
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Good offline survey tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've been using QuickTap Survey to administer short surveys at events. It provides a good offline survey solution that we've found to be very stable and easy to use.

Pros

Good customer support, easy to use

Cons

The available survey logic is fairly basic, but will hopefully expand as the product develops

Advice to Others

QuickTap Survey is a good solution if you want to run offline surveys on an iPad.

Source: GetApp
 

Gerald from National Leadership Institute, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Perfect Match

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

"Ease of use, value, and my conviction about NPS"

The Customer support is outstanding!! I had many questions as I initiated the use of the product and was delighted with the timely and efficient response to my inquiries.

Source: GetApp
 

Sylvie from Banque de développement du Canada - BDC
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2016

September 2016

Great app!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We used QuickTapSurvey in a voting kiosk fashion and it really worked well - we had over 550 employees voting and not one glitch - The app is great! very intuitive and user friendly - cool interface and question design -

Source: GetApp
 

Kim

August 2016

August 2016

Great App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It was easy to use with a clean look and process for the visitors. I loved not having to create an Excel spreadsheet from scratch with hours of data entry. I also appreciated the feature to randomly draw our contest winner. We will use QuickTapSurvey at our next conference set up!

Pros

The support team was quick to reply when I had questions.
Random selection for contest winners.
Easy to use

Cons

The look wasn't the same on the iPhone as the iPad, recommend the iPad.

Advice to Others

As a non-profit we appreciated the discount to help with budget. We will use this product again with our next conference.

Source: GetApp
 


August 2016

August 2016

One of the best Apps!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I needed to get a survey up and running quickly and I was able to build a quality survey myself in minutes. This is a great product and I will be using it again.

Source: GetApp
 

Jack from Wrestlers In Business
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

"Easy to create survey, single use pricing, iPad support"

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Needed lead capture for a one-off event. I liked the survey creation tool, the month-to-month pricing which can be downgraded to "free" at any time and iPad support. Also, results are easily exported.

Cons

Results retrieval should be more prominent.

Source: GetApp
 

Genevieve from PeproTech
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2016

July 2016

Great App

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I've been using this app at trade shows and vendor show to qualify leads and in return have been giving out SWAG or doing a raffle for SWAG. It's been a really great tool! It helps me to easily rank leads from a show as far as importance based on their answers to my questions and gives me good targeted information as to how best to follow up. The app is easy-to-use, customer support has been fantastic, and the price is great! I highly recommend this app!!

Pros

cost
ease of use
look of the app
customer support

Cons

wish I could edit the app mid-use otherwise, nothing!

Advice to Others

they have a free trial you can use before committing!

Source: GetApp
 

Patty from iP2Biz LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2016

June 2016

Best survey app for tablets

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We used QuickTapSurvey to offer a souvenir photo in exchange for an email address and answers to two survey questions. It was very easy to create the survey. We swapped out devices multiple times - including (surprise to me) the morning of the trade show. I was able to quickly adjust my survey to work better on the new device, and QTS support immediately helped me change my license to that device. No time lost.

Pros

You can buy any month whenever you need it. This is not an annual plan split into monthly payments. It's truly a month by month on/off approach.

Support is fantastic.

Interface is incredibly easy to use.

Cons

I wanted to brand the photos I took with our logo and event logo, but that wasn't possible through the Quick Tap Survey. You can do a photo question, which will be emailed automatically, but you can't add a logo to those photos before they are automatically emailed. That has to be done manually.

Source: GetApp
 

Allister

June 2016

June 2016

"Great easy to use platform which looks very professional on iPads."

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Easy to create professional looking ipad surveys that looks custom built. Great for functions and trade shows. You can also customise background images to make it branded solution.

Source: GetApp
 

Jim from Transit Insight
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

Great Survey App - on or off-line

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is a solid little survey app that was used for a professional business application. Their customer service is very responsive and is one of my best customer relation experiences to-date. The website survey builder is intuitive and easy to use. The tablet app works whether connected to the internet or not (a big bonus), and it worked well on an 8" android tablet. Would definitely recommend giving them a try.

Pros

- Ease of building surveys
- Very response customer service
- Solid app

Cons

- A few questions types I would like to have added (such as the option to log a time). The app automatically records when the survey begins but in my case it would also be good to have the use input a time.
- Some questions (depending on the circumstances) such as "date" may require user input instead of just defaulting to the current date and allowing the user to "accept" that input
- Not the cheapest app, but the ability to turn services on/off by month helps

Advice to Others

Overall, a very good app. Highly recommend.

Source: Capterra
 

Brett from Mobile Golf Events
Number of employees: 1 employee Employees number: 1 employee

June 2016

June 2016

Great App! Simple to Use!

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

This app is really easy to use! The set up was simple as was the interface for people to use. We ran a contest for our Mobile Golf Events business and it worked out great! Plus the low cost per month is awesome!

Source: GetApp
 

Lyn from TigerSwan
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2016

June 2016

Makes efficient use of survey design and time

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Our company uses Quick Tap mainly to obtain thousands of data sets over a hundred different surveys in Afghanistan and U.S. We teach the Afghans how to use this technology, and see this as an efficient way to analyze data on behalf of the government. Its various forms of downloads make it easy to view data specific for the client's purpose. The data is uploaded immediately upon conclusion of the survey.

Pros

Customer Service is amazing, it seems like the people who work there care about your experience and any of your issues. The immediacy of analysis or visualization is wonderful. The questions are intuitive and I use so much of their Basic Skip Logic and Complex Skip Logic. It's a lot of fun and makes me think about the order of the questions, and how I can keep it close ended. Love the personal support of the team. They are amazing!

Cons

Would like to have more integration capabilities across other platforms, and in my case, it would be Tableau as that is what our client requires us to use. Would like a more concise "how to" guide instead of different web pages for each of the features. Would like to see white papers on how to get the most of survey data depending on what it is used for.

Source: GetApp
 
 
Write a Review