QuickTapSurvey software


60 reviews(4.5/5)
60 reviews(4.5/5)

QuickTapSurvey is cloud-based survey application. The solution comes with features such as an online survey-creation interface, different question types, branding options, mobile forms, survey reports and integrations with third-party tools.

The solution helps users create surveys with pre-made templates. Alternately, users can create surveys using custom colors, background images and logos. Users can also add a variety of question types to surveys as well as branching and skip logic to the questions.

Respondents can take the surveys on their computers or from mobile devices (iOS and Android). Users can also capture respondent signatures on mobile phones and tablets using touchscreens. When respondents are done taking the survey, users can receive auto-notifications and reports, which can be downloaded as PDF and SVF files. Integrations include Salesforce, Infusionsoft and MailChimp.

Support is offered via email. Monthly and yearly pricing is available.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

60 Reviews of QuickTapSurvey

Showing 1 - 20 of 60

Start your review of QuickTapSurvey

Click to start
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    August 2018

    Great Survey Instrument

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    We used this survey software in a museum setting and it was incredibly easy to update questions and create new surveys. The interface was also intuitive and easy for visitors to use.

    Cons

    I do wish it was easier to change the background style.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Brian from Yakima Products

    Number of employees: 201-500 employees

    July 2018

    QuickTapSurvey has increased our in person email signups by 50%.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    QuickTapSurvey allowed us to ditch paper surveys and use our iPads reliably to collect data from events.

    Pros

    - Runs reliably in Survey Mode, rarely needs to be re set during the day at events. "Set it and forget it"
    - Easy to create forms and duplicate existing forms on the fly.
    - With proper question type setup, Surveys are easy to complete for participants.
    - Collecting responses is fast and easy.
    - MailChimp integration.
    - Exporting data is intuitive.
    - Syncing data is fast and easy.

    Cons

    - Additional licenses are quite costly.
    - Surveys need to be unarchived to access past data.
    - The Green Arrow to advance to the next question could be larger and more obvious for less tech-savvy folks.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Amanda from Palmetto Women's Center

    June 2018

    I use this program for our office surveys. it is a great program and easy to acces my responses. lik

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like how it will pull your responses and put them into an excel file to easily use and present to everyone.

    Cons

    I would like to see a better variety of backgrounds and ability to use you logo even for the basis package

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Katie from LOGiQ3

    May 2018

    Poor user experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    it's a quick interface to customize surveys and the interface is clean. There is a free trial option.

    Cons

    Our drop off rate was high. Clients could not enter email address information easily so it does not work well as a lead generation tool.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Gregorio from SIMNSA

    Specialty: Health Care / Medical

    Number of employees: 201-500 employees

    April 2018

    A very useful tool for data collection and decision making.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    In general it is a great work tool that allows you to conduct surveys quickly and easily, the best thing of all is that is cloud based, so you do not need a server or a special program to do it.

    Pros

    It is easy to use and works on multiple platforms which allows this tool to reach more consumers, it is easy to use and you get information according to the time of use.

    Cons

    There are other hidden costs that you need to be able to achieve the success of this application, you can support yourself in google adwords or some other tool in the market to be able to reach more people.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jacqui from Clarity CIC

    Number of employees: 2-10 employees

    March 2018

    A useful product which helps gather clients views on services - attractive, simple and works

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are always looking for good value innovative technology which can be used with charities and non-profits to collect data - the charity we were working with went on to purchase the product and seems pretty happy with it.

    Pros

    Easy to set up and with some nice graphics. We tried it out with an arts charity in South West UK to gather evidence about the difference their services make. The charity needed something that could work offline on a tablet and would suit a variety of clients, gather statistics and provide reports.

    Cons

    would be great if Quick Tap publicised their rates for Non-profits

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jocelyn from SailPoint

    September 2017

    Great online tool to get a semi-custom look for customer surveys

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This was built to use with iPads and has a nice clean look. Plus, we were able to conduct surveys even in places with no Internet access.

    Cons

    We were somewhat limited by how much we could customize the look of the surveys and the answer choices for our questions.

    This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.
    Review Source: Capterra
  • Danilo from Diageo

    Number of employees: 10,000+ employees

    April 2017

    Well cCnceived App

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The idea is pretty nice of having the contruction of the forms online and let it to collect data offiline , to sync anytime it is connected to internet . Then I do not need to worry about network , and let the data gathering running alone all day. A really well conceived app.

    Cons

    Some tapping buttons are not so intuitive to a small portion of users, however, the app delivers the expected results, more efficient than common online surveys.

    Review Source: GetApp
  • Hanna from UBM plc

    Number of employees: 1,001-5,000 employees

    March 2017

    Great support team

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I was very pleasantly surprised by the quality of service: quick responses, focused attention, solution-oriented. Very responsive and helpful service. I was given a survey project with very little time to prepare or test prior to deployment; so when I needed help, it had to be immediate and the team stepped up. Now that I have more experience with QuickTapSurvey I will probably need less help and will be able to find answers on the forum/FAQ area, but their help was invaluable for the first few days.

    Cons

    There were some limits to the functions. E.g., a multi-response question couldn't also have an "Other:______" option. I was able to find a workaround and I understand that is a change they are planning to make.

    Review Source: GetApp
  • March 2017

    Execellent Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I was delighted with QuickTap because it is affordable, easy to understand for set-up, provided great options, and the visitors had an easy time taking the survey.It was great that we did not need internet access for folks to take the survey at our Fitness Fair. I liked that I could edit it easily and quickly. I like the many options of ways have visitors reply. I like that as a 501c3, I can not pay when I am not using this service.

    Cons

    Needs more/higher exposure on Google! I don't like that I have to come up with 100 characters of negative commetns to complete this box!

    Review Source: GetApp
  • Mario V. from Trinity University

    Number of employees: 1,001-5,000 employees

    March 2017

    10/10 for Flexibility and scalability of your app and licenses

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    10/10 for Flexibility and scalability of your app and licenses. Over 20 students used it to collect surveys on iPads. Not a single problem during collection period. Retrieval of data is very easy too.

    Pros

    10/10 for Flexibility and scalability of your app and licenses

    Cons

    10/10 for Flexibility and scalability of your app and licenses

    Review Source: GetApp
  • Kelly from Healthy Dining

    Number of employees: 11-50 employees

    March 2017

    Great Price and Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I really like the simplicity of the Quicktap survey interface and the affordable price. After looking into several options for creating and disseminating an offline survey, Quicktap offered the best value by far. In addition, I have utilized the online chat feature several times and have received prompt and reliable customer service.

    Cons

    The only negative aspect of Quicktap that I have experienced is the somewhat difficult process of applying complex skip logic to surveys. Currently, you are required to enter specific formulas which are likely not intuitive for most users and which will not work properly if you end up removing or changing questions. So, it can be a frustrating process. One other issue I have come across is the inability to allow the selection of more than one answer choice while also including an "Other" option with text box for specifying answers.

    Review Source: GetApp
  • Sharon from Morocco Immersion LLC

    February 2017

    Great Product, Great Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were looking for a method to collect lead information during a recent trade show and came across QuickTap Survey during our research. It was exactly what we were looking for. I had a few questions which were answered immediately by the customer support and when we upgraded to the paid version, I immediately received a follow up email from her offering her assistance should we need anything. It was super easy to create the survey and we got great feedback from our booth visitors. One said, "Whoever did this survey for you deserves a bonus!"

    Pros

    -Easy to design a survey
    -Great customer service
    -Users love the big Red and Green buttons for "Yes/No" questions
    -Easy to export data
    -We only needed it for one event, so we were able to upgrade for on month and then downgrade back to the free account.

    Cons

    Would have liked to have added branding to the survey (that was an option in the premium paid option, but since that was the only feature that we wanted/needed, it did not seem worth the additional expense).

    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    December 2016

    Love this product!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    If you need to do online surveys this is a great product to use. It's very easy to use with a LOT of options. The reporting on completed surveys is also excellent.

    Pros

    Easy to use
    A lot of options
    Great reporting

    Cons

    None that I could see.

    Review Source: GetApp
  • Shane from The Fresh Information Company

    Number of employees: 2-10 employees

    November 2016

    Good offline survey tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've been using QuickTap Survey to administer short surveys at events. It provides a good offline survey solution that we've found to be very stable and easy to use.

    Pros

    Good customer support, easy to use

    Cons

    The available survey logic is fairly basic, but will hopefully expand as the product develops

    Review Source: GetApp
  • Gerald from National Leadership Institute, Inc.

    Number of employees: 2-10 employees

    November 2016

    Perfect Match

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    "Ease of use, value, and my conviction about NPS" The Customer support is outstanding!! I had many questions as I initiated the use of the product and was delighted with the timely and efficient response to my inquiries.

    Review Source: GetApp
  • Sylvie from Banque de développement du Canada - BDC

    Number of employees: 1,001-5,000 employees

    September 2016

    Great app!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We used QuickTapSurvey in a voting kiosk fashion and it really worked well - we had over 550 employees voting and not one glitch - The app is great! very intuitive and user friendly - cool interface and question design -

    Review Source: GetApp
  • August 2016

    Great App

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It was easy to use with a clean look and process for the visitors. I loved not having to create an Excel spreadsheet from scratch with hours of data entry. I also appreciated the feature to randomly draw our contest winner. We will use QuickTapSurvey at our next conference set up!

    Pros

    The support team was quick to reply when I had questions.
    Random selection for contest winners.
    Easy to use

    Cons

    The look wasn't the same on the iPhone as the iPad, recommend the iPad.

    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2016

    One of the best Apps!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I needed to get a survey up and running quickly and I was able to build a quality survey myself in minutes. This is a great product and I will be using it again.

    Review Source: GetApp
  • Jack from Wrestlers In Business

    Number of employees: 2-10 employees

    August 2016

    "Easy to create survey, single use pricing, iPad support"

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Needed lead capture for a one-off event. I liked the survey creation tool, the month-to-month pricing which can be downgraded to "free" at any time and iPad support. Also, results are easily exported.

    Cons

    Results retrieval should be more prominent.

    Review Source: GetApp
Do you use QuickTapSurvey?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 687-6771