All SmartSurvey Reviews
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Ease-of-use
4.7
Customer Support
4.8
Value for money
4.6
Functionality
4.6
"Ease of use, competitive price, helpful customer support, ease of reporting and ability to develop surveys that are unique and tailored to our requirements."
"The customer service team have been absolutely great, responsive, helpful and more than happy to assist in any way they can."
"We used this for a rapidly implemented survey. It was excellent - easy to set up, and the analytics in the Professional option are really very good and allowed for frequent non-expert review."
"The new pricing structure is a little more confusing and my costs went up upon migration from the legacy account."
"However, if it is off, and then someone responds, and you then turn it on, the system seems to continue to log the information, although it hides."
"Sometimes it was a little difficult to find some settings."
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