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> Reviews of SmartSurvey. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SmartSurvey is a good fit for you!

Source: https://www.softwareadvice.com/survey/smartsurvey-profile/reviews

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SmartSurvey Reviews

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[Overview](https://www.softwareadvice.com/survey/smartsurvey-profile/)

Reviews

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# SmartSurvey Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(81)

4

(27)

3

(5)

2

(1)

1

(0)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.7

Value for money

4.6

Functionality

4.6

* * *

### Pros

"Feature rich, reasonable costs, the ability to pay by month rather than having to take out a 12 month subscription"

"The platform's user-friendly interface allowed for easy survey creation and distribution."

"The support is exceptional. Whenever I've had an issue or needed support the team have gone well beyond expectations."

### Cons

"Support is totally impersonal"

"Upgrading can be kind of expensive, specially compared to some other versions that have some of the same features for free."

"We did not found any least option for this app."

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SmartSurvey Reviews, Pros and Cons - 2026 Software Advice