# SMG Software Reviews, Demo & Pricing - 2026 > Review of SMG Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/survey/smg-profile --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / SMG Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # SMG 2026: Benefits, Features & Pricing Wondering if SMG is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview SMG No reviews yet Pricing Pricing available upon request ### About SMG SMG is the industry’s only enterprise-level experience management (XM) platform providing software with a service (SwaS)—uniquely combining an end-to-end platform with hands-on professional services to improve customer, employee, and brand experiences. Wondering if SMG is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. ## SMG User Interface ## Popular SMG Alternatives Main Product SMG No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [Survicate](https://www.softwareadvice.com/product/31821-Survicate/) 4.6 [(99)](https://www.softwareadvice.com/product/31821-Survicate/reviews/) Ratings Breakdown - 4.73Ease of use - 4.32Value for money - 4.77Customer support - 4.27Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [XM for Customer Experience](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/) 4.6 [(255)](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.46Value for money - 4.64Customer support - 4.55Functionality Pricing Starting at $1500.00 per year Get Price Alternative Product [InputKit](https://www.softwareadvice.com/marketing/inputkit-profile/) 4.9 [(38)](https://www.softwareadvice.com/marketing/inputkit-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.73Value for money - 5.0Customer support - 4.87Functionality Pricing Starting at CA$2000.00 per year Get Price Alternative Product [Zonka Feedback](https://www.softwareadvice.com/market-research/zonka-feedback-profile/) 4.8 [(68)](https://www.softwareadvice.com/market-research/zonka-feedback-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.86Value for money - 4.86Customer support - 4.71Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Customer Thermometer](https://www.softwareadvice.com/customer-experience/customer-thermometer-profile/) 4.9 [(18)](https://www.softwareadvice.com/customer-experience/customer-thermometer-profile/#reviews) Ratings Breakdown - 4.83Ease of use - 5.0Value for money - 4.91Customer support - 4.83Functionality Pricing Starting at $9.00 per month Get Price ## SMG Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SMG Features - Popular features found in Customer Experience Customer Segmentation Customizable Fields Customizable Templates Dashboard Data Visualization Engagement Tracking Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management - More features of SMG Access Controls/Permissions Action Management Activity Dashboard Activity Tracking Alerts/Notifications Anonymous Feedback API Benchmarking CES Survey Structure Collaboration Tools Commenting/Notes Conditional Logic CRM CSAT Survey Structure Customer Database Customer Experience Management Customer Journey Mapping Customizable Branding Customizable Forms Customizable Questions Customizable Reports Data Analysis Tools Data Import/Export Drag & Drop Email Management Email Marketing Email Reminders Employee Onboarding Feedback Management Goal Management Knowledge Management Mobile Survey Monitoring Multi-Channel Communication Multi-Channel Data Collection Multi-Channel Distribution Multi-Language Multi-Location NPS of Customers NPS Survey Structure Performance Metrics Predictive Analytics Pulse Surveys Question Branching Question Library Question Piping Randomization Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Reporting Reminders Reporting & Statistics Response Management Response Validation Review Monitoring Review Notification Search/Filter Segmentation Sentiment Analysis SEO Management Site Intercept Survey Skip Logic Social Media Integration Support Audio/Images/Video Survey Builder Surveys & Feedback Tagging Template Management Text Analysis Text Fields Third-Party Integrations Trend Analysis URL Customization Visual Analytics Website Integration Workflow Automation Workflow Management ## SMG User Reviews No Reviews Yet Be the first to review SMG ## Other Top Recommended Customer Experience Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **1** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10459) Recently recommended **0** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6977) Recently recommended **0** times [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) **4.4** (3797) Recently recommended **0** times Stuck Between Options? Our experts can help you compare SMG with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice