SoGoSurvey Software


SoGoSurvey is a cloud-based tool for creating online polls, quizzes, forms and surveys. Users can create human resources (HR) surveys, social media polls, student pre-assessment tests, event registration forms and more.  

The solution allows users to customize surveys, polls and quizzes to match brand colors, fonts and logos. Surveys can also include different survey question types, branching and skip logic and timed quizzes using a drag-and-drop interface. Users can embed videos, images and other media in quizzes and surveys.

Surveys can be embedded on websites, shared on social media and sent to respondents via SMS or email. Respondents can also use mobile devices to take the survey or quiz.   

The solution also offers reporting, which includes statistical data, visual charts and pivot tables. Reports can be used to analyze responses and can also be exported as Excel, Word, CSV and other files.   

Question types
Question types

Question types

Survey data charts

Survey data charts

Customer satisfaction survey

Customer satisfaction survey

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)



454 Reviews of SoGoSurvey

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 454 reviews

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Marco from Spotlime

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Simplified surveys for a good price

Pros

It is very easy to set up a survey; moreover, the product can be tested with the free trial version

Cons

I haven't find yet relevant flaws with the product

Review Source: Capterra

Melanie from Corpus Christi School

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Makes creating surveys for my students and staff a breeze

It makes collecting and collating data from staff and students so simple and effective

Pros

It's easy to use, surveys are simple to create

Cons

Getting the staff involved rather than just sticking with a free survey tool

Review Source: Capterra

Thiyagarajan from Nanyang Business School, NTU

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

SoGosurvey

excellent

Pros

inbuilt features like radio buttons, rating scale options and dates template

Cons

there are no cons found by me as of now

Review Source: Capterra

Response: SoGoSurvey, SoGoSurvey

November 2018

Thanks for the review, Thiyagarajan! Happy surveying!

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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

Good value for money

Pros

I found useful that SoGoSurveys presents questions you can use to develop better surveys. It also offers a free version of the product

Cons

The process to replicate surveys multiple times is not very intuitive

Review Source: Capterra

Response: SoGoSurvey, SoGoSurvey

November 2018

Thank you for your review! We are very proud of our 24+ question types that optimize the way our users are able to obtain information. We want to make sure you¿re taking advantage of our quick and easy survey replication process. When you click `Create Survey¿, you¿ll see the option to `Copy an Existing Survey¿. From there, choose your survey and click on `Continue¿ to create the copy. Please feel free to reach out (support1@sogosurvey.com) if you have any additional questions.

Colleen from Free Sense News

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

It works great for making surveys

I liked SOGoSurvey, it has a lot of good features.But I didn't like that you can't edit a survey.

Pros

The interface for this is very easy to use. Alos it helps me make very professional looking surveys. I also like that it keeps track of the number of my survey invitations I sent out. That's very useful. I also like its thank you notes, and handy survey calendar.

Cons

I found the free features in the free basic package were limited. Also you couldn't edit a survey if you forgot a question, you had to make a completely new one. You also cant publish via its own app.

Review Source: Capterra

Response: SoGoSurvey, SoGoSurvey

November 2018

Colleen, We greatly appreciate your candid feedback! First, we¿re glad you have taken advantage of our Instant Thanks feature and utilized the Survey Calendar to organize your surveys. We agree that our interface is easy to use. :) To ensure accurate reporting, structural changes can¿t be made once the survey is live. However, surveys should be editable until they¿re published. If you¿ve had any issues making changes, please email us at support1@sogosurvey.com. We pride ourselves on including more features in our Basic (free) package than most of the competition. However, we are always open to considering features that should be adjusted. Please send us your recommendations! Thank you again, Colleen.

Agatha from SJR

Number of employees:  51-200 employees

Ease-of-use

Functionality

November 2018

Try it out

I like SoGoSurvey a lot. It's a great way to gather and compile data. However, it is similar to other survey tools I have used.

Pros

Modern and easy to use. Surveys look professional The drag and drop feature for creating questions is great.

Cons

So far I don't see any problems with SoGoSurvey.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Good but needs improvement

Brief experience

Pros

Easy of use and can do the job... for the right task

Cons

Limited functionality in some areas because of this did not work for us.

Review Source: Capterra

Response: SoGoSurvey, SoGoSurvey

November 2018

Thank you for your review! We are constantly improving our platform and feedback from customers like you is particularly helpful. Would you please let us know which functionality seemed to be limited? Our support team (support1@sogosurvey.com) can often help users find new ways to accomplish their goals. Thank you!

Jim from Westcliff University

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

SoGo Is So Easy

I have been using it for my doctoral research project. I have used other tools from other companies, and those are not nearly as well designed and adaptable as SoGo!!

Pros

Quick to establish and track a survey, easy to move items around, great value for the price, and very helpful staff ready and able to assist you.

Cons

Not much, minor if any, the pros definitely outweigh any potential con. If this sounds vague it is because I really have not encountered anything significant, and any problem was generally the result of something I did rather than the program.

Review Source: Capterra

Response: SoGoSurvey, SoGoSurvey

November 2018

Jim, we¿re so glad you found SoGoSurvey for your doctoral research! We wish you the best of luck and thank you for your kind review.

Elle from Chicago Public Media

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great for Surveys

Pros

Great tool to create surveys for clients and office co-workers. They look super professional!

Cons

Using the 7-day trial. Not sure if I need to pay a premium for this. Other survey companies a free.

Review Source: Capterra

Response: SoGoSurvey, SoGoSurvey

November 2018

Elle, Thank you for the review and for your appreciation of our professional surveys! Whether you designed your own or used one of our pre-designed surveys, we¿re glad that you have found them to be so beneficial for your clients and co-workers. We think you¿ll be happy continuing on with your package after your trial and we are always happy to discuss any questions you may have (email support1@sogosurvey.com). Note that we do also offer a basic-level package free, which is likely comparable to (if not better than, if we do say so ourselves!) our competition¿s free packages that you referenced. Thank you again for taking the time to write!

Daniël from eeep

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Amazing software

Perfect!

Pros

I tested all the competitors. We had quite some demands. None of the programs could deliver them. SoGo can. It's such a versatile tool, providing endless possibilities to customize and tailor your quizzes. And: experts are 24/7 availble on chat to assist. Perfect!

Cons

None: It offered just everything we needed.

Review Source: Capterra

Sumeet from Axonator Inc.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Powerful Survey Platform

Overall best UI and easy to use application use basic and have a look you will love it

Pros

Best UI and interface and best data collection buildin options with the free basic option

Cons

It's not helping in the data analysis that much as required

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Functionality

October 2018

SoGoSurvey for Doctoral Dissertation Research

Just came across an excellent online survey platform that I am look to use as I gather data for my doctoral dissertation research. It is SoGoSurvey.com. Worth taking a look. Easy to use. Took me minutes to put together my initial research questionnaire. I’m really looking forward to exploring the reporting tools on this survey platform and seeing what else I can do as I start collecting and putting together my research. Take a look if you are also looking to gather data for your research or use to assess training in your organization. SoGoSurvey

Pros

It is easy to use and intuitive when creating surveys.

Cons

There was nothing that I disliked about the platform.

Review Source: Capterra

Mostafa Mohammad from Muslim Marriage Services

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

SoGoSurvey Market Research Survey

To tackle the Muslim Marriage Crisis and compile data on people's opinions.

Pros

What an iMaculate interface. Certainly easier than other survey services that I have used. I love the question types. Plus, non-profits benefit with a free Plus Plan!

Cons

Data import and auto save should be standard features. I'm also using another very well known survey platform which provided my service with a free Corporate Plan. Non-profits would be better served with a free Pro Plan licence.

Review Source: Capterra

Athena from Curtin University Malaysia

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Postgraduate's lifesaver

As a researcher, i always found that data collection as well as analysis was always the most tedious thing in research, and i have always dreaded the process. However, it all turned around when i came across SogoSurvey. I actually get excited to further explore Sogosurvey. I read the reviews, and have heard good comments from fellow friends in the research field. Everyone recommends it! Though i have only tried the free basic package only, it was good enough to get me hooked on the ease of the whole thing and ultimately willing to get the plus or pro package. I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms. I am extremely relieved that i came across Sogosurvey, after trying other survey platforms, i definitely choose Sogosurvey in a heartbeat!

Pros

I really liked that everything could be found in that page alone, rather than having to navigate from pages to pages like other survey tool that i have tried. The level of customization and user friendliness is astounding. I absolutely love that everything could only be a click away. I believe that it saves a lot of time, as it does not take long to watch the video tutorials and wait forever for the customer technical support to reply. I could get my questionnaires done and sent out in a day if i wanted to! I absolutely love the customer technical support. they take literally seconds to reply and provide you with helpful and precise instructions and solutions. The data exports and reports are great too, one need not worry about exporting reports and questionnaires, the formats and what not as they are easily done only a click away in a wide variety of export formats, which does not pose as a problem at all!

Cons

I've only tried the free basic package and i found that the free features given were a little too limited.

Review Source: Capterra

Becky from Brownwood Public Library

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Powerful survey at a good price

Pros

I've only just started using it, but it is very intuitive and catches on pretty quickly. Also good value.

Cons

Not much so far. There were a few things I couldn't figure out how to change and I wasn't sure if it was not included in the plan or a glitch. (Like for some reason I couldn't bold the text.)

Review Source: Capterra

Ashlee from FSU

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Functionality

September 2018

It works for me

Pros

It is easy to generate a survey for my study and I find it helpful

Cons

If it can help a little bit in the data analysis process it will be better

Review Source: Capterra

Gregory from Freedom Worship Center E.V.

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Excellent Survey Tool

Pros

SoGoSurvey is a very modern and simple to use survey tool. What I like best is the drag and drop feature for creating questions. It also like the look of the surveys once they are completed.

Cons

I have used other survey tools and they are pretty much the same. I haven't found anything that I don't like about it thus far.

Review Source: Capterra

Abraham from Rishavena Home Health Care

Industry:  Health Care / Medical

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

One Stop Survey/Poll Tool

Pros

SoGoSurvey was the single most user-friendly and effective survey tool I have ever used. Our company only utilized the software for Surveys and Polls so I cannot comment on the Quiz and Assessment functions except to say that if they are anything like the other tools then they are top of the line. The software can integrate with your official business social media accounts for formatted, easy to copy-paste posts to reach a wider audience. The survey creation features allow you to ask any type of question you want with any type of answer format, and that is something we definitely appreciate.

Cons

I honestly cannot recall any cons to this software. It is perfectly crafted and offers exactly what you may be looking for in a Survey/Poll/Quiz software. 10 out of 10.

Review Source

Dena from Junior Achievement of Eastern North Carolina

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

September 2018

Great Survey Tool

SOGO survey provides the tools we need for volunteer and educator registrations. Perfect for our needs.

Pros

Software allows us to get real time info from our teachers and volunteers.

Cons

There weren't any cons with the SOGO Survey software.

Review Source: Capterra

Jennifer from Lincoln County Health Department

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

September 2018

SoGo Survey review - non-profit account

We have been able to use the SoGoSurvey platform for a number of survey and analytics needs, both within our agency and within the community.

Pros

Easy to write and deploy surveys using this software, with a variety of structures and features. Really appreciate that they work with non-profit agencies on low-cost options for using the software.

Cons

While the reports are great, they could be a little more intuitive, and it would be nice if there were more graphical interface options for data analysis.

Review Source: Capterra

Displaying 1 - 20 of 454 reviews