SoGoSurvey software


435 reviews(5.0/5)
435 reviews(5.0/5)

SoGoSurvey is a cloud-based tool for creating online polls, quizzes, forms and surveys. Users can create human resources (HR) surveys, social media polls, student pre-assessment tests, event registration forms and more.  

The solution allows users to customize surveys, polls and quizzes to match brand colors, fonts and logos. Surveys can also include different survey question types, branching and skip logic and timed quizzes using a drag-and-drop interface. Users can embed videos, images and other media in quizzes and surveys.

Surveys can be embedded on websites, shared on social media and sent to respondents via SMS or email. Respondents can also use mobile devices to take the survey or quiz.   

The solution also offers reporting, which includes statistical data, visual charts and pivot tables. Reports can be used to analyze responses and can also be exported as Excel, Word, CSV and other files.   

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

435 Reviews of SoGoSurvey

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  • Jennifer from Lincoln County Health Department

    Number of employees: 11-50 employees

    September 2018

    SoGo Survey review - non-profit account

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    We have been able to use the SoGoSurvey platform for a number of survey and analytics needs, both within our agency and within the community.

    Pros

    Easy to write and deploy surveys using this software, with a variety of structures and features. Really appreciate that they work with non-profit agencies on low-cost options for using the software.

    Cons

    While the reports are great, they could be a little more intuitive, and it would be nice if there were more graphical interface options for data analysis.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Caryn from R'Club Child Care, Inc.

    Number of employees: 201-500 employees

    September 2018

    We love SoGo Survey

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We keep track and analyze pre and post survey results for our programs. It helps us easily see where we may need to improve our programming.

    Pros

    The software is easy to use and very versatile.

    Cons

    I cannot think of anything I don't like.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ludo from UGent

    Number of employees: 10,000+ employees

    September 2018

    Magnificent tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I used SoGoSurvey in my research on development growth and personal training

    Pros

    The SoGoSurvey tool is easy to use
    All questionnaire features are present
    Highly efficient tool

    Cons

    Perhaps some coding would be useful so some features could be enhanced

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Neal from James Madison University

    Number of employees: 201-500 employees

    September 2018

    Great Survey Tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    What this software really has to offer is incredible. You can ask any amount of questions in any format you can think of honestly. The best part is you can download and organize the data you gather throughout the survey process. Did I mention that it was instant!

    Cons

    Due to the immense variety of features I was a tad conflicted when creating my first survey. Honestly it's really easy to use they really guide you on how to use it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • BRIAN from EOS-USA

    Number of employees: 51-200 employees

    September 2018

    SoGoSurvey

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It was easy to use and navigate. Can master fairly quickly

    Cons

    It had the opportunity to be better than competitors but i feel it came up short. Middle of the pack

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Deirdre from UofT

    Number of employees: 1 employee

    September 2018

    New Possibilities

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I am using it for a thesis survey, and need place that is easy to use and secure.

    Pros

    What I like is it follows the new 'drag and drop' method for content creation. Navigation bar on the side shows all the question type options. You drag desired type to the right side and fill in your custom question. You can also add page breaks, comment sections and see what is all looks like in a preview mode (that shows you how it will look on multiple platforms).

    Cons

    Many features require an upgrade, but basic free plan is good start.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Deborah from Little Flower Consignments

    Number of employees: 11-50 employees

    September 2018

    SoGoSurvey review from non-profit organization

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    We use SoGoSurvey once a year to survey our shopper experience. We love how easy it is to set up and customize surveys. And the reporting tools give us exactly what we need!

    Cons

    Nothing! The tool is very easy to use.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Chris from Sports

    Number of employees: 11-50 employees

    September 2018

    Excellent survey platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SoGo has been fantastic in getting feedback from our customers and allowing us to build up our mailing list

    Pros

    Ease of use, quick to setup and good reporting

    Cons

    Occasionally slightly non-intuitive to get graphics displayed correctly on a survey

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    A good survey tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    SoGoSurvey matched our needs pretty well in terms of collecting data for product improvements. We particularly appreciated the structured offered for analytics

    Cons

    There could be some improvements in building flows of questions when they include the possibility to skip questions given a certain previous action of the user - we found sometimes difficult to organize such flow

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Elle from Chicago Public Media

    Number of employees: 51-200 employees

    August 2018

    Free Trial

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and a great way to get feedback from our members and clients.

    Cons

    Video tutorials are super nice to have however they could articulate how to use the different features much better.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Charmant from Hankyong National University

    Number of employees: 1 employee

    August 2018

    Counterfeit Luxury Goods

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Excellent

    Pros

    Staffs can help a person in case things do not work as expected. Thanks!

    Cons

    losing your data when you are not able to continue using sogosurvey in a certian period of timew.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kerry from Abby's Army

    Number of employees: 2-10 employees

    August 2018

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It was very easy to use. It had a lot of great features in the free version, but I'm interested in upgrading for some of the more advanced features. I liked that we could list the survey answers with a carriage return in between them and it would automatically make them separate answer options.

    Cons

    I just started using it, but I haven't found anything that I didn't like yet.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Cris from The Leader Campus

    Number of employees: 501-1,000 employees

    August 2018

    A very good option

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    So far, I like it quite a bit and recommend it to my students and colleagues.

    Pros

    How easy it is to customize the reports (a good way to increase response rates)

    Cons

    The fact that I can't customize the reports enough (I'd like to see the ability to customize the reports per response range per category, for example, "your extraversion score is in the 50th percentile).

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Excellent survey tool, flexible and powerful features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were surveying our membership on a policy change. SoGoSurvey allowed us to capture the range of opinions on the issue.

    Pros

    SoGoSurvey has flexible and powerful features.

    Cons

    The platform user interface is not always the most intuitive.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ludo from Freelance

    Number of employees: 1 employee

    August 2018

    Used as a BA student

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good. I was hoping not to have to spend too much of my own money for a graduation thesis. They were a good affordable option, even if I wanted to avoid the situation of having to buy a subscription altogether.

    Pros

    The design process for the survey. It was easy to make and intuitive.

    Cons

    The payment methods and I suppose the data downloading process. The process was sort of slow and have me an Excel 97 file when I did not ask for that. It is fine otherwise, but I don't understand the slowness and bluster for an Excel file.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    July 2018

    Easy to use survey tool with

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Easy to learn, provides all the functions we need

    Cons

    So far I have found nothing. Everything is working as expected and the functionality is enough to fulfill all that we need.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Edwina from Gordon's Bay Residents Association SRA

    Number of employees: 1,001-5,000 employees

    July 2018

    SoGo Survey Tool - should be renamed SoEasyGo Tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    The benefits for us were great as it gave us the opinions of the residents that we required to take our Business Plan to the next level - it served all our needs.

    Pros

    The flexibility of the tool, it was easy to streamline it to our needs, the options were there that made it so easy and applicable to suit our reqirements

    Cons

    Nothing - I liked everything, from the ease of use, setting up of the survey did not take long, importing of data was quick and easy and then posting the survey - getting instant results on how many were sent, how many returned, how many read etc., everyday a full picture was on hand, which also made it easy to send out again to those who had not read the mail, and to follow up - really an easy tool that gave all the results one wanted.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Heidi from University

    Number of employees: 201-500 employees

    July 2018

    Served its purpose

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The predesigned surveys was convenient to use

    Cons

    It really wasn't that easy of a platform to navigate. Some features seemed hidden.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Blake from Andrew County Ambulance District

    Number of employees: 11-50 employees

    July 2018

    I would call it SOSO Survey

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It does what is says it does. It's ok on user interface. Seems to be a lot of needless clicks. Takes 5 or 6 clicks to review a simple entry. But that just how it is set up.

    Cons

    Email results is too high on the bracket for expense. This is a common feature on lesser tiers of other software. I didn't realize this when I signed up, and it will be the reason I leave SOGOSurvey.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: SoGoSurvey, SoGoSurvey

    July 2018

    Hello Blake, I just left you a voicemail. I am following up on your review on Capterra. Thank you for providing the feedbak. I am sorry that your experience is not as pleasant as we want it to be. We strive everyday to make our system better and easier and we do that by listening to users like you. I would love to setup a time to connect with you and learn more about your experience. Many a times, SoGoSurvey has shortcuts for routine tasks and I am hoping that we may be able to identify few that you can use to make your survey process faster. Thank you again for your feedback and we look forward to speaking with you.

  • Evan from Playground

    Number of employees: 2-10 employees

    July 2018

    Good experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Has a lot of features so you can pretty much do anything you want with it

    Cons

    I ran into some bugs at the beginning that caused some frustration

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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