SoGoSurvey Software


 

SoGoSurvey is a cloud-based tool for creating online polls, quizzes, forms and surveys. Users can create human resources (HR) surveys, social media polls, student pre-assessment tests, event registration forms and more.  

The solution allows users to customize surveys, polls and quizzes to match brand colors, fonts and logos. Surveys can also include different survey question types, branching and skip logic and timed quizzes using a drag-and-drop interface. Users can embed videos, images and other media in quizzes and surveys.

Surveys can be embedded on websites, shared on social media and sent to respondents via SMS or email. Respondents can also use mobile devices to take the survey or quiz.   

The solution also offers reporting, which includes statistical data, visual charts and pivot tables. Reports can be used to analyze responses and can also be exported as Excel, Word, CSV and other files.   

 

SoGoSurvey - Question types
 
  • SoGoSurvey - Question types
    Question types
  • SoGoSurvey - Survey data charts
    Survey data charts
  • SoGoSurvey - Customer satisfaction survey
    Customer satisfaction survey
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

252 Reviews of SoGoSurvey

Showing 1-20 of 252

 

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October 2017

October 2017

Great solution to imbedd surveys on a website!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

The functionalities of the product and the great the offer for scholars and students. Other cost efficient solutions, like Google Forms, offer less functionalities and require survey participants to follow external links. User Experience is much better with embedded surveys.

Cons

Activating a student account could be smoother. In order to activate a student account one has to pass through an e-mail based process instead of using web formulars which would make the experience much smoother.

Source: Capterra
 

Jacquelin from Knine Rescue Inc.

October 2017

October 2017

Using this software to create a more user-friendly experience for potential adopters

Ease-of-use

Functionality

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Pros

We really appreciate accomodating non-profits like us. Previously applicants had to download our PDF adoption application, fill it out, and scan it back in. We suspect we lost a lot of potential adopters because this was not user friendly. Hoping this software will make it super easy to fill out and submit on any device, eliminating, downloading, scanning and emailing altogether.

Cons

We haven't used it enough yet to say. Since we haven't tested it yet with the public we still aren't sure how we'll be notified of submissions, etc. I'm also a little worried now with the warning that "Your account may get blocked if our system does not find the link back on your website during automatic review of the same. Once this happens, we may not be able to upgrade you again." that we'll put in a lot of work and then it will stop working suddenly.

Source: Capterra
 

Felipe from Vrije Universiteit Brussel

October 2017

October 2017

Ideal for behavioural studies!

Ease-of-use

Functionality

Product Quality

Customer Support

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Support

Free account for student, and outstanding customer support.
Always quick answering and suggestions.

Pros

I have being using SoGosurvey for about two years now. During these years I have developed dozens of different questionnaires, within different levels of complexity. I use them mainly for my phd research, where I develop different types of behavioural tests. I must say that I am still quite happy with the service. I've seen that the SogoSurvey platform has evolved quite a lot within the last couple years, so it is definitively a service that keeps a constant upgrade policy. Hence, the resources to implement efficient surveys are always getting better and better. The graphics interface has also improved quite a lot. Customer's service is fast and 24/7. I am based in Europe, and always get quick answers when I have a specific inquiries, which is simply fabulous! The sogosurvey servers are quite stable. I have worked with other systems (such as Qualtrics), which usually rely on the university's servers, and therefore are significantly less stable. Finally, I can tell you that I will keep on using such services for a longer period time. I am very grateful of having found SoGoSurvey. The other ones available in the market won't go as smooth as this one. Of course, it is also important to mention that Sogosurvey offers special price ranges for students (like, free subscription...!), which is very convenient for researchers that are starting their careers. Cheers!

Cons

Still some features to include, such as randomisation of pages.
Overall, I find that the interface could be improved, but in general it is quite easy to handle.

Source: Capterra
 

Scott from University of Phoenix
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2017

October 2017

Great site. Used for my dissertation data collection.

Ease-of-use

Functionality

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Dissertation Data Collected!!

Pros

Very easy to use. Customer service very good - received an email after signing up with an invitation from a rep to walk through everything with me. MUCH better than just a FAQ page that many sites seem content with using.

Cons

When creating a survey, it would be nice if you could rollover the icons in the left palette and an example image popped up for what any given icon selection would look like when dropped into the survey. A preview, in other words.

Source: Capterra
 

Teodora from ACCEPT Association
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

SoGo is an amazing tool, providing everything you need when conducting sociological research.

Ease-of-use

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We were able to implement our research methodologies in evaluating LGBTI equality.

Pros

Flexibility, the varied types of questions, the numerous means to promote questionnaires, the posibility to constantly come back to your data, multiple possibilities to conduct analysis and export data.

Source: Capterra
 


October 2017

October 2017

Amazing customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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A survey that does almost exactly what I want it to do. I'm looking forward to collecting data once my survey is 'live'

Pros

Does just about everything I want. The help files and chat/email support are great for a beginner - this is the first time I have prepared a survey

Cons

Seems a bit fiddly to use. That may be my own doing, because I think I have a pretty complicated survey, and I'm a beginner. I haven't used any other survey options, either

Source: Capterra
 

André from Guarda Nacional Republicana

October 2017

October 2017

I found SoGoSurvey to be the best available in the market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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It has been essential for my master's thesis in the diffusion and collection of questionnaires.

Pros

Number of surveys and responses you can have in plus plan, the number of data you can gather and import to excel and then to statistics programs like SPSS and the simplicity you can make a survey with a lot of advanced questions.

Cons

The question skip logic is only available on the Pro plan and the "Export to SPSS" is only available on the Enterprise Plan which are a bit expensive for a use for academic purposes, but which are easily circumvented.

Source: Capterra
 

Lana from Wellsite Permit To Work Association

October 2017

October 2017

Efficient, effective and user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

We have always had great experiences when using SoGo surveys.

Pros

The support team at SoGo survey are fantastic! Always a quick turn around and clear responses to any questions or queries.
The ease and ability to track survey uptake and results while live.
The ease at which data can be retrieved and the template reports enable effective interpretation of the results.

Source: Capterra
 


October 2017

October 2017

SoGoSurvey is quick, easy, and intuitive

Ease-of-use

Functionality

Product Quality

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Ease-of-use
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Pros

Easy onboarding experience. I was actually able to go from registration to survey in less than 3 minutes using one of their templates. I have never actually used a survey template before SogoSurvey, even though I have used at least 5 vendors before.

Cons

Website design is engaging for a survey product, but if you're not a fan of bright colors, the UI could take a bit to get used to.

Source: Capterra
 

Philip from Uni Witten/Herdecke

October 2017

October 2017

I used sogosurvey for my PhD Thesis and it worked out great

Ease-of-use

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I think it is a valuable tool for everyone that is trying to do an online survey no matter what Background you have.

Pros

That it is easy to start a survey, and very convincing to use the software. I have been using it extensive and I'm 100% satisfied.

Source: Capterra
 

Dave from Citizen-Powered Media
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

We've used this service to poll and engage stakeholders and do the same with the public

Ease-of-use

Functionality

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Very helpful for us in engaging our stakeholders and developing interesting content.

Pros

Survey questions and answers look great with a minimum of effort. It's pretty easy to teach yourself how to create surveys. The graphs showing results are also effortless.

Cons

Keep it simple does limit some of my options, but overall it's a worthwhile tradeoff. The reporting function is not terribly intuitive, so I really had to rely on instructions, and even with those it required a fair amount of trial and error to get what I want. I'd love to see more meaningful labels in the report area.

Source: Capterra
 

Katie from University of Waikato
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Efficient and functional

Ease-of-use

Functionality

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Customer Support

Value for Money

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To create a questionnaire with multiple pages and a range of questions to get respondents to answer.

Pros

I have just signed up and so far, I have enjoyed the range of features available. I also appreciate the flexibility in creating different pages for sections, and types of answers you can get get respondents to complete. Finally, the professional presentation of the questionnaire is great

Source: Capterra
 

Kshama from De Montfort University

October 2017

October 2017

I am PhD student, using this software over a year. It is user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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SoGoSurvey made it possible to adapt my survey questionnaire with its user friendly software. It is convenient and satisfying. I would certainly recommend this to my friends.

Pros

The software which can adapt into any survey style.
I liked many of its features, especially the support team is best. It is friendly and are robust.
The design of this software is user friendly. Multiple grid is really advantageous for my research .
Great functions for data collection, and analysis. One can easily download the results in word or excel .

Cons

Some of its advance branching is bit confusing. More tutorials will be helpful. This is not though a major issue.

Source: Capterra
 

Suweeyah from Findlay

September 2017

September 2017

I found the SoGoSurvey very easy to use. It was not complicated at all. It is very professional.

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Pros

I enjoyed the ease of use the software provides. There are multiple types of survey questions to choose from, so you can really tailor your surveys to the subject, research design, and audience.

Source: Capterra
 

Brittany from UL Lafayette

September 2017

September 2017

Easy and reliable! Exactly what I needed in a survey platform!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Pros

I liked that I was able to embed multimedia to the survey. My online experiment needs to include a video and it did the trick!

Cons

I didn't like that I couldn't add a semantic differential scale without upgrading, but honestly that's not too bad of a con bc all I have to do is upgrade and it's there :)

Source: Capterra
 

Cristina from Universidad Politécnica de Madrid_ETSI Agronómica, Alimentaria y de Biosistemas
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

I have used sogo survey for my research

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Pros

Sogo Survey is easy to use, has a nice design and it enables me to analyze the responses of the survey. This is very good for use it in researches.

Cons

It is complicated to personalize the design (particularly to decide the colour and the size of the text).

Source: Capterra
 

Cherie from ABC Northwest
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

We use SoGo Survey to do church assessments. We have found this to be simple to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The options it provides is very useful. The different ways available to format questions is wonderful. We use several different formats. The ability to create a new survey by using an old one is great. The reports are great because it allows you to set up filters and also export results to other programs.

Cons

When we edit a question, we don't see all of the wording for the question. The window is too small.

Source: Capterra
 

Ben from RiverCity Faithfest
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

We have used SoGo Survey for a number of years and it is AWESOME!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We benefit from this service greatly by being able to hear directly from our guests and attendees!

Pros

I love a lot of things about SoGo Survey, but I would say the support is the best! We offer several surveys a year during our festival season and if we ever have issues, the support team gets back to us within an hour or two. Support is top notch!

Cons

I would say that when I need to edit a survey, it is a bit cumbersome, but can always figure it out.

Source: Capterra
 

Carmela from University of Eastern Piedmont
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Intuitive and with many functions to use.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Simple, but complete

Pros

Great for building any type of survey, even complex.
Easy to use but with many features.
You can customize the logo and the privacy of users can be guaranteed by generating individual links

Cons

The functions are so many and you can lose. The professional version is not initially intuitive to use.
But all in all is fine.

Source: Capterra
 

Dena from Junior Achievement of Eastern North Carolina
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

SoGo Survey is great for collection of information across our constituent base.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support
Pros

The ease of use customizing the surveys and the ease of dowloading results to word or excel. You can manipulate the information for any purpose needed. The fact that you can delete the information after you have retrieved saves a lot of confusion.

Cons

The fact that we don't get notifications when new surveys are received. It would be very helpful if there were notifications and not have to check SoGo Survey for new answers to surveys when they are received.

Source: Capterra
 
 
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