SoGoSurvey Software


SoGoSurvey is a cloud-based tool for creating online polls, quizzes, forms and surveys. Users can create human resources (HR) surveys, social media polls, student pre-assessment tests, event registration forms and more.  

The solution allows users to customize surveys, polls and quizzes to match brand colors, fonts and logos. Surveys can also include different survey question types, branching and skip logic and timed quizzes using a drag-and-drop interface. Users can embed videos, images and other media in quizzes and surveys.

Surveys can be embedded on websites, shared on social media and sent to respondents via SMS or email. Respondents can also use mobile devices to take the survey or quiz.   

The solution also offers reporting, which includes statistical data, visual charts and pivot tables. Reports can be used to analyze responses and can also be exported as Excel, Word, CSV and other files.   



491 Reviews of SoGoSurvey

Overall rating

4.70 / 5 stars

Filters:

Showing 1 - 20 of 491 reviews

January 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

January 2019

A simple survey runner!

Pros

Offers a good and simple way to make surveys

Cons

Maybe does not have the features that Qualtrics offers

January 2019

Robert from Center for Vision & values

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Functionality

5 of 5

January 2019

User Friendly Dashboad for Creating Surveys

It was easy to use, the surveys themselves looked great, but limited with the basic tier.

Pros

It is very easy to use. Much easier than SurveyMonkey and we've been using them for a long time.

Cons

You only get 15 surveys for the lowest tiered package (the basic, free) whereas others offer unlimited surveys.

January 2019

Deborah from The McMillan Group

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

User friendly

Pros

Like with any good product there's always a learning curve but Sogo offers a few "exploration options " such as Tutorials and tips and a Video Library. There's no better way to familiarize yourself than with the tutorials. But even so, if you never watch a one, Sogo's user friendly enough to jump right into.

Cons

This really isn't a con, but the more you delve into creation, the more complex it gets. The more you'll need those tutorials. The reason this is not a con necessarily is because you can create an outstanding survey, one that will get most jobs done in the simplest form. But again, if you'd like to get creative the skies the limit on complex surveys with Sogo.

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Excellent platform and great customer service

Pros

The easy to use features and then attentiveness of the staff.

Cons

I have no complaints so far regarding this software

January 2019

jenna from Education

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

like it

Pros

i like how easy it was to use the program

Cons

would have like it to be a little cheeper

December 2018

Sunita from The Kiran Group

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

December 2018

My everyday partner!!!

Pros

Sogosurvey is an awesome software for creating question banks online and data analysis. I am an HR person and this software is really useful to me for recruitment purpose.
I can easily create different questionnaires for different openings and forward the link to candidates or provide the link with the job positing itself.
This way I easily gather the required information from the candidates i.e. experience, location, salary etc. and also the data analysis feature is lovely.
This software is really helpful in information gathering, records keeping, sorting and anlyzing data. This makes the recruitment & selection process so simpler.

Cons

This software is good overall. Only thing is that i found the navigation little not user friendly which can be improved.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Fantastic tool

Pros

The software is really easy to handle and most of it is self-explaining. For me the export options are very helpful, which you can usually only find I more expensive software.

Cons

There isn't anything I don't like. The videos are very helpful in case you don't know how to proceed.

December 2018

Surabhi from Capgemini

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

One of The Best Online Survey Tool

Pros

SoGoSurvey lets you create professional and customized surveys in no time.
It is pretty easy and intuitive once you take out time to understand the basic functions and features available.
Reporting and Analysis is easy to get and understand.
It offers free packages to students and that is why it is very popular for academic researches and forms.

Cons

More options could be provided in terms of templates and design when someone has to create a survey from scratch.
Post survey functionalities such as reminders and reporting could be improved.

December 2018

Christopher from Excel Industries, Inc.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

December 2018

Works Well for our needs

Pros

You can create very professional looking surveys and customize the interface to match what you need. Very cost friendly as well!

Cons

Some responses were lost when I tried to review the survey. I had to ask support to retrieve the answers.

December 2018

Catherine from UW Platteville

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Basic but User Friendly

Pros

It is pretty easy to use and navigate compared to others.

Cons

It is very basic and could use a few better features to make it stand out more.

December 2018

Veronica from Income Over Expense

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

And The Survey Results Say...

Pros

SoGoSurvey is a winner! This is an amazing and simple to use platform that allows you to actually have your customers open up about what they are experiencing. It is scary to think that most companies are just operating without ever taking the time to receive customer feedback. It's almost dangerous to operate a business this way. SoGoSurvey makes it simple for us to know EXACTLY what our customers think about us!

Cons

At first we had a couple extra modifications our company Owner wanted to have added on. SoGoSurvey adjusted our survey appearance as requested and we have been loving this platform ever since!

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

SoGo Review

One of the most important business problems SoGo Survey has resolved for us is the ability to get our participants point of view on specific questions related to our application deployment, code review, and getting issues resolved faster. SoGo Survey is secure which is also great to keep our questions private.

Pros

The SoGo Survey is free to use, especially the free version where you get 15 total surveys and 100 responses, with the company I work for being less that 60 employees using the free and basic version is better; I can create a short survey with questions regarding to my department's overall quality of work, ways to improve the strategy and process of our code deployment. SoGo Survey gives me the opportunity to get my participators involved in questioner, build the trust and getting to know each other. SoGo Survey UI is easy to understand how to use their web-based application, creating questions and getting responses faster.

Cons

I have only used the free basic version, so I haven't yet found any issues or dislikes with SoGo Survey, but so far its great to use.

December 2018

Meera from Zayed University

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

upgrade

good

Pros

the number of question styles
thems
organizing

Cons

it's hard to do a long steps everytime to find the data

December 2018

TARIT from Zarca Interactive

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Good to use rather than SurveyMonkey

It's very good experience to use sogosurvey both website and mobile app. They continuously used to give update for both website and mobile app. There are very less bugs available in live .

Pros

1. There is a new features lunched by sogosurvey is mobile app for both iOS. And Android native app.
2. It's very helpful to take small surveys in free of cost.
3. You can also enjoy every types of paid account in free of cost for 7 days (i.e. : Trail account).
4. They give best support to all customers in 24*7 basis.
5. Easy access to use just with an email id you can register yourself for using this sogosurvey app/website.
6. Sogosurvey has given new features called cx tool for specific type of customer .

Cons

1. There are very less features for basic account .
2. It's kind of very costly to use for college student or school students.
3. There should another type of account for students so that also they can use .

December 2018

Hessa from Zayed University

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

The best Survey Services

Everything went well, It was the first experience with Sogo survey and won't be the last one for Sure :)

Pros

It has more options and Easy to get with.

Cons

Everything with good, I didn't dislike anything unfourtantally.

December 2018

Cathy from Brightstar Corp.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

A Useful Tool in Decision Making

My personal experience with this program has been very good, it could be better, but I still like working with this resource a lot. It has given me excellent results and the staff has been empathetic with the tool. I think it is a program that allows us to make decisions based on the needs and requirements of the parties involved in the environment where we work.

Pros

SoGoSurvey is a software that has facilitated not only the process of recruitment of personnel, but a great variety of processes that involve the organization of schedules, permits for rest, vacations, etc. focusing mainly on the results and allowing the personnel to participate in a Active way in the consultations. It is very easy to use and simple, and I love that the results are shown in graphic form. It also allows queries with a maximum of 30 questions and for me it is a good margin.

Cons

The basic free option is a bit limited, for the rest, it seems an excellent tool for consultation.

December 2018

Brittany from Kelly Services

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

SoGoSurvey Review

Pros

Very easy to use, simple and informative. Great software to use for company opinoins and polls. I love it

Cons

The options can make it overwhelming but no negatives

December 2018

Kathryn from Freeman Health System

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

4 of 5

December 2018

I use SoGoSurvey to create online forms and it gets the job done beautifully!

I work for a non-profit and I use SoGoSurvey to create online forms for volunteers to fill out and give me more information about them. I researched so many forms companies and didn't like how tedious the forms were to fill out online, or the price they were charging. (Most charge a monthly rate, and the volume of forms I will use each month didn't justify the cost.) With SoGoSurvey, filling the forms is simple and someone on a mobile device can do it as easily as someone sitting at a computer. The forms generated are clean, easy to read and allow some flexibility if you want to change up the design. I created a form using SoGoSurvey for my volunteers to give me basic info; then I created another form that volunteers can provide me with more background info and leave answers to open-ended questions. Finally, I have a reference form that I can email references. SoGoSurvey has made my job easier without sacrificing the quality/look of my forms. Best of all, it is free! If you are looking for a good forms software, give SoGoSurvey a try!

Pros

This software doesn't have to be limited to creating feedback surveys. I actually use it to create online forms for my non-profit. I have a lot of volunteers who want to come and I needed a way to create easy-to-use forms for them to fill out and give me the info I need from them.
I started out using the "free" package and even under a pre-designed form, the software will allow you to go in and make changes to better reflect your needs. Just make sure you don't exceed the number of questions on the form or it will ask you to upgrade to a paid package.
Because I work for a non-profit, once I was able to prove that I am indeed non-profit and advertised for SoGoSurvey on my website, they actually allow me to use the next level paid plan for free!
I am very happy with SoGoSurvey and plan to continue using the software.
Another awesome feature is that our volunteers can be English/Spanish speaking and SoGoSurvey has the option of choosing the language for the survey at the click of a button. This is such a key feature and I love it. (you will have to be able to speak the language you create the forms in, SoGoSurvey doesn't actually translate the content for you.)

Cons

I think navigating the actual site takes some getting used to. Once you are in a form, keep in mind that you will only see the form "on top" of the pile. What this means is there is a number counter, and you must click the drop-down arrow to see the other numbers of other surveys in order to review your responses. I think this could be improved, I would especially like to see the name of the person who filled out the survey used as an indicator in the "pile" of responses, rather than just a number. Also, when I print survey results it can take up to 6 pages with a narrow column of data, rather than 3 pages where the data takes up the entire page. It would be nice if this could be adjusted.

December 2018

Jeremy from Evergreen State College

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great Survey Tool for Grad Students

Pros

It's highly functional and very intuitive.

Cons

There are almost too many options, can be overwhelming!

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

4 of 5

Functionality

3 of 5

December 2018

A decent survey tool that provides different capabilities at some extra costs

Good, but can do much better!

Pros

This tool covers almost all kinds of features that are provided by it's competitors.
It has to different views that have recently been updated in the new release and the newer version looks much smarter.
The design of the dashboard along with the metrics is really easy to understand and the user interface is also pretty smooth.
Its really simple to create surveys, distribute them and generate reports.
I am really impressed with the reports section as it helps our company visualize our data in different formats.
Providing customizations with different reports simply adds to the pros.
In case of any issues faced on the platform, the support system is the fastest and can help in solving our problems in less than no time!

Cons

Every feature costs a bomb if you look to upgrade to higher packages.
I would recommend that you do a great bargain with the support guys before actually upgrading.