About Startquestion

Startquestion is a professional survey software designed to help businesses of all sizes, freelancers, nonprofits, educational institutions and more create online questionnaires for researching employees, clients and community. Key features include email marketing, question branching, custom survey URLs, customizable templates, multi-channel distribution and data analysis tools.

Teams using Startquestion can add company or project logo to questionnaires and establish brand identity with respondents. Built-in graphic templates allow users to personalize the questions, titles, answers, progress bar, frames, background photo, messages, buttons and other content of the survey design. Additionally, filter questions can be applied using transition lo...


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Supported Operating System(s):

Web browser (OS agnostic)

146 Reviews of Startquestion

Average User Ratings

Overall

4.92 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(135)

135

4 stars

(12)

12

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 146 results

November 2017

Magdalena from Fundacja M¿ode Mamy

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Take advantage of the program. Recommendable. Easy to use, transparent inerface.

Thanks to Startguestion we got a feedback from people that we help. As a result, we are aware of their needs and we are able to help them right away.

Pros

We really like Startquestion. It is a useful survey platform, with a very easy to use interface. Highly recommended program. Thanks to Startguestion we got a feedback from people that we help. As a result, we are aware of their needs and we are able to help them right away.

Cons

We would not change anything in the platform Startguestions. No issues to solve. Everything is fine.

July 2021

User Profile Picture

Zuhairah from Shopee

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

July 2021

Collect feedback

Pros

Best thing with Startquestion is, it has a survey builder that really helpful in building the basic structure of the survey form with the build-in template that they providing. It saves so much time in helping and gives suggestion for type of question to be ask on the survey form.

Cons

There are not much choices that can be choose from the subscription price scheme, especially for a small companies, thus making them have to choose pricier premium plan then what their organization actually needs. User will more appreciated if they can be more flexible on the price plan.

April 2021

Maarten from DuPCon Management and Digital Consultants

Company Size: 2-10 employees

Industry: Management Consulting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

April 2021

Startquestion overrated

Good in the beginning to set-up the product and deploying the survey, but as I proceeded i found very little online help and then all other functionality like reporting etc, runs into very expensive add-ons. My overall experience is therefore really spoiled by the later encounters on the software, to the point that I cannot The worst is you cannot obtain any invoice from Startquestion which leaves you with expenditure which you cannot account for in your business.

Pros

* Ease of set-up * Ease of deployment * Volume of survey responses

Cons

* Expensive basic Package * very expensive add-ons to basic functionality. I felt cheated. * no customer service on expensive basic pakage * cannot create exports which includes incompleted surveys. Statisticians know how utilise this data. * no response to requests for invoices * very limited help online about using

Reasons for Choosing Startquestion

Most ratings referred to ease of use and product functionality, but also omitted to indicate that with the base functionality you cannot do much.

Reasons for Switching to Startquestion

The overall ratings of Startquestion was very good online from various sources, but what a disappointment.

August 2021

Ewa from IMID

Company Size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Not perfect, but giving great opportunities to collect and analyze the results

Pros

I like to create a report with the results, putting issues for myself, with the ability to choose and not always using all of them. Creation of reports on the basis of already created ones (copying and refinement).

Cons

Developing more complex surveys may be difficult sometimes.

Reasons for Switching to Startquestion

Price is better, support is better.

August 2021

Joanna from VGL

Company Size: 201-500 employees

Industry: Logistics and Supply Chain

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

August 2021

Useful tools for surveys and tests

Useful tools - I mainly use surveys and recently a test. They are useful for various actions carried out by the HR and Marketing department - post-training surveys, satisfaction surveys, voting in contests, etc.

Pros

Generated reports on the collected results - I have a summary easily and quickly, filtering data is a very useful option. Creating surveys is simple and intuitive, you can also use ready-made templates, choose various types of questions, there is an option of individual settings in the survey (questionnaires, in-depth questions, etc.). I have access to archival projects.

Cons

The fact that I do not use all the available options that are incomprehensible to me from the short description and I do not know how to use them, e.g. Widgets, tagging responses, etc. I know that I could use Webinars on given topics.