All Suggestion Ox Reviews

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Anonymous

201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

For very quick, easy-to-use and 100% anonymous surveys for employee feedback do not look any further

PROS

For people who don't have the time to design branded forms and look for "engineering" ways to create anonymous surveys, collect feedback and report the insights SuggestionOx brilliantly provides the intuitive interfaces and tools - you can get up-and-running literally in minutes.

CONS

Needs to be hosted in the EU region to gain more confidence for sensitive customers who want to be GDPR-compliant.

Vendor Response

Thanks so much! Love to hear that you were up and running in minutes. We've worked hard to make software that is fast to deploy and easy to use. Nobody has time for lengthy training and complex setup. P.S. We can host in the EU. Reach out to our team to chat about options!

Replied October 2022

RogER

Medical Practice, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed November 2022

Anonymous suggestions for compliance is great

We actually have two suggestion ox accounts. One is for company suggestions/complaints. This helps the employee feel comfortable reporting any wrong doing. We also use it for Compliance. If an employee sees someone doing a compliance violation, they can report it without any fear of possible retaliation.

PROS

The employees feel safe knowing that they can report anything on here without fear of retaliation.

CONS

I wish it were more customizable where we could put a logo and a box that the user can select if they WANT to be known who put the suggestion in.

Reason for choosing Suggestion Ox

Someone sending email would not be anonymous

Vendor Response

Thanks so much, Roger! We love that you're using it for both feedback and compliance. Those are our two sweet spots and it's great to hear that you're getting multiple uses. We definitely do allow you to include a logo, and setting up user options for revealing their identity is a snap. Don't hesitate to reach out to our support team or your customer success rep for assistance setting that up.

Replied November 2022

David

Public Relations and Communications, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2022

Suggestion Ox for Company Feedback Gathering

Overall this is solid software for anyone that needs to receive anonymous feedback. I love the ability to respond to messages through the software, maintaining anonymity for all involved.

PROS

The software is easy to use - setup and implementation took minutes. I researched various options and found this to be the most straightforward.

CONS

This is minimal but I feel like the aesthetics can be updated, the site looks a bit out-of-date.

Reason for choosing Suggestion Ox

The price was right and the customer service professionals were responsive and easy to work with.

Vendor Response

Thanks so much, David! You're right—being able to have two-way anonymous conversations is so much more powerful than just deploying a one-way suggestion box where employees feel like their ideas and concerns are disappearing into a black hole. P.S. If you haven't logged in recently, definitely check out our new design. We've done a major overhaul on the app and hopefully you'll find it much more modern, usable and up-to-date.

Replied October 2022

Kristin

Financial Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed October 2022

Trusted and Effective Anonymous Surveys

We have had Suggestion Ox since for almost as long as I have working with the company and my overall experience has been a positive one. Employee trust and transparently respond to the questions we send out.

PROS

Suggestion Ox has become an essential and trusted tool for all employees to provide honest, transparent feedback to leadership. We have had and continue to have many suggestions that we've been able to address and act on.

CONS

The only cons I can think of are lack of filters for exporting boxes and no ability for an individual employee to be alerted of a response.

Vendor Response

Thank you Kristin! We're so happy to hear that Suggestion Ox has become an essential part of your employer toolkit. Definitely reach out to your customer success manager to chat about exporting options and response alerting. We do offer both of those things and would love to show you how to make them work for you. :)

Replied November 2022

Gordon

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Suggestion Ox Review

PROS

Easy to use, confidential. Employees can trust their information is safe.

CONS

Getting more employees to take advantage.

Vendor Response

Thank you, Gordon! So glad to hear that your employees trust Suggestion Ox. Definitely reach out to our customer success team for tips on getting more employees to take advantage. We have lots of advice on how to build feedback loops and get the whole team on board.

Replied November 2022

Tiffany

Real Estate, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Helpful for addressing Employee Concerns

It’s an important feedback loop four our employees to vent to upper management.

PROS

Boosts employee Morale and helps employees feel heard. Great for addressing issues before they are escalated to public commentary.

CONS

No issues here that I can think of. The software did it’s job.

Vendor Response

Thank you so much, Tiffany! It's wonderful to hear that Suggestion Ox has become such an important part of your employee morale and engagement. We really appreciate the nice words. :)

Replied November 2022

Kevin

Computer Games, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great product and service

I've gotten a lot of suggestions and directions with which to produce my content.

PROS

This product replaced a free service I was using and the free product changed to a paid model. [SENSITIVE CONTENT] was incredibly responsive to my questions and helped me obtain the right solution for my needs.

CONS

I think some of the mid and higher tier products were a bit prohibitively expensive for a content creator of my size.

Reasons for switching to Suggestion Ox

They switched from a free model to a paid model and wasn't giving me enough bang for my buck.

Vendor Response

We're so pleased that Suggestion Ox is getting you the feedback you need to produce your content. Thanks for trusting us!

Replied October 2022

Hannah

Real Estate, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Long time use, dealing with changes

PROS

The surveys look clean and allow you to use your company colors and logo. They are easy to set up and customize.

CONS

We originally had access to multiple boxes, but the program changed and we lost this without notice. Many features that were previously available to us now require an upgrade to the subscription.

Reason for choosing Suggestion Ox

unlimited/large number of surveys (previous subscription), ability to customize, cost

Vendor Response

Thank you Hannah! We're very happy that Suggestion Ox has worked well for you. Please reach out to our sales team if your plan doesn't have the right combination of features, boxes, and cost. We'll work up the right solution for you. :)

Replied November 2022

Brian

Arts and Crafts, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Confidentiality of Submissions

PROS

We like the confidentiality of the system for employees to submit.

CONS

We would like a format where we could have a suggestion box - where people could opt-in with who they are, and everyone votes up, down, and comments on suggestions - a more collaborative space as we brainstorm areas we are improving.

Reason for choosing Suggestion Ox

Our Technology Team liked the safety features best

Vendor Response

Thanks so much, Brian! We really appreciate the kind words. It's actually easy to let people opt-in to sharing their identity on Suggestion Ox. And we also do have upvoting and downvoting for any submission that you've shared publicly with your team. Please reach out to our customer success team and we'll show you how to take advantage of these features. Thanks again!

Replied November 2022

Patrick

Entertainment, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

It's simple. It works. Our people are glad it's there.

Excellent. Having anonymous reporting that works well makes our company a better place. This software is a key piece of what we are doing.

PROS

We use Suggestion Ox for harassment and other reporting, plus surveying employees on specific subjects (we've been "taking temperature" during the pandemic around masking, for instance.) It is incredibly simple to set up and use. I set up a survey this week in less than 10 minutes.

CONS

I wish I could copy a "box" to another "box" (and then edit from there). If that feature is there, I don't know about it.

Reasons for switching to Suggestion Ox

Survey Monkey is clunky by comparison. The interface in Suggestion Ox was clearly written by people who know what real users actually do and need.

Vendor Response

Thank you Patrick! We're so glad that you're finding Suggestion Ox to be both powerful and easy to use. We love to be a small part of helping to make your company a better place.

Replied November 2022

Robyn

Government Administration, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Anonymous done right

I love it and it is worth the subscription

PROS

I love that there’s no identifiable information passed off to the administrator who submitted what. I’m able to get things I need feedback with responded to freely.

CONS

I feel like the hardest thing about this is to prove to the employees that nothing is shown that is identifiable on who submitted what information

Vendor Response

Thank you so much, Robyn! It makes us really happy to hear that you're getting the candid feedback you need. And you're right, it can take time to build trust with employees. People definitely aren't used to having a safe, anonymous channel to communicate with leadership. It almost seems too good to be true, but when companies build those feedback loops it creates so much better trust and communication.

Replied November 2022

Lisa

Education Management, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2022

Easy to implement, easy to maintain!

Suggestion Ox allows us to maintain a confidential and separate "whistle blower" resource as well as a central drop box for compliments and questions.

PROS

I like Suggestion Ox because it is easily accessible to all of our employees, statewide; and I receive notifications whenever someone has submitted feedback.

CONS

We use Suggestion Ox as our anonymous Feedback box. Based on what I have seen, it is limited in capabilities, but it fills a need for us.

Vendor Response

Thank you, Lisa! We've recently added a lot of new features around case management, status tracking and assigning to different owners, but if there's still a capability you need just drop us a note. We're constantly improving the software based on customer suggestions and our development team is FAST!

Replied October 2022

Mark

Construction, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2022

An Employee Engagement Super-tool.

True employee engagement means being willing to hear the bad/negative comments in all their glory, not just rave about the good bits. Having a truly anonymous Suggestion Ox allows for genuine feedback. I have had comments ranging from potentially significant whistle-blowing allegations, to suggestions for better brands of coffee!

PROS

Truly anonymous. Gives staff comfort they can be open and honest with their feedback.

CONS

I have no complaints at all. Suggestion Ox fulfils my needs.

Vendor Response

Well this made our day, Mark. Thanks so much! We're so glad to hear that you're getting better employee engagement (and better coffee). :) Please reach out any time with ideas or suggestions for how to make our platform even better. Everything we do is based on customer feedback.

Replied October 2022

Liam

Education Management, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great system

PROS

Love using it for in class surveys at university

CONS

It costs a lot - would love for it to be cheaper and more accessible

Vendor Response

Thank you so much, Liam! We're thrilled that Suggestion Ox is helping your organization get truly anonymous feedback from students.

Replied November 2022

Slobodanka

Individual & Family Services, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Objective

Easy to set is up and easy to use.

PROS

I like that is anonymous and provides objective feedback. Also, sometimes our organization receives inquiries through this platform that otherwise would not receive.

CONS

I do not have anything to report here. N/A

Reason for choosing Suggestion Ox

It was suggested by a coworker from different program.

Vendor Response

Thank you so much, Slobodanka. We absolutely love to hear that you're getting feedback that you wouldn't otherwise receive. That's exactly why we created Suggestion Ox! I hope Suggestion Ox continues to help you uncover hidden challenges and opportunities at your organization.

Replied October 2022

Peter

Farming, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed November 2022

Peter Smith's heat resistant review

I like it, it is what we need.

PROS

It is just what we need and no more - an anonymous suggestion box.

CONS

I wish we could make everyone allow us to respond to them, most do not leave an email, so we are left either saying nothing to anyone, or emailing everyone with a response.

Reason for choosing Suggestion Ox

Cost and ease of use.

Vendor Response

Thank you for the kind words, Peter! We're glad that Suggestion Ox is everything you need. Our Direct Replies feature now allows you to respond back even if the submitter does not provide an email. Reach out to our support team or your customer success rep if you'd like us to show you how that works.

Replied November 2022

Claire

Insurance, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

Great Product for Feedback

PROS

A great easy to use digital tool for collecting feedback

CONS

There is nothing I would change about this product, very happy

Reasons for switching to Suggestion Ox

digital

Vendor Response

We're so happy to hear that there's nothing you'd change. :) But if you ever think of something, please reach out to our customer success team (or just email CEO Andy). Everything we do is based on suggestions from customers like you. Thanks again!

Replied October 2022

Brian

Financial Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

Easy to use. Works for us.

Very good. It works very well for us.

PROS

We use Suggestion Ox as our anonymous suggestion box for employees.

CONS

I woud love a way to integrate SSO with our password, so users could "login" with one click and not enter a pw.

Vendor Response

Thanks for the great review! We actually do offer SSO for enterprise customers, customized to each company's needs. Contact us to learn more!

Replied June 2022

András

Health, Wellness and Fitness, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed June 2022

Review

PROS

Anonymous feedback possibility, easy to use

CONS

It would be useful the possibility of categorize the feedbacks.

Vendor Response

Thank you so much for the kind review. It is actually very easy to categorize feedback using our tagging feature. Please don't hesitate to reach out to our support team for help using this feature!

Replied June 2022

Bernadette

Education Management, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed October 2022

Great product for less money

PROS

Easy to use and staff like to use it. I receive suggestions, complaints and great feedback on what we are doing good and not so good. It helps me to make decision based on the feedback I receive.

CONS

I'm fine with the software for what I use it for

Vendor Response

Thank you, Bernadette! Love to hear that you're receiving feedback you can take action on. That's a huge advantage when your priority is retaining top employees. Let us know if there's anything else we can do to make Suggestion Ox even better for you.

Replied October 2022

Maggie

Computer Software, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great Tool!

It has helped us get in touch with our employees and understand what they are thinking, what their concerns are, and to plan based on their feedback.

PROS

I love that Suggestion Ox is a truly anonymous forum where employees can ask questions and give feedback.

CONS

None that I can think of.I am just typing... ha

Vendor Response

Thank you, Maggie! We're thrilled that Suggestion Ox is helping with employee communication and workforce planning. We're also super-happy that you can't think of any cons, but definitely don't hesitate to reach out if you have any ideas for improvement—everything we do is based on feedback from customers like you.

Replied November 2022

Brittany

Non-Profit Organization Management, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Ox Review

Great.

PROS

It was very user-friendly. We use it as a company-wide employee suggestion box.

CONS

None. Overall, this software has worked to our expectations.

Vendor Response

Thank you so much! We're really glad Suggestion Ox is working for you and happy that you find the service to be user friendly. We love making software that is both powerful AND easy to use by actual humans. :) We appreciate your support!

Replied October 2022

Kgg

Food & Beverages, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

Works great

PROS

The anonymity is the main feature our company appreciates as well as it's ease of use.

CONS

I haven't run into any issues using the software. It's reliable.

Vendor Response

Thank you for the kind review! We're really happy to hear that you find our service easy to use and reliable. We really love making software that doesn't require weeks of training. :)

Replied November 2022

Amy

Retail, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great way to get feedback!

Our team culture has improved since using Suggestion Ox.

PROS

That it is easy to for employees to use.

CONS

None, it's a straightforward suggestion box.

Vendor Response

Wow, we're really thrilled to hear that Suggestion Ox has helped improve your team culture. That's why we do what we do. :) We appreciate your support!

Replied October 2022

Debbie

Biotechnology, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2022

Just what we needed

PROS

I love having a place where employees can share their ideas, concerns, feedback, etc. while being anonymous. This is exactly the product I was looking for and Suggestion Ox has been an affordable solution for us.

CONS

I have no cons to share, the product works as needed. I do wish my employees used it a bit more.

Vendor Response

Thank you so much, Debbie! Check out the resources page on our website for tips on gathering even more feedback from employees, or don't hesitate to reach out to our support team if you'd like a free consultation to help with your strategy. We love to see our customers getting lots of helpful feedback!

Replied October 2022

Showing 1 - 25 of 27 Reviews