Survey Planet

RATING:

4.8

(21)

About Survey Planet

You can contact Surveyplanet customer support at any time and they will usually respond in minutes during business hours.

Survey Planet Pricing

You can purchase an annual plan for $180 and an additional Licence for $160

Starting price: 

$20.00 per month

Free trial: 

Not Available

Free version: 

Available

Survey Planet Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Survey Planet

1 - 5 of 21 Reviews

User Profile

Fred Xorla

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great for quickly creating and deploying online surveys

Survey Planet is very well suited for light surveys and market or client polling and has therefore been quite useful for us to quickly gather feedback from our collaborators during or after joint public events. The training or learning time for new users has also been very minimal, with most new team members teaching themselves off a few online tutorial videos. and that has been the most useful upside to switching to Survey Planet for our light surveys.

PROS

The most outstanding thing about Survey Planet is that it is extremely easy to learn and use. The customization options offered under the free plan aren't too bad either; as compared to other free alternatives. Finally, there isn't a cap on the number of surveys that could be deployed in a given month. And that's not the case with most others

CONS

Data organization and management features are greatly underdeveloped. A lot more could be done to help users preview, manage and carry out light analysis of collected data. I was expecting a lot more in this regard on the paid version.

Reason for choosing Survey Planet

The were all quite similar, without much difference So we keep switching, and it depends mostly on the preference of the team leader which one we end up going with

Reasons for switching to Survey Planet

Survey Planet was cheaper, even if not as sophisticated, it served the purpose for which we were using Typeform 60% of the time.

Grace

Public Policy, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

This is one of the best survey tools I have ever used

I have worked with Survey Planet in both my previous job and the current one. The ease of use is not comparable to any of the other survey software I have used, which was why I recommended it for the team when I joined my current job. We rely on it to gather ideas from our project partners and clients on our activities and also gather insights from sector players when working on new research ideas. The entire process of creating the surveys and receiving data can be achieved very promptly and very efficiently. It has been really wonderful to work with.

PROS

Survey Planet allows me to preview the look and feel of my questionnaire on both pc and mobile devices while designing it. This gives me the chance to revise any layout or visual elements before launching and allows me to ensure maximum user friendliness for my respondents. Another thing I like about Survey Planet are the templates. They are very extensive and mostly only require very little editing to have them ready.

CONS

What would be really great is if they could add more features for working with multimedia content like audio notes and videos into our questionnaires.

Reason for choosing Survey Planet

There was no particular reason actually.

Reasons for switching to Survey Planet

Survey Planet has an easier and faster survey builder.

Vendor Response

Hi Grace, thank you for your kind words! We are looking forward to incorporating file uploads and multimedia in the future as this is a highly requested feature. Please stay tuned until future updates! -David

Replied September 2021

Joshua

Automotive, 1,001-5,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed August 2021

Survey Planet Review

Great

PROS

Used it for surveys here at work. It has been used for teaching purposes also.

CONS

The options needs to be out there to be sent via text messages.

Vendor Response

*The options needs to be out there to be sent via text messages.* Hi Joshua, we do offer notifications over text and email. You can find those options in your profile settings. Click on the 3dots in the upper right corner, then click on Account, and then add your phone number. After that go to the Survey that you want to get notifications for. Click on Settings, then notifications, and then check the notifications for text or email. Good luck with your surveys!

Replied August 2021

User Profile

Amber

Verified reviewer

Professional Training & Coaching, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed June 2022

Get Survey Planet to Create Surveys and Other Forms With Ease

PROS

Easily create survey, easily use the template, easily re-purpose templates, so the them is easy. So much I can say about this software. The time I save is priceless.

CONS

There actually isn't a con. This software does everything I need for it to do.

Reasons for switching to Survey Planet

I actually liked SurveyMonkey and got it as a free trial. I just couldn't believe how limited the free trial was. I tried to use the survey I created to make another one for another purpose, but it order to do so it had to be purchased. I found this frustrating so it was back to researching. Survey Planet was my answer.

Merrek

Media Production, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Love Survey Planet

Great experience. Excellent software and customer service.

PROS

I love that the software is extremely user-friendly and I love their excellent customer service. Special thank you to [SENSITIVE CONTENT] for helping me.

CONS

I cannot think of anything. It is an excellent product.

Reason for choosing Survey Planet

I found it to be user friendly, customer service and price.

Vendor Response

Hi Merrek, Thank you for your kind words. We are happy to hear that you are satisfied with our services! If you need anything you can always contact us at support@surveyplanet.com or leave us feedback at feedback@surveyplanet.com -David

Replied October 2021