# SurveyLab Software Reviews, Demo & Pricing - 2026 > Review of SurveyLab Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/survey/surveylab-profile --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / SurveyLab Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/survey/surveylab-profile/reviews/)[Alternatives](https://www.softwareadvice.com/survey/surveylab-profile/alternatives/) # SurveyLab 2026: Benefits, Features & Pricing Wondering if SurveyLab is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview SurveyLab 4.9 [(62)](https://www.softwareadvice.com/survey/surveylab-profile/reviews/) Pricing Starting at $49.00 per month ### About SurveyLab SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to build satisfaction surveys, conduct market research and gather employee feedback. SurveyLab offers built-in survey templates that users can configure with a variety of question types, question logic, colours and company branding. Survey results can be exported into Excel, Powerpoint and PDF formats. SurveyLab also supports multiple languages, multiple user accounts and closed-loop processes. Integration includes applications like Zendesk, Cint, LiveChat, Salesforce, Google Analytics, webhooks and more. SurveyLab offers access to online research panels that are ISO certified and designed according to industry standards. Security features include SSL data encryption and event logs for audit purposes. SurveyLab offers services on a monthly subscription basis that includes support via phone, email and online chat. Wondering if SurveyLab is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## SurveyLab User Interface ## Popular SurveyLab Alternatives Main Product SurveyLab 4.9 [(62)](https://www.softwareadvice.com/survey/surveylab-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.77Value for money - 4.78Customer support - 4.75Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10461)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.42Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.16Value for money - 4.23Customer support - 4.36Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2896)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Survicate](https://www.softwareadvice.com/product/31821-Survicate/) 4.6 [(99)](https://www.softwareadvice.com/product/31821-Survicate/reviews/) Ratings Breakdown - 4.73Ease of use - 4.32Value for money - 4.77Customer support - 4.27Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) 4.7 [(969)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.18Value for money - 4.38Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price ## SurveyLab Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Starter $49.00 flat rate, per month Plan includes: - CES - CSAT - CSV - Excel Support - Multichannel Surveys - NPS - Report Filters - Survey Logic - Survey Themes Advanced $99.00 flat rate, per month Plan includes: - 2500 Responses / Month - Answer Choice Rotation - Data Trends - Everything in Starter Plus - Metrics - Mulitlanguage Survey - Multilanguage Surveys - Piping - SPSS Export Professional $249.00 flat rate, per month Plan includes: - 3 Users - Advanced Survey Logic - Crosstab Reports - Everything Available in Advanced Plan Plus - Offline Responses - Question and Pages Rotation - Quotas - Support Module - Unlimited Responses Enterprise Pricing available upon request Plan includes: - 360 Surveys - 5+ Users - API and Integration - On-Demand Development - SLA - Widgets Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SurveyLab Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of SurveyLab 360 Degree Feedback Access Controls/Permissions Alerts/Notifications Annotations Anonymous Feedback API Assessment Management Autofill Automatic Grading Benchmarking Campaign Management CES Survey Structure Churn Management Collaboration Tools Commenting/Notes Communication Management Complaint Monitoring Conditional Logic CRM CSAT Survey Structure Customer Database Customer Segmentation Customizable Branding Customizable Fields Customizable Forms Customizable Reports Dashboard Data Collection Data Visualization Email Distribution Email Management Email Reminders Event Triggered Actions Face-to-Face Forms Creation & Design Full Text Search Individual Development Plans Live Results Sharing Mixed Methods Research Mobile Access Mobile Survey Multi-Channel Communication Multi-Channel Data Collection Multi-Channel Distribution Multi-Language Multimedia Support Multiple Question Types Multiple User Accounts Negative Feedback Management NPS of Customers NPS of Employees NPS Survey Structure Offline Access Offline Response Collection Online Polling Online Tests Panel Management Paper-Based Performance Metrics Presentation Tools Progress Tracking Pulse Surveys Q&A Management Qualitative Comparative Analysis Quantitative Analysis Question Library Question Piping Quizzes Randomization Rater Selection Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Response Quotas Response Validation Search/Filter Segmentation Self Assessment Self Service Portal Single Sign On Site Intercept Survey SMS Messaging Social Media Integration SSL Security Statistical Analysis Survey Builder Survey/Poll Management Survey Sample Management Surveys & Feedback Tagging Template Management Test Scheduling Text Analysis Text Fields Third-Party Integrations Time Limits Trend Analysis User Research Analysis Visual Analytics Website Integration Weighted Questions Widgets Word Clouds ## SurveyLab Integrations Dropbox Business Integration rated undefined from -1 review FreshMail Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review SALESmanago Marketing Automation Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Slack Integration rated undefined from -1 review See all 16 integrations ## SurveyLab User Reviews Overall Rating 4.9 Ratings Breakdown 5 89% 4 11% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.8 Customer support 4.8 Functionality 4.7 Thierry D. Verified reviewer Financial Services 201-500 employees Used monthly for less than 6 months Review source Reviewed November 2019 Great value for money thanks ease of use and ease of multilanguage setup/translation 4 Excellent Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Ease of use Design tool efficiency Multilanguage setup Super fast and efficient support (technical & commercial) Cons: I really feel like being a very difficult customer if i write here someting i do not like. For the price, it is certainly a top solution. Reasons for switching to SurveyLab I used Survey monkey before: not good at all in multilanguage and survey management. After i used Qualtrics but the price is a killer for a company with average or low volume. Read More CP Carlos P. Verified reviewer Human Resources 11-50 employees Used daily for less than 2 years Review source Reviewed March 2021 Great Solution & excellent Customer Care 5 My experience with SurveyLab Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: SurveyLab have demonstrated to be a great solution, as well as a terriffic business partner solving our business needs and supporting our business model. They are always flexible and open to help. Cons: At this moment for our business need we haven´t found any need that have not been fulfilled. There are som we are planning to implement, but SurveyLab is willing to work on them Reasons for choosing SurveyLab Scope, Security, Business Model, Flexibility, customer care and Cost Read More BW Benjamin W. Verified reviewer E-Learning 201-500 employees Used monthly for free trial Review source Reviewed October 2019 Good alternative to Google Forms 4 Was looking for an alternative to Google Forms, so as to standout from the crowd, and MySurveyLab did a great job. Was able to craft a 3-question survey in under 20 minutes, with the option to choose between open- and closed-ended questions. Highly recommended for users who do not have access to SurveyMonkey, Google Forms or Typeform due to organization firewall. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: \- Standalone software which is not part of Google Suite - Accessible to non-Google account users Cons: \- Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue Read More VR Verified Reviewer Information Technology and Services 11-50 employees Used weekly for less than 12 months Review source Reviewed March 2021 Excellent! 5 I have a great experience of use and our customers too. We don't have problem with the availability, we can to implement surveys for different uses cases, personalizations and integrations Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The robust of the platform, API integration and good capabilities to c8stom surveys Cons: I don't have any problem with the platform may be I hope that little bit improve for Look and feel Reasons for choosing SurveyLab Because the platform has a lot off capabilities to create diffent kind off solutions, options to use API's, complex logics into surveys, etc Read More SK Susanna K. Verified reviewer Research 2-10 employees Used daily for free trial Review source Reviewed November 2019 Best survey software for students 5 It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the collected results. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: The diverse question options this site provides, as well as a structured analysis report. I also loved that this site allowed question-jumps (logic) because most other sites don't offer that for free. Being able to collabortate with other users on a survey was quite nice as well. Cons: The limit to the results in the free version. Reasons for choosing SurveyLab I read reviews online that compared a lot of free survey tools and this one really stood out. Reasons for switching to SurveyLab They didn't offer the question-jumps (logic) for free. Read More KC Katarina C. Verified reviewer Government Administration 5001-10000 employees Used other for free trial Review source Reviewed March 2021 The best customer support ever! 5 Excellet experience. Particularly the speed of support that wasprovided quickly and very efficiently. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: SurveyLab is intuitive and easy to use. It has all the features needed for designing a good survey. It is simple to set up. Customer can also pay on monthly bases, which is great for customers who use surveys intermittently. Cons: I like everything about it, particularly user-friendliness. Reasons for switching to SurveyLab Survey Monkey was not as user friendly and it it was too expensive for users who needed full finctionality but only intermittently. Read More VR Verified Reviewer Telecommunications 10000+ employees Used unspecified for less than 2 years Review source Reviewed May 2016 The best tool if you want to gather data quickly 5 It's neat and makes it possible for us to conduct interviews easily and quickly. Building a questionnaire is simple and once the answers are collected it generates comprehensible reports. Above all, mysurveylab.com makes it possible for us to reduce the cost and time spend on research projects. Also, it's very user-friendly. I definitely recommend mysurveylab.com and encourage everyone to try it out. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support Read More SB Szymon B. Verified reviewer Computer Software 2-10 employees Used daily for less than 6 months Review source Reviewed October 2021 Helpful and convenient 5 Helped me a lot in dealing with my work assignment. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the most the Logic system wchich is very proffessional and helps to move on quickly page by page with the survey and also attracts the visual effect. Cons: Well, In my opinion the additional thing which might help some of the users is to add the possibility to duplicate the page of the survey. Read More Krystian W. Verified reviewer Used daily for free trial Review source Reviewed September 2017 Perfect tool for academic research 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Fast and intuitive user interface allows for an effortless survey creation and speeds up whole process. Very handy data collection possibilities allows to reduce data processing time in the future and provides additional insights. Cons: I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons. Read More Timea B. Verified reviewer Translation and Localization 2-10 employees Used unspecified for less than 2 years Review source Reviewed May 2016 Very satisfied with mySurveyLab online surveys 5 mysurveylab.com online surveys has helped us learn about expectations of our new customers and maintain good and long-term relations with existing ones. mysurveylab.com has been doing an excellent job for us. Ratings Breakdown 5 Ease of use Read More Showing 1 - 10 of 62 Reviews [See All Reviews](https://www.softwareadvice.com/survey/surveylab-profile/reviews/) ## SurveyLab Popular Comparisons [SurveyMonkey vs SurveyLab](https://www.softwareadvice.com/survey/surveylab-profile/vs/surveymonkey/)[Trustpilot vs SurveyLab](https://www.softwareadvice.com/survey/surveylab-profile/vs/trustpilot/) [Compare All Alternatives](https://www.softwareadvice.com/survey/surveylab-profile/alternatives/) ## Other Top Recommended Survey Software [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) **4.5** (17629) Recently recommended **0** times [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11457) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10461) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5270) Recently recommended **0** times Stuck Between Options? 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