About SurveyLegend


SurveyLegend is a cloud-based survey solution for individuals and businesses of all sizes. The solution enables users to create mobile-friendly surveys, manage survey questionnaires, customize questions and track responses.

SurveyLegend lets users drag-and-drop field items to design surveys. The solution also offers various field options such as text-based comment boxes and choice-based rating sliders. Customizations like setting the input format, value range, and mandatory, as well as various question logic and branching questions are available.

SurveyLegend lets users collect data and responses, and provide real time analysis in various charts such as bar, pie, NPS, and donut. Users can also export and share the collected data. It also supports sharing of surveys via hosted short-links and on social media platforms.

SurveyLegend is available on a monthly and annual subscription basis and offers customer support via phone, email, live chat, and online tutorials.



Read More

Supported Operating System(s):

Web browser (OS agnostic)

153 Reviews of SurveyLegend

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(98)

4 stars

(52)

3 stars

(2)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 153 reviews

Do you use this product?Write a review

August 2018

Olivia from St. Paul's Co-educational College

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2018

I'm working on a school project on how students treat their e-waste

Pros

There are several features that I really enjoyed while using it. Firstly, the designs all look really nice. There are many different themes to choose from and all of them look wonderful. I can also set a front page to introduce myself and my work before people start doing the survey. It has made my survey look classy and appealing for others to do. Secondly, it's very easy and simple to create and use. Just drag your favourite style of question into the survey and you can simply edit with ease. There are also quite a lot of question types to choose, so it gives my survey more variety and fun to complete. Thirdly, it allows me to have unlimited questions. I really like this feature as it offers me an opportunity to develop my questions in depth and provides me a convenient platform to create something more academic to support my school project. Overall, it's a great experience to use this and I'm satisfied with the quality of my work.

Cons

There are some features that I would like them to be included in the free version. Firstly, I think that the function of branching out is quite a common type of question and it would be great if I can use it. I have several questions that require this function, yet I was not able to use it for free so I had to change my plan. From this, I also hope that there is a function of labelling the questions in numbers so even if I couldn't use branching out, I can still ask my respondents to skip it themselves. Secondly, I hope that the results can be shown in an excel file, yet this feature is again only available in the pro version. I'm still a student and I don't have much money to afford this so if this feature is provided for me it would have been so much more efficient and convenient for me to analyse the data.

Response from SurveyLegend of SurveyLegend AB

Replied September 2018

Hi Olivia, Thanks for taking the time to do such a detailed review, helping us and others really understand the value with SurveyLegend :) Glad the quality of work was good and that you got a lot out of SurveyLegend, we are honored we could help. All of your cons refer to features not being in the free plan and you being a student, but that's why we have a special price for student and educators see here: https://www.surveylegend.com/pricing-education/ We can't have a 100% free solution, if we did we would not be able to exist. That's why we take paid for professional features like the ones you mentioned. I hope my response makes things more clear and that the discounted price makes life easier for you and other students :) Best regards, Team SurveyLegend

June 2018

KELSEY from Thurston County Stormwater Utility

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2018

I am loving the fun functionality of this!

Pros

It is very intuitive offering drag and drop style design features. This product has such vibrant personality, I felt it could help in addressing the dry survey overload many folks experience that doesn't encourage deep engagement in the topic. While being funky and colorful, Survey Legend still offers professional evaluation options, making it a holistic survey platform~!

Cons

Hmmmm... There really isn't anything that I don't like so far. I would have loved to have access right away to a free trial of full functionality to truly understand the platform's value right away. I think that would be strategic -- to offer 1 initial survey attempt at full capability and then require payment (or offer the option to submit reviews for extra time). Without this option it's difficult to get the whole picture perspective.

Response from SurveyLegend of SurveyLegend AB

Replied July 2018

Hi Kelsey, Thanks for the great review, I hope others see your review :) We are glad you like our approach to survey, form and poll creation. We put a lot of time and energy on making sure our solution stays easy to use yet powerful and never ever becomes boring hehe. We prefer offering a forever free account and if paid features are needed we offer 3 paid plans that you can choose. We have a lot of members enjoying the forever free plan and we don't plan on changing it :) But thanks for your feedback. Best regards, Team SurveyLegend

June 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

June 2018

It is a great platform to create your survey forms and analyze the results.

My survey went well. People appreciated about the form which I created for them. These software are very useful for students and researchers.

Pros

I was looking for the image choice option which I failed to find in any other application. Image choices are the best for interactive forms.

Cons

I liked every bit of this software but I failed to add more images which is in paid version. You need to add more functions to your free version part.

Response from SurveyLegend of SurveyLegend AB

Replied July 2018

Hi, Thanks for your great review. Glad to hear your respondents appreciated the great looking surveys :) We try to give as much for free as we can, but we also need to have paid features. When you upload images to our platform it takes space, space costs. In the free plan we allow 6 images for you to upload, adding a cost for us that we take, for you to be able to use our solution even as a free member. More than 6 & the cost starts to be too much for us to handle on a big scale. We have millions of users & many of them are free, now the 6 images can be multiplied by the amount of free user we have & suddenly the cost of hosting increases dramatically. I hope my explanation is good enough for why we can't offer unlimited upload of images :) Hope to see you & other amazing member use SurveyLegend for free or as paid. It's important to remember, that we are grateful for all our members, free or paid, you're all part of the SurveyLegend family :) BR, SurveyLegend

December 2018

Bastian from eMundo GmbH

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

December 2018

Fancy survey platform which could lower the entry barrier

Pros

The user interface is really likable. It really tries to minimize the mental burden during the creation process of new surveys. Also, the detailed listing of the different plans is quite helpful.

Cons

When it comes to inserting logic for conditional questions, the user interface again tries to ease the process with a graphical flow. However, I found the expressiveness of this logic quite limited. I am not quite sure, though, if this stems from my lack of experience with this tool or if this a real flaw.

The biggest struggle I had with this tool was to find out which features would ultimately be useful and thus justify an license upgrade. Ideally, Surveylegend would offer a fully-featured demo version with limited results export or limited usage duration.

Response from SurveyLegend of SurveyLegend AB

Replied December 2018

Hi Bastian, Thanks for the great review, we work hard on offering an easy to use yet powerful survey, form and poll solution. The logic flow is easy to use but it's limited if you have a free account, the system informs you if you exceeded the features of the free plan. Thanks once again for your feedback, it always listen to our legendary members and act :) Best regards, Team SurveyLegend

May 2018

Gregory from Austin ISD

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Easy to start and made me look like a Pro!

Pros

I really liked that I was able to immediately begin designing a survey. The tools were simply laid out and explained so that I didn't feel like I had to read a software manual first. I was able to learn on the fly and find out how simple it was. That doesn't mean that it didn't have many features or let you dig deeper, it did all that to - but I found the interface easy and clean.

Cons

There were limitations on the free version. I understand why, I just wanted to get into more of the logic sets. It'll wait until I sign up for the Pro version!

Response from SurveyLegend of SurveyLegend AB

Replied June 2018

Hi Gregory, Thank you for making our day, the entire team was super happy to read your review :) When we set out to create SurveyLegend our focus was and still is to create an easy to use yet powerful survey solution that enables you to create beautiful surveys, forms, and polls with no prior experience. Your amazing review confirms us that we have managed in doing so, and we want to thank you for reminding us that we have accomplished this. It's an honor to have you using SurveyLegend, warm greetings from Sweden and the entire SurveyLegend team.

September 2018

Monica Rachelle Tan from Coca-Cola Far East Ltd.

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

September 2018

Best thing I never knew I needed

Overall, my experience w Survey Legend was better than what I was expecting. I was so used to doing my analytics after all the survey results have come in; but now, its such a joy to see my numbers updated real time :)

Pros

I was using a different platform for my surveys before, but recently, a friend had told me about Survey Legend. It was easy to use - the interface was easy to navigate through; there were different options for the type of survey you wanted; the shared link was readily available; you had palettes to choose from when designing; I was not limited to a number of questions; and my favorite feature: there was live analytics!

Cons

One of the items that I was really concerned with was that for free accounts, you could only keep 3 surveys at a time. I wish this would be increased since the tool is really easy to use.

Response from SurveyLegend of SurveyLegend AB

Replied November 2018

Hi Monica, Honored to have a CocaCola employee use our solution :) Your feedback made us all here at SurveyLegend glad. 3 surveys are the maximum you can create with a free account but after that, we do have yearly or monthly plans that start from $19/month or $170/year. The great thinbg with the monthly plan is that you can downgrade whenever you like, no minimum signup period :) Warm greetings from us here at SurveyLegend.

August 2018

Onpilin from Sasha's Fine Foods

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2018

Best ever online survey

Unlike other online survey service, SurveyLegend offers very generous number of functions, questions and participants for free users. It is suitable for those who would like to conduct a survey and have a lot of question and participants. In addition, their customer service agents are helpful and friendly. I contacted them twice for advice on functionality and they just provided excellent support and clarified all of my questions. If we happen to conduct a survey again, I definitely use SurveyLegend again.

Pros

SurveyLegend offers unlimited number of questions and participants, which are really useful when you have loads of questions to ask. Moreover, the live analytics function categorises data in a very easy to read format so it helps us interpret data to insight faster.

Cons

Some important functions are disabled for free version. For example, we cannot extract data into excel format or cannot delete some responses.

Response from SurveyLegend of SurveyLegend AB

Replied September 2018

Hi Onpilin, Thanks for the great review, we are honored to have you as a member :) We are glad you found our solution easy to use and generous. We try to give away as many features as we can for free, but the export of data is not one of them. We would love to be able to offer a solution that's 100% free but if we did that then we would not be able to exist. Best regards, Team SurveyLegend

May 2017

Konrad from TomTom

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

May 2017

Very simply and well done site for making surveys!

I had to know opinion on some problem. I had to ask all people from my departmen. Thanks to it I could create needed survey fast and for free. Results are displayed on very well looking graphs and diagrams.

Pros

The software offers easy to use and very intuitive interface. You can design your own survey just like you want! The most exciting for me is how it looks - buttons, forms, every single field looks well - it doesn't matter where you open your survey - on a normal screen or mobile.
When you create your survey you can use a lot of options like a typical questions or "picture" questions ;-) You can mark some questions as a required and everything works well and dynamically.

Cons

When you write question with a couple of options you can use option "Other" and let user write what he wants - that's great - but sadly you cannot see the answers in free version ;( (you have to buy monthly plan or you can get it for free - you have to write positive or negative review) - my review is rather positive - the site is responsive and looks really good.

Response from SurveyLegend of SurveyLegend AB

Replied May 2017

Hi Konrad, Thanks for the great review :) we are happy to know you enjoy our solution. We will be improving our "Live Analytics" and hope to be able to show even the other option. The other option is not shown because it affects the visual (charts) presentation negatively on the "Live Analytics" page. Warm greetings, Team SurveyLegend

April 2018

Lubaina from Various Non Profit organizations

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

April 2018

Its a pleasure to use, for both researchers and respondents

Pros

Love the user interface - I can set up surveys exactly as I want, get live analytics, identify and easily share actionable insights; also the SurveyLegend team are great at reaching out

Cons

You have to have a pro subscription to export your data and do all the clever things SurveyLegend supports, and for me it's not cost effective to do that for one-off, infrequent surveys

Response from SurveyLegend of SurveyLegend AB

Replied May 2018

Hi Lubaina, I must say your review made our day :) We are all happy to hear you enjoy using our solution and that our support team did a good job in assisting you during your survey creation journey. We are honored to have you as a member of the ever-growing SurveyLegend family. Best regards, Team SurveyLegend

August 2018

Georgina from Loughborough University

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

August 2018

Really easy and quick to use!

I would 100% recommend SurveyLegend to anyone, it is so simple to use and provided me with a comprehensive way to complete my research and I was able to reach a wide target population with the ability to use my survey on mobile devices.

Pros

The number of different question formats allowed me to design and utilise numerous answer styles to one question; the ease of use and the compatibility on mobile.

Cons

Harder to view live analytics in individual responses, live results in the free version show up as responses to the question rather than individual responses to each question.

Response from SurveyLegend of SurveyLegend AB

Replied September 2018

Hi Georgina, You spoil us with praises :) Thanks a lot, really happy to know that our solution was able to help you and save you time. We focus on making sure our surveys, forms, and polls are device friendly, more than 50 % of the surveys respondents to are done on phones so that's a super important aspect to think of and we did just that when we developed our solution :) Thanks once again for the great review and support. Best regards, Team SurveyLegend

May 2018

Wajahat from Szabist

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2018

I liked the overall quality as it was so easy to design and create one survey.

I had a sociology project which was on the topic water scarcity and its usage and i had to submit a survey to prove my point. It was hard for me to get the hard copies and then fill them by going to every person, but a friend suggested this so i used it and i loved it and i will further recommend this software to everyone.

Pros

The software is really user-friendly, I didn't even contacted the customer service as it was so easy and yeah its totally worth of money.

Cons

There was actually nothing at least that I disliked :) Because it was so to create a survey and also get the live results at once.

Response from SurveyLegend of SurveyLegend AB

Replied May 2018

Hi Wajahat, Thanks for the great review :) Really happy to hear our solution was of help during your sociology project. Hope all went well with your sociology project :) Warm greetings, Team SurveyLegend

June 2018

Lydia from School

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality