All Survio Reviews

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Domenico

Verified reviewer

Higher Education, 1,001-5,000 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Simple and effective

I used it in my university research; I had to submit the questionnaire to students attending a course. Survio was the perfect solution because of its straightforward usability. It is a very reliable tool.

PROS

It's very simple to build a questionnaire with multiple pages to improve readability. Simple and effective. With the free version you can download the pdf format of every single answer. The premium versions allows to use logic for enable or disable certain answers depending on your previous choices. The best part is the possibility to choice the kind of answer, i.e. scale, yes/no, with the possibility to add an "other" text field where responders can add their motivation (i.e. "other, please explain"). You can also use likert-like scale, radio button, multiple choices buttons, etc. You can choose to receive e-mails when someone answers the poll or the questionnaire.

CONS

The free version allows only 100 answers per day, however the premium accounts improves this numbers. Moreover, you can't download answers in xls version with the free account, you need a premium account to do that. The fees are expensive, expecially if used as academic like me. However, you can ask for a discount for student and academic purposes.

Reason for choosing Survio

Survio has better choices and personalizations than google modules

Vendor Response

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Replied August 2021

Deniz Nur

Electrical/Electronic Manufacturing, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

Survio's probably the easiest to use survey maker out there

We really benefitted from having Survio to manage our HR surveys. It's very cost effective and easy to use and set up. It saved us from having to pay more for a bigger survey tool that we wouldn't have even used that much

PROS

I love the drag and drop builder. It works very smoothly and looks very easy on the eye. I think it makes it much easier to use, especially for non-technical personnel. I also like all the native integrations they have available. It was a good surprise to not have to use API to connect it to our other tools

CONS

The embedded surveys are far from 100% stable. We've seen instances where the survey would take forever to load or the buttons wouldn't load at all

Reason for choosing Survio

Pricing and performance were particularly important for us, and all the options looked like they had decent performance, but most of them were unnecessarily pricey for the scale we wanted

Julia

Education Management, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Bachelor Thesis

PROS

- user friendly - offers many evaluation possibilities. - many different kinds of questions - templates - set colors - fast support - possibility for student discount

CONS

To get a student discount, you have to write reviews BEFORE you even had the opportunity to fully use Survio. I understand that reviews are important for a product and I was able to tell a few things about Survio, but not everything due to the fact that I haven't used it yet. I'm sure that I won't be dissapointet by Survio, but I'd wish that I could have given the reviews AFTER I used Survio. It would be more honest.

Reason for choosing Survio

better price-performance ratio I also liked the user interface very much and the user-friendly operation when you go on Survio's website, you get all important informations very quick

Vendor Response

Hello Julia, Thank you very much for your review. I am sorry to hear this. When we want a review for your student discount, we also take the risk that you can write a bad review. We appreciate your honesty. When you are in the situation that you did not use Survio yet, please contact us at support@survio.com. I believe that we can find a solution for you. We wish you good luck with your bachelor thesis and school. Your Survio Team

Replied November 2019

Alexandra

Education Management, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Reviewe- Survio

PROS

I like the posibilities that Survio gives me for my research and work. It´s easy to set and use.

CONS

I don't have anything I don't like about the site, it provides very good service

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2020

Survio review

My experience with Survio is very good. I usually manage to figure out what I want when proposing surveys

PROS

it's easy to use based on user experience easy to carry out new surveys easy to choose the type of question to ask

CONS

It just allows only 1 filter. sometimes it is unstable, versions are not saved or changes that are made are lost at other times try to design more complex functions, such as selecting variables and of those selected variables perform a preference ranking

Reason for choosing Survio

At the beginning for being a free option Once I got used to it, I became loyal. I had the option to do the surveys in google form, but nevertheless I stayed in Survio

Vendor Response

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Replied January 2021

Stefanie

Museums and Institutions, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2020

Simple, Easy, Quick

PROS

Survey creation is straightforward and simple. Easy to navigate as a survey creator as well as a survey respondent. Quick to make unique surveys tailored for your and your company's purpose.

CONS

Wish you could label the pages when creating a survey, it would save a lot of time. Would also like to be able to change question type (i. e. single choice to multiple choice) without having to create a new question from scratch.

Reason for choosing Survio

Survio is simple to use, has a great assortment of question types, allows for easy survey distribution, okay analysis of results, and has skip logic (important feature for my research) all at an affordable price (Personal Plan).

Vendor Response

Thank you for your review Stefanie, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Replied October 2020

Maximilian

Automotive, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Survio Review

PROS

By far the survey device with the best haptics - for the paticipants as for the executor

CONS

Unfortunally it‘s not free but somehow they have to get some money for the best survey device!

Reasons for switching to Survio

I SWITCHED FROM SOSCISURVEY BUT ITS NOT AN OPTION. Because the haptics from soscisurvey were bad & i looked for the best haptics

Tabea

Architecture & Planning, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Good tool for creating surveys

PROS

Very simple and intuitive operation, very simple design of questions and answers

CONS

Price categories were not initially obvious

Alexandra

Education Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Reliable Tool for surveys

We offer a lot of online seminars and it is not always easy to animate participants to give an evalution, but with this tool they are answering. For us the best way to find out, what they need.

PROS

The visualisation and the varied question and answer options.

CONS

translation just for the prepared questions, of I change questions I have to translate on my own.

Reason for choosing Survio

Because Limesurvey is not working outside of europe

Vendor Response

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Replied January 2021

Klára

Online Media, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

totally satisfied

PROS

I am completely satisfied with how easy it is to create questionnaires

CONS

I don't have any negatives. All work with this site is without problems

Ariadna

Wholesale, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Survio is the perfect platform for creating surveys.

Excellent experience. Easy to use.

PROS

The design possibilities it offers. It enables you to create a captivating survey.

CONS

The fact that I have to pay to use some of the functionalities.

Reason for choosing Survio

Because the design is better. You can personalize it more.

Reasons for switching to Survio

The design possibilities.

Vendor Response

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Replied June 2021

Ondřej

Non-Profit Organization Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Survio for non-profit organizations - art cinema

Our team in Kino Varsava z.s. has experience with Survio free version from several non-profits organizations and other projects. We want to use the bussiness version now for our project "Let´s go to Cinema", that allows great logic rules structure, branding and PDF, PPTx, DOCx exports.

PROS

Free version of Survio, we have experience with, provides enough functions for making simply questionnaires, for non-profit sector great point to start with. It is very intuitive and easy to use. We like the user friendly design and easy integration.

CONS

Nothing, maybe that the logic rules structure is not in the free version of Survio.

Reason for choosing Survio

Survio has better easy to use design and multilingual options.

Vendor Response

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Replied January 2021

Pia

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Create Questionnaires Easily And Manipulate Data To Get Desired Graphs

In fewer than ten minutes, we can design surveys. Questionnaires are relatively simple to make. We can create the graphs we desire by manipulating the survey data in a variety of ways.

PROS

It is an excellent tool for gathering responses to questions. Chart designs are attractive. The free version handles all fundamental tasks. They have a number of articles about writing questionnaires, using different kinds of questions, etc. If there are any issues, the support is quite helpful.

CONS

Not a single complaint. It functions exactly as I expected it to. It is just so simple, and the results are apparent immediately away.

Natalia

Research, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2017

I started using Survio to study the problem of conservation of birds that collide with windows.

This software will allow me to obtain information on how important is the problem of birds that collide with windows for bird conservation in Argentina. The survey will be disseminated at universities across the country for the purpose of obtaining valuable information. The data will be analysed and subsequently published in a scientific journal. The survey will have a national scope and I will be able to collect data that would otherwise be very difficult.

PROS

Survio allows me to obtain data for my research studies. What I like best is the ease of creating a survey and the amount of choice of question types it offers. Before I decided to use Survio I searched many other sites but Survio seemed to me the most suitable for my interests. The free option offers more services than other survey pages. Another very valuable thing is the possibility of discarding some answers that I will not include in the final results. It's really a very easy tool to use!

CONS

I would like the free option to allow you to place a logo (in this case the university) and download the data in XLS format.

Vendor Response

Hi Natalia, I love your feedback. You made my day :) really. If you ever need any help, just get in touch with us. Anytime. Have a nice day Ondrej (Survio team)

Replied November 2017

Edricks

Fund-Raising, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Analysis

I use it to carry out service for analysis purpose.

PROS

Analysis results are automatically generated and a clear reports are given with a professionally out to the user it's also has BI dashboard.

CONS

It's evaluates that's a very response automatically in a particular time and it is able to watch all the results from clients.

Natali

Research, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed July 2023

A great, professional and easy to use helper!

Survio is very easy to use, especially if you are a student, who uses surveys in their studies. I can easily create longer surveys just the way I like, because Survio offers multiple types of questions and other possibilities such as marking questions as compulsory or optional. Another benefit is that you can separate survey into sections, regarding the topic of questions. I also appreciate ability to put text in the beginning and at the end of survey. When it comes to dealing with responses, you can see nice and interactive overview of results of collected answers. I wish all the pro features were not charged. But I am still quite surprised with the great deal you get for free! I got used to working with Survio very quickly and would not change it to a different survey-maker.

PROS

easy to use, great options in charge-free version, multiple types of questions, compulsory or optional questions, sections of survey, text in the beginning and at the end of survey, interactive overview of results

CONS

overall nothing comes to mind, I just wish some of the professional features were for free

Mária

Higher Education, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

I am really happy about Survio website. Its a big help for my thesis about sport medicine. Thanks

PROS

Survio is very smart and good form of making interview for my thesis.

CONS

I have only great experience with Survio.

Reasons for switching to Survio

Survio is better and simle.

Vendor Response

Thank you for your review Maria, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.

Replied May 2020

Haris

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2017

Very easy to use and powerfull results charts.

Very handy tool for students to use for research. I have used this tool for both my thesis as other school related projects. It's very easy to use and the results are very well displayed in your own preferable graphs. The only thing I missed in this thool was the ability to let the responders choose a language in which they would like to have a survey in. Other than that Survio is a great research tool that i personally recommend to everyone! not only students!

PROS

The ease of use and the survey possibilities. You have a lot of other survey tools, but this one is hands down the easiest to use. The fact that you can do researches on the free version says alot.

CONS

The only thing that i missed was a feature that i could insert multiple language surveys to one survey (it's hard to explain). That was the only thing that i really missed. Other than that it's a very good tool.

Vendor Response

Hello Haris, thank you very much for your feedback and new features suggestions. That is what we need to hear from our customers. Stay in touch, keep using Survio - a lot of news is on the way :-) Have a nice day. Ondrej (Survio team)

Replied October 2017

Alžběta

Non-Profit Organization Management, 1,001-5,000 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Survio review

Survio made my work easier - happy to use it!

PROS

Easy to use, great technical support, various types of questions enable user to make really relevant questionnaire.

CONS

Some of the types of questions coul be more "sophisticated". It would be useful if "no answer" in one question could automatically redirect the questionnaire to selected question.

Vendor Response

Dear Albta, Thank you very much for your evaluation. We are glad you were satisfied with the tool. We always try to improve our tool. Good luck with your surveys. Your Survio Team

Replied January 2020

Eliza

E-Learning, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed February 2021

Easy to use

PROS

It is easy to use and the interface of the website is clear.

CONS

None. Most of the things are goods in this price

Reasons for switching to Survio

Too expensive for student

Vendor Response

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Replied March 2021

Anonymous

2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Clean design, easy to use, powerful tools and more

PROS

Nice and user-friendly interface, where is super easy to create simple forms or surveys even for a beginner. Although I'm using only the free trial version, for now, I can see that it's possible to use integration and automation, which can be really helpful. I also like that the surveys are 100% responsive on mobile devices, which is super important these days.

CONS

What I miss is the more customizable linear scale, text paragraph with the bigger box to write. The design could be also more customizable but then it probably wouldn't have that advantage of super simplicity.

Vendor Response

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Replied March 2021

User Profile

Sylwia

Verified reviewer

Automotive, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

my review

I'm working on my phd , and I needed to create a survey for my research, I hope thanks to survio I'll be able also to work easily on gathering my results , which will help me to do my analysis etc. :-)

PROS

- I like the graphic question's proposals, it helped me to start creating my own questionnaire - I like how the way how the questions could be editable - it's quite intuitive tool - I like the option of copying surveys - I like the Customer Service, which was provided to me

CONS

- the option with moving questions between the pages could be improved

Reasons for switching to Survio

I think [SENSITIVE CONTENT HIDDEN] is not working anymore, I used it in the past. Maybe it's changed now into [SENSITIVE CONTENT HIDDEN] but I couldn't find there clear price information, so I started to looking for another one. I think thanks to good positioning on google I easy found survio :-)

Vendor Response

Thank you for your review Sylwia, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Replied June 2020

Michelle

Higher Education, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Great survey tool

Survio is easy to use, the customer support is fast. My experience so far was very good.

PROS

I love the design, it looks professional and clean. Perfect combination. Also it is very easy to understand and use the tool.

CONS

There is one kind of answer that I was missing and that is to position every single answer between for example 1 to 10. Despite that I very much like the anwersing options.

Romana Michaela

Non-Profit Organization Management, 11-50 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2019

Easy solution for your surveys

PROS

It is very easy to manage, creation of questionnaires is very intuitive, you can also download results in different formats.

CONS

The price - for the use for non-governmental organisations it is too high.

Vendor Response

Dear Romana, Thank you very much for your evaluation. We are glad that you are satisfied with Survio. The price list is available on our website. If you need any help, please contact us by e-mail at suppot@survio.com. Our agents will take care of you and try to help you as much as it would be possible. I believe that we can find a solution for you. Your Survio team.

Replied September 2019

Marie

Business Supplies and Equipment, 5,001-10,000 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Veryy good website

I use Survio for survey in my seminar works

PROS

It is easy to use and well organized. There are a lot of options for evaluation answers

CONS

the number of answers in the free version could be higher

Reason for choosing Survio

It was easy a well organized

Vendor Response

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

Replied March 2021

Showing 1 - 25 of 564 Reviews