# WeHelp Software Reviews, Demo & Pricing - 2026 > Review of WeHelp Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/survey/wehelp-profile --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / WeHelp Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # WeHelp 2026: Benefits, Features & Pricing Wondering if WeHelp is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview WeHelp 5.0 [(6)](https://www.softwareadvice.com/survey/wehelp-profile/#reviews) Pricing Starting at $19.00 per month ### About WeHelp With WeHelp's NPS software, you can understand each step of your customer's journey. Understand how your customers act while talking on the phone, going to the e-commerce shopping cart, browsing your tool or even how they are served at the reception of your business. No matter which touchpoints they hit, you'll get the information you need to improve your business in our software. You'll be able to turn customer detractors into promoters who help grow your business. Wondering if WeHelp is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. ## WeHelp User Interface ## Popular WeHelp Alternatives Main Product WeHelp 5.0 [(6)](https://www.softwareadvice.com/survey/wehelp-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2895)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10458)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.42Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) 4.7 [(968)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.18Value for money - 4.38Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [SurveyLegend](https://www.softwareadvice.com/survey/surveylegend-profile/) 4.6 [(965)](https://www.softwareadvice.com/survey/surveylegend-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.31Value for money - 4.43Customer support - 4.49Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Survicate](https://www.softwareadvice.com/product/31821-Survicate/) 4.6 [(99)](https://www.softwareadvice.com/product/31821-Survicate/reviews/) Ratings Breakdown - 4.73Ease of use - 4.32Value for money - 4.77Customer support - 4.27Functionality Pricing Starting at $49.00 per month Get Price ## WeHelp Pricing and Plans Starting price: $19.00 per month Free Trial Free Version Basic $19.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## WeHelp Features - Popular features found in Customer Experience Customer Segmentation Customizable Fields Customizable Templates Dashboard Data Visualization Engagement Tracking Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management - More features of WeHelp Access Controls/Permissions Alerts/Notifications Collaboration Tools Customer Experience Management Customer Journey Mapping Customizable Branding Customizable Forms Customizable Reports Email Management Feedback Management Multi-Channel Communication NPS of Customers NPS Survey Structure Real-Time Analytics Real-Time Reporting Sentiment Analysis Surveys & Feedback Text Analysis Trend Analysis Visual Analytics Website Integration Workflow Management ## WeHelp Integrations ActiveCampaign Integration rated undefined from -1 review Pipedrive Integration rated undefined from -1 review ## WeHelp User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used WeHelp and would like to share your experience with others? Dilson M. Verified reviewer Information Technology and Services 51-200 employees Used weekly for more than 2 years Reviewed May 2023 Um dos melhores sistemas de gestão da experiência do cliente e NPS do mercado 5 Já usávamos uma ferramenta de NPS mas trocamos para o WeHelp há cerca de 4 anos e estamos muito satisfeitos com os resultados e com a evolução do produto. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: A facilidade de integrar, configurar e colocar em uso são grandes diferenciais. Cons: Não vejo nada que desagrade ou desabone a ferramenta. Reasons for switching to WeHelp Percebemos no WeHelp um suporte melhor e um produto com uma evolução mais rápida. Read More RT Rogério T. Verified reviewer Health, Wellness and Fitness 201-500 employees Used daily for more than 2 years Reviewed April 2023 Excelente solução 5 A wehelp melhorou muito minhas tomadas de decisão quanto a estratégia da empresa . Ouvir o cliente , se aproximar dele e construir uma empresa melhor com ele Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: A integração com o sistema da catraca ajuda muito, o fato de ser fácil e intuitivo facilita engajamento do time além das constantes melhorias e o envolvimento . Cons: Poderia integrar pra gera automações com meu sistema e com outras soluções Reasons for choosing WeHelp Atendimento foi mais eficiente Read More DK Daniele K. Verified reviewer Health, Wellness and Fitness 1001-5000 employees Used daily for more than 2 years Reviewed April 2023 Muito mais do que a nota de NPS 5 WeHelp vai muito além da nota de NPS. A ferramenta nos proporciona ter uma visão mais detalhada do funcionamento da academia e dos clientes, assim, em vários momentos, auxiliando na tomada de decisões. Além disso, é muito simples de usar e com diversas configurações que o próprio usuário pode fazer. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Além de ser uma ferramenta muito fácil de usar, é possível organizar as respostas do campo aberto através de tags, o que deixa o conteúdo ainda mais rico e simples para análise.Poder acompanhar quais são os pontos de contato que interferem na nota do cliente também é bem bacana. Cons: Sinto de falta de ter um ranking em algumas situações.Ex.: - Organizar os pontos de contato por nota.- Organizar as academias por nota de NPS Reasons for choosing WeHelp Além do custo-benefício e o knowhow do mercado de fitness aplicado no sistema, a simplicidade de gerir e apresentar informações muito relevantes. Reasons for switching to WeHelp Porque o WeHelp não faz somente a pesquisa de NPS. Ele ajuda a fazer a gestão de relacionamento com o cliente, e de forma muito simples e organizada. Read More CM Cássio M. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Reviewed April 2023 Imprescindível 5 Ótima Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ferramenta imprescindível para nortear as melhores decisões , entender as necessidades através do olhar do cliente . Cons: A formatação que o e-mail é entregue após envio .Os parágrafos e espaçamentos se alteram . Reasons for choosing WeHelp Melhor custo x benefício do mercado Read More EM Emanuel M. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 2 years Reviewed April 2023 Satifação com o produto 5 O sistema tornou a nossa busca por conhecer o nosso cliente mais fácil e nos auxilia diariamente a buscar o aperfeiçomento da nossa operação! Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: Sistema fácil, intuitivo e confiável. Nos ajuda a monitorar a satisfação dos nosso clientes e aperfeiçoar nossa operação! Cons: O WeHelp é um sistema muito prático e não tem elementos de dificil entendimento ou compreensão. Reasons for switching to WeHelp A franqueadora que decidiu Read More Dayane F. Verified reviewer Marketing and Advertising 11-50 employees Used monthly for more than 2 years Review source Reviewed April 2023 Pesquisa NPS com a WeHelp 5 Excelente suporte e atendimento. Estou muito satisfeita! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Consigo identificar os clientes promotores e criar estratégias para aumentar lealdade e recompensas por novas indicações Cons: Preferia pagamento em reais. O pagamento é em dólar. Mas isso é comum em ferramentas internacionais então, tudo bem. Reasons for choosing WeHelp Ferramenta de NPS do jeito certo Read More Showing 1 - 6 of 6 Reviews ## Other Top Recommended Customer Experience Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **1** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10458) Recently recommended **0** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6977) Recently recommended **0** times [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) **4.4** (3797) Recently recommended **0** times Stuck Between Options? Our experts can help you compare WeHelp with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice