# Wootric Software Reviews, Demo & Pricing - 2026 > Review of Wootric Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/survey/wootric-profile --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Wootric Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Wootric 2026: Benefits, Features & Pricing Wondering if Wootric is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Wootric 4.6 [(12)](https://www.softwareadvice.com/survey/wootric-profile/#reviews) Pricing Starting at $89.00 per month ### About Wootric Wootric is a cloud-based customer experience and feedback management software that helps measure and enhance client satisfaction. Primarily catering small to large businesses, the platform uses artificial intelligence to provide insights into customers' happiness with single question micro-surveys. Key features of Wootric include management of customer feedback, communication, engagement, campaigns, loyalty, segmentation, rating, review, market survey and referrals. Additionally, it facilitates net promoter score feedback, which allows businesses to communicate through various touch points such as, in-app or website, email and short message service (SMS). Wootric provides software development kits (SDKs) and application programming interfaces (APIs), which further allow customization of platform as per the requirements. It also integrates with Zapier, Salesforce, Hubspot, Intercom, Slack, Zendesk, Gainsight, Totango, mixpanel, Segment, Stitch, Xplenty and Webhooks. Wootric is available at no cost for startups and additional services are provided on monthly paid subscriptions. It offers support via chat, phone and email. Wondering if Wootric is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## Wootric User Interface ## Popular Wootric Alternatives Main Product Wootric 4.6 [(12)](https://www.softwareadvice.com/survey/wootric-profile/#reviews) Ratings Breakdown - 4.58Ease of use - 4.75Value for money - 4.38Customer support - 4.25Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [Survicate](https://www.softwareadvice.com/product/31821-Survicate/) 4.6 [(99)](https://www.softwareadvice.com/product/31821-Survicate/reviews/) Ratings Breakdown - 4.73Ease of use - 4.32Value for money - 4.77Customer support - 4.27Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) 4.6 [(542)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.42Value for money - 4.46Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [GetFeedback](https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/) 4.6 [(53)](https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.15Value for money - 4.52Customer support - 4.50Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [CustomerHero](https://www.softwareadvice.com/website-optimization/startquestion-profile/) 4.9 [(175)](https://www.softwareadvice.com/website-optimization/startquestion-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.66Value for money - 4.92Customer support - 4.64Functionality Pricing Available upon request Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2895)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price ## Wootric Pricing and Plans Starting price: $89.00 per month Free Trial Free Version Basic $89.00 per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Wootric Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of Wootric API CES Survey Structure Complaint Monitoring CSAT Survey Structure Customer Experience Management Customer Segmentation Customizable Fields Customizable Forms Dashboard Mobile Survey Multi-Channel Data Collection Multi-Channel Distribution Multi-Language Negative Feedback Management NPS of Customers NPS of Employees NPS Survey Structure Predictive Analytics Pulse Surveys Reporting/Analytics Response Quotas Response Validation Segmentation Sentiment Analysis Site Intercept Survey Survey Builder Survey/Poll Management Surveys & Feedback Tagging Text Analysis ## Wootric User Reviews Overall Rating 4.6 Ratings Breakdown 5 58% 4 42% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.8 Customer support 4.4 Functionality 4.3 Have you used Wootric and would like to share your experience with others? Mohamed S. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 6 months Review source Reviewed July 2021 Perfect NPS especially the integration with intercom 4 It's a good tool to use. Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: Almost no time to start sending NPS to our users and getting data. Cons: The UX is not the best, need to be modern more than the current. Reasons for switching to Wootric The pricing Read More WV Wagner V. Verified reviewer Computer Software 11-50 employees Used monthly for less than 12 months Review source Reviewed April 2020 Tool that helps the sales team in tracking the customer 5 Tool that helps the sales team to monitor the customer, sell additives and guarantee customer satisfaction after the purchase of our products. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: It allows us to define the periodicity between the first and the second survey. Through our configuration, we can search our customers by company, being able to identify, which companies have more detractors and promoters customers, assisting in the post sales contact. We can identify through feedbacks, when a customer is dissatisfied with the product he bought and sometimes even the reason. Cons: Manually we need, after a while, to look for the last evaluation of the client, to compare with the current one, making it impossible to identify and automatically if the negotiation carried out with the client, generated a better assessment than the previous one. Reasons for switching to Wootric The survey conducted by form, has a much lower response rate, compared to what Wootric can return. Read More VR Verified Reviewer Market Research 51-200 employees Used monthly for less than 6 months Review source Reviewed February 2019 Good for a simple NPS tool, should have a better API though 4 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: This tool is simple to use and the UI is clear and easy to grasp. When needed, customer support was helpful and quite fast to answer. Cons: The Wootric product by itself is good. However, when I used the API to retrieve data, some endpoints didn't allow us to get only the latest updated results which meant we had to get all the results each time (the number of results obviously kept on growing over time). On top of that, there is a limit of pages (30) and a limit or records per page (50) which makes the querying very difficult in order to retrieve more than 1500 results. Read More VA Vinicius A. Verified reviewer Computer Software 11-50 employees Used weekly for less than 2 years Review source Reviewed October 2019 Take control of the NPS 5 Wootric is very useful for our Customer Success team. They have the control of the NPS, and use the info collected to contact customers in order to understand what they are really missing, and how we could help in a more efficient way. Since we start counting the NPS, this actions has helped us to improve more, and our NPS keeps going up. I have made a personal use of it when collecting information in a ux research, for a project in the design team. The simplicity of the tools and the filters of search has facilitated my job. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The platform is intuitive, anyone learns quickly how to use, filters are smart (date, grade, company, email, etc.). We have a integration with Slack, and the comments made by customers go to a channel in there, this way everyone in the company can evaluated the perception of our users about our tool, without the need to access wootric. Some collect needs to be classified by type tags before. After that I can filter to see only grades, comments, by detractors or promoters, etc. After that I can use this data to making decisions and prioritize improvements for our product. Cons: The mobile version is a mess, it is not responsive. Read More EB Emilio Joaquín B. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 12 months Review source Reviewed November 2019 A great software to know your customer 5 All in all, it's a great experience because the information is readily available, which makes decision making possible, and is very easy to use. Our employees are able to know in real time the problems our customers have. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Possibility to use tags in the evaluations to stratify the data and the Snapshot screen is very complete. Cons: You cannot compare current data with previous data on the same graph. Reasons for choosing Wootric Ease of use. Reasons for switching to Wootric For lack of information and reports. Read More El Emanuelle l. Verified reviewer Computer Software 11-50 employees Used weekly for less than 2 years Review source Reviewed February 2020 Great tool for tracking customer satisfaction and feedback 5 Wootric is a great customer satisfaction survey tool, because with it we can monitor our customers' satisfaction monthly and also view the positive and negative comments made. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It allows the interaction of the entire company on the evaluations received with customer feedbacks. Through feedbacks we are able to deal with customer complaints and build successful cases with promoters. It allows you to classify comments with tags that help us to classify the most recurring problems, so that we can take the necessary actions to eliminate their cause. Cons: It does not allow us to monitor the feedbacks handled in an automated way. Today we need to look at the last feedback sent by the person to compare with the current one and analyze whether their satisfaction has improved or not, after the last deal. They could allow comparing periods between one year and another, or from one month to another. I could provide NPS reports by company monthly without having to export and do it manually. Read More EA Estefanía A. Verified reviewer Computer Software 11-50 employees Used daily for less than 12 months Review source Reviewed April 2020 get the result of your customer's satisfaction the moment it happens 5 Ratings Breakdown 4 Ease of use 4 Functionality Pros: The software allows evaluations to run directly in the application, and allows it to be sent by email. It allows exporting reports, where we use them to carry out more detailed analyzes. It has a very beautiful dashboard and allows various visualization settings in the graphics. We have an Integration with zapier, where evaluations without comments, we send an automatic email to customers. Cons: I don't see it as a bad thing, but the system is not very responsive and sometimes the filter fails, where we need to update the page to use it again. Read More AF Alexander F. Verified reviewer Computer Software 11-50 employees Used daily for more than 2 years Review source Reviewed November 2019 Overall product rating 4 My experience with the tool is very positive. It is well accepted in the company (at analytics) and by our customers (at the surveys). Through it we treat the feedbacks and perform the daily monitoring of the evaluations. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: System Usability. Evaluation within the software. Creation of several filters. Analysis through trends. Cons: It is not possible to close the client feedback loop. Comparison month by month in charts by customer. Extract custom reports. Read More AF Ariana F. Verified reviewer Design 51-200 employees Used daily for free trial Review source Reviewed May 2020 Review for Wootric 5 Wootric is a tool that has gained a primary place in the processes of the customer experience team, but I see its great potential leveraging other teams such as development, marketing, support, design, sales etc. Because by finding patterns in our customers feedbacks we can make decisions based on data and improve our product even more. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It is a simple and optimized way to receive feedback from our app by our customers. It is a very intuitive platform that makes difficult information to be viewed more quickly and easily, to generate new experiences for our customers. The NPS survey layout does not interfere in our app. Cons: I believe it would improve my experience if the left side filter was fully opened, so I could do the custom filtering more easily and in a few clicks, but to do that it would be necessary to work on the hierarchy of elements as to know what is the title; or filter's checkbox. The panel information like graphics is a bit confusing, maybe it need more wide space. Read More Augusto G. Verified reviewer Marketing and Advertising 11-50 employees Used other for less than 2 years Review source Reviewed August 2019 Has what we need 4 It's a very satisfatory experience and I tell to others about the tool when my friends need it. Ratings Breakdown 4 Ease of use 4 Functionality Pros: In our company, we use it to do NPS and compile the results. We embed in emails marketing and send to our customers. It has worked perfectly since the beginning. Cons: I feel like we deserve a better design for our main dashboard and some extra features like reminders of re-application the NPS. Read More Showing 1 - 10 of 12 Reviews Load More Reviews ## Other Top Recommended Survey Software [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) **4.5** (17624) Recently recommended **0** times [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11451) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10458) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5254) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Wootric with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice