Customized surveys
Supported Operating System(s):
Web browser (OS agnostic)About Zoho Survey
Zoho Survey is a cloud-based 360-degree feedback surveying solution that caters to small, midsize and large organizations. The solution offers templates and a library of questions to create custom surveys. Survey creators can also customize themes to match their branding. It also offers multilingual support.
Human resources professionals can use branching and logic features with follow-up questions in surveys. The solution has real-time reporting that provides employee self and cumulative rating given by various individuals across the organization. The reports can be shared and analyzed for trends by applying filters and other analytics features.
The security features of the solution include video monitoring, controlled entrance, biometric and two-fac...
338 Reviews of Zoho Survey
Average User Ratings
Overall
4.60 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
June 2020
Rahul from Roasted Bean Box
Verified Reviewer
Company Size: 2-10 employees
Industry: Food & Beverages
Time Used: Less than 6 months
Review Source: GetApp
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
June 2020
Extremely easy to set up yet having a very professional look
I am very satisfied with how easy it was to set-up my market research survey. However, I found the price for obtaining answers from Zoho users pretty expensive.
Pros
I love the different options of the type of answers the survey questions can have (e.g. matrix, rating scale etc.)
Cons
The translate feature does not allow us to translate the name of the document. Also the survey does not accept responses when the admin is updating while the survey is online. There is no warning given.
Reasons for Switching to Zoho Survey
Zoho Survey had more options for the response type and a much more professional look.
September 2020
Anonymous
Verified Reviewer
Company Size: 2-10 employees
Review Source: GetApp
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2020
Easy and accesible
I have only used it with the free trial and I would say so far so good
Pros
It is easy to use and very clear with a lot of type of questions and it has all the requirements needed
Cons
The free trial is very short. It would be great to have a cheaper price for students who use it
Reasons for Choosing Zoho Survey
It is easier to use and have the type of questions I needed
Reasons for Switching to Zoho Survey
Because I find zoho more usefull
February 2021
Steven from Playlister
Company Size: 501-1,000 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
3.0
February 2021
Clear form builder for online and email surveys
We use Zoho Survey for user feedback gathering and internal staff surveys.
Pros
Form builder with range of complex selector tools, such as ranking sliders and star ratings, provide a more playful option than traditional checkboxes and radio buttons. Easy to aggregate results provide data insights of responses.
Cons
Richer data highlighting surveys not completed or invitations not viewed on a per user basis would be helpful. Further linking this information with additional nudge options might help to encourage participation.
July 2017
Anonymous
Verified Reviewer
Review Source: GetApp
Ease-of-use
4.0
Value for money
2.0
Customer support
2.0
Functionality
4.0
July 2017
Is good... Could be better
Pros
Zoho Survey is easy to use in order to make the surveys and to look back at the responses. I found the survey editor easy to use.
Cons
I didn't like the fact that it is very costly to make a survey and that you had to subscribe and pay money in order to use it after the free trial, even when you are not using it for business or other money making surveys.
November 2020
Anonymous
Verified Reviewer
Company Size: 1,001-5,000 employees
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Zoho Survey Review
Pretty good
Pros
I was actually browsing through many survey generating platforms and decided on Zoho Survey as it has a much larger variety of survey layouts and could match the complexity needs of our survey form
Cons
It took a while to get used to the software and to find certain things
Reasons for Choosing Zoho Survey
Zoho Survey has a much larger variety of survey layouts and could match the complexity needs of our survey form
Reasons for Switching to Zoho Survey
Zoho Survey has a much larger variety of survey layouts and could match the complexity needs of our survey form
