--- title: "Zoho Survey Software Reviews, Demo & Pricing - 2026" description: "Review of Zoho Survey Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/survey/zoho-survey-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Zoho Survey Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-experience/zoho-survey-profile/reviews/)[Alternatives](https://www.softwareadvice.com/customer-experience/zoho-survey-profile/alternatives/) # Zoho Survey Review From $35-$109/month Free version 14-day free trial 4 plans Wondering if Zoho Survey is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Zoho Survey 4.6 [(455)](https://www.softwareadvice.com/customer-experience/zoho-survey-profile/reviews/) FrontRunner 2026 Pricing Starting at $35.00 flat rate per month ### About Zoho Survey Zoho Survey is an online tool for creating, distributing, and analyzing surveys. It is designed for purposes such as market research, feedback collection, and measuring customer satisfaction. It is used by businesses, educational institutions, healthcare organizations, and non-profits to gather insights through customizable questionnaires and feedback forms. The platform includes various features, such as multiple question types, advanced survey logic, and multilingual support. Surveys can be customized with themes, logos, and white-labeling options, including custom URLs. Distribution methods include email, social media, website embeds, QR codes, and offline collection for areas with limited internet access. Access control options include geo-location targeting, anonymous surveys, and response quotas. Zoho Survey provides analytics tools such as real-time reporting, sentiment analysis, and data visualization features. Cross-tabulation capabilities allow for deeper analysis of survey responses. Security and compliance measures ensure data protection, and results can be shared with stakeholders to support decision-making. Wondering if Zoho Survey is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## Zoho Survey User Interface ## Popular Zoho Survey Alternatives Main Product Zoho Survey 4.6 [(455)](https://www.softwareadvice.com/customer-experience/zoho-survey-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.34Value for money - 4.45Customer support - 4.50Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [UmfrageOnline](https://www.softwareadvice.com/product/449992-Enquetes-Maken/) 4.6 [(1781)](https://www.softwareadvice.com/product/449992-Enquetes-Maken/reviews/) Ratings Breakdown - 4.63Ease of use - 3.85Value for money - 4.21Customer support - 4.52Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) 4.7 [(11577)](https://www.softwareadvice.com/forms-automation/google-forms-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.77Value for money - 4.37Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10512)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.41Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2926)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.45Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) 4.7 [(979)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.18Value for money - 4.38Customer support - 4.50Functionality Pricing Starting at $39.00 per month Get Price ## Zoho Survey Pros and Cons We analyzed 455 verified reviews for Zoho Survey to find out what actual users really think. Select to learn more Intuitive And User-Friendly Interface Navigating Zoho Survey is simple, with a clean design and intuitive controls that make setup and editing easy for all users. The platform’s straightforward process flow and accessible features help users create, share, and analyze surveys without needing technical expertise. Customizable Survey Design Tools Creating surveys with Zoho Survey is straightforward thanks to drag-and-drop fields, a wide range of templates, and flexible customization options. You can tailor questions, add branding, and use conditional logic to make surveys interactive and relevant for different audiences. Flexible Survey Deployment Options Zoho Survey offers versatile tools for building and distributing surveys, including logic paths, multilingual support, and customizable templates. You can easily gather feedback from diverse audiences, analyze responses, and collaborate with team members to improve survey quality and reporting. Limited Free Features And Cost Concerns Zoho Survey’s pricing is a frequent concern, with many users finding the free version restrictive and paid plans expensive compared to competitors. Essential features like customization and data export are often locked behind higher tiers, making it less accessible for students and small organizations. ## Zoho Survey Pricing and Plans Starting price: $35.00 per month Free Trial Free Version Free $0.00 flat rate, per month Plan includes: - 100 Responses / Survey - 10 Questions / Survey - 3rd Party Integrations - Anonymous Responses - Answer Validation - Embed Call Link - Embed Survey in Website - Embed Video - Export as PDF - Filters Read More Plus $35.00 flat rate, per month Plan includes: - 3000 Responses/Month - 3rd Party Integrations - Add Logo - Anonymous Responses - Answer Validation - Complete Survey Design Customization - CSV - Customizable Reports - Email Distribution - Embed Call Link Read More Pro $49.00 flat rate, per month Plan includes: - 3rd Party Integrations - 5000 Responses/Month - Add Logo - Anonymous Responses - Answer Validation - Complete Survey Design Customization - CSV - Custom Field Encryption - Customizable Reports - Custom Variable Read More Enterprise Pricing available upon request Plan includes: - 3rd Party Integrations - 3 Users - 7000 Responses/Month - Add Logo - Anonymous Responses - Answer Validation - Audit Logs - Complete Survey Design Customization - CSV - Custom Field Encryption Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zoho Survey Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of Zoho Survey Activity Dashboard Alerts/Notifications API Conditional Logic CRM Customer Segmentation Customizable Branding Customizable Fields Customizable Reports Data Security Data Visualization Email Distribution Email Management Email Reminders Live Results Sharing Mobile Survey Multi-Channel Data Collection Multi-Channel Distribution Multi-Language Multiple Question Types NPS Survey Structure Offline Response Collection Online Polling Panel Management Performance Metrics Presentation Tools Q&A Management Question Library Question Piping Quizzes Randomization Real-Time Data Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Response Quotas Response Validation Search/Filter Sentiment Analysis Site Intercept Survey Social Media Integration SSL Security Statistical Analysis Survey Builder Survey/Poll Management Survey Sample Management Surveys & Feedback Template Management Third-Party Integrations Visual Analytics Word Clouds ## Zoho Survey Integrations Zoho CRM Integration rated 4.6 from 12 reviews Zoho Campaigns Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Google Docs Integration rated undefined from -1 review Zoho Sheet Integration rated undefined from -1 review See all 15 integrations ## Zoho Survey User Reviews ## Zoho Survey customer ratings - Overall rating: 4.6/5 - Total reviews: 455 ### Rating distribution - 5 stars: 297 reviews (65%) - 4 stars: 142 reviews (31%) - 3 stars: 13 reviews (3%) - 2 stars: 2 reviews (0%) - 1 star: 1 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.3/5 - Customer support: 4.5/5 - Functionality: 4.5/5 --- ### Good survey tool if you use Zoho CRM - Overall rating: 4/5 - Reviewer: Kevin V. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros Easy to create a survey and administrate it fast. It's included in our Zoho membership so we've also set up automations with our CRM part. #### Cons The visual of the survey it not always customisable to our taste and doesn't look 100% good. Although you can use the API to do your own design and call the survey in the backend but this takes more time. #### Reasons for choosing Zoho Survey It was already available as we use Zoho crm. --- ### Simple, Efficient, and Easy-to-Use Survey Tool - Overall rating: 4/5 - Reviewer: Nissam C. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Zoho Survey has been positive and efficient. It is easy to use, with a clean interface that makes survey creation simple even for beginners. The drag-and-drop builder and variety of question types help in quickly designing structured surveys without much effort. I found the logic and branching features useful for creating more dynamic and targeted questionnaires. The real-time reporting and basic analytics are helpful for quickly reviewing responses and making decisions. However, while it works very well for standard survey needs, there are some limitations in advanced customization, design flexibility, and deeper analytics compared to more specialized tools. Integration with other platforms is useful but can sometimes require additional configuration. Overall, it is a reliable and practical tool for everyday survey requirements, especially for businesses that want a straightforward and easy-to-manage solution without complexity. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Zoho Survey is its simplicity combined with powerful functionality. The platform is very user-friendly, making it easy to create and distribute surveys without needing technical knowledge. The drag-and-drop builder, wide range of question types, and customizable templates save a lot of time. I also appreciate the real-time reporting and analytics, which make it easy to understand responses quickly. The logic and branching features are very useful for creating smart, dynamic surveys. In addition, it integrates well with other tools and provides good data export options. Overall, it feels efficient, flexible, and reliable for both basic and advanced survey needs. #### Cons The least I liked about Zoho Survey is that some advanced customization options feel limited compared to more specialized survey tools. The design flexibility for creating highly branded or visually unique surveys is somewhat restricted. Also, certain analytics features could be more advanced and interactive for deeper data insights. The interface, while user-friendly, can sometimes feel a bit basic for power users who need more complex survey logic or reporting. Additionally, integration with some third-party tools may require extra setup or workarounds. Overall, it is good for general use, but it could improve in flexibility, advanced analytics, and deeper customization options. --- ### Skip logic that just works, no developer handholding required. - Overall rating: 4/5 - Reviewer: Pritam P. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered We run employee engagement surveys and occasional customer check-ins. Zoho Survey handles both without making us choose between simplicity and control. Setup takes maybe twenty minutes, results export clean, and nobody's emailed me confused about how to fill one out yet. That's worth keeping around. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Before Zoho Survey, we were just cobbling together Google Forms and then manually filtering everything in spreadsheets. It ate up hours of our time every feedback cycle. The conditional branching here actually works, though. You set up paths based on people's answers, so they only see what’s relevant to them, and the data comes back already segmented. It saves us from doing pivot table gymnastics later on. #### Cons The mobile preview sometimes doesn't match what actually renders on phones, so you'll want to send yourself test links before launch. Theme customization gets fiddly if you're trying to match exact brand colors, close enough usually has to be good enough. --- ### As the survey tool inside Zoho One suite it gets the job done. Probably would consider it separately - Overall rating: 3/5 - Reviewer: Juan M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Great survey tool, very complete and straightforward. Would recommend it for all Zoho One users. However if you do not need to integrate your survey answers to your CRM you will probably can get the job done with free tools like Surveymonkey or Google Forms #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Zoho Survey comes integrated with Zoho One suite solutions. The answers can integrate within Zoho CRM Great customization features.With seamless drag and drop blocks you can build a survey template from scratch in short time. #### Cons I wouldn't consider buying Zoho Survey as a stand-alone product. The tool has been designed to work as an extension of Zoho One, it doesn't integrate well with third party crms. #### Reasons for choosing Zoho Survey Zoho Survey already was already included in our Zoho One suscription #### Reasons for switching to Zoho Survey Because it was included withing Zoho One Suit and it integrated well with the CRM --- ### Smooth Data Collection and Surveys With Zoho Survey - Overall rating: 5/5 - Reviewer: Berangere G. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We use the tool to run our surveys and when collecting clients data and it has so far served us well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it comes with extensive templates that are ready to use and fully customizable. I like that we can brand our survey forms and that the tool supports multichannel distribution. It supports native integration which is a plus. #### Cons Having used Zoho Survey long enough, I almost have no complaints. It has delivered as a survey and an online forms solution. --- ### Flexible and Reliable Survey Tool with Useful Features - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Zoho Survey has been positive. It is a reliable and flexible tool for creating customer feedback surveys, internal questionnaires, and research surveys. Creating and distributing surveys is straightforward, and the reporting tools make it easy to understand the responses. There is a small learning curve for the advanced features, but for regular survey creation it works very well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Zoho Survey makes it easy to create professional surveys without spending much time on setup. I like the variety of question types, ready-made templates, skip logic, and customization options. The reporting features are useful for quickly reviewing responses, and the integration with other Zoho applications makes it convenient for business use. #### Cons Some of the more advanced features and customization options take time to learn, especially when building complex surveys. The interface can also feel a little crowded in certain areas, and some useful features are limited to the higher-priced plans. More flexibility in report customization would also be helpful. --- ### Better analyzed surveys - Overall rating: 5/5 - Reviewer: Aiden J. - Verified reviewer: Yes - Industry: Restaurants - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered It facilitates the entire survey creation process, from design, creativity, distribution, and data collection to analyze responses, which is the most important part of the entire process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho Survey has been essential for creating surveys and understanding customer satisfaction in terms of service and presentation. From the initial creation, it's a simple process in which all the information is clearly defined and has an attractive design for the public. Most customers don't fill out surveys because they find them boring. However, Zoho Survey makes it a simpler and faster process to respond to, and it's easier for us to send them to the entire interested public. #### Cons I don't dislike it at all because Zoho has always proven to be a very comprehensive platform without flaws or poor user tools. #### Vendor response Thank you for the lovely feedback—it means a lot. We're delighted the process felt smooth for you and your customers. It's always our intention to keep things clear and effortless, so it's great to know it worked that way for you. Replied July 2025 --- ### How zoho survey fits into our product feedback loop. - Overall rating: 5/5 - Reviewer: Vittal B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We work with data to iterate on UX changes and prioritize roadmap features. It served to validate user pain points before they were problems. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It was simple to get started with Zoho Survey and connect to CRM and Zoho Analytics. It enables us to collect that feedback post-demo, onboarding, and feature testing all queuable and orderable. #### Cons The design is customisable; you can skin it, but you cannot expect pixel perfect control over the design. Also mobile optimization could be better. #### Vendor response Thank you for the thoughtful review—it’s great to hear how you're using Zoho Survey to stay ahead of user needs. We hear you on design flexibility and mobile optimization, and we’d like to dig deeper into it and assist you better. Kindly reach us at feedback@zohosurvey.com so we can take this further. Replied July 2025 --- ### Secure insights from diverse audiences - Overall rating: 5/5 - Reviewer: Mourtadi F. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho Survey special logic paths and multilingual questionnaires allow me to craft defined surveys, which resonate with my global customers. Conditional questions make the feedback feel-relevant and the sentiment charts allow me to read responses in real-time. #### Cons Occasionally exporting in Excel gave me too generic results that required a manual refresh before being shared. --- ### Dont just take my word for it try it yourself, they even offer 7-day free trial so what will you lose? - Overall rating: 5/5 - Reviewer: Brandy K. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho Survey has been great! There are so many features to make surveys your own even when using their templates. If you are still unsure just from my opinion guess what they give you a 7 day free trial so you can try it for yourself! So, what will you lose, nothing just a little bit of your time but you won't even miss it once you try ZoHo Survey. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that if I want to know more about or interact with my customers then I can create a survey that will ask the questions I want it to ask, or I can use surveys they have already created and I just choose from different templates. I can also create fun little polls to poll my customers about a certain product versus another. I can even create forms, and quizzes for my employees. #### Cons I love Zoho Survey. There was nothing that I didn't like about it. --- Showing 1 - 10 of 455 Reviews [See All Reviews](https://www.softwareadvice.com/customer-experience/zoho-survey-profile/reviews/) ## Zoho Survey Popular Comparisons [UmfrageOnline vs Zoho Survey](https://www.softwareadvice.com/compare/434462-zoho-survey/vs/449992-Enquetes-Maken/)[Google Forms vs Zoho Survey](https://www.softwareadvice.com/forms-automation/google-forms-profile/vs/zoho-survey/)[SurveyMonkey vs Zoho Survey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/vs/zoho-survey/)[Jotform vs Zoho Survey](https://www.softwareadvice.com/market-research/jotform-profile/vs/zoho-survey/)[Typeform vs Zoho Survey](https://www.softwareadvice.com/hr/typeform-profile/vs/zoho-survey/)[SurveySparrow vs Zoho Survey](https://www.softwareadvice.com/survey/surveysparrow-profile/vs/zoho-survey/)[Microsoft Forms vs Zoho Survey](https://www.softwareadvice.com/polling/microsoft-forms-profile/vs/zoho-survey/) [Compare All Alternatives](https://www.softwareadvice.com/customer-experience/zoho-survey-profile/alternatives/) ## Other Top Recommended Survey Software [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11577) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10512) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5315) Recently recommended **0** times [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.9** (4312) Recently recommended **0** times Stuck Between Options? 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