About Zoho Survey

Zoho Survey is a cloud-based 360-degree feedback surveying solution that caters to small, midsize and large organizations. The solution offers templates and a library of questions to create custom surveys. Survey creators can also customize themes to match their branding. It also offers multilingual support.

Human resources professionals can use branching and logic features with follow-up questions in surveys. The solution has real-time reporting that provides employee self and cumulative rating given by various individuals across the organization. The reports can be shared and analyzed for trends by applying filters and other analytics features.

The security features of the solution include video monitoring, controlled entrance, biometric and two-fac...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

338 Reviews of Zoho Survey

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(220)

220

4 stars

(105)

105

3 stars

(10)

10

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 338 results

June 2020

Rahul from Roasted Bean Box

Verified Reviewer

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 6 months

Review Source: GetApp


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2020

Extremely easy to set up yet having a very professional look

I am very satisfied with how easy it was to set-up my market research survey. However, I found the price for obtaining answers from Zoho users pretty expensive.

Pros

I love the different options of the type of answers the survey questions can have (e.g. matrix, rating scale etc.)

Cons

The translate feature does not allow us to translate the name of the document. Also the survey does not accept responses when the admin is updating while the survey is online. There is no warning given.

Reasons for Switching to Zoho Survey

Zoho Survey had more options for the response type and a much more professional look.

September 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2020

Easy and accesible

I have only used it with the free trial and I would say so far so good

Pros

It is easy to use and very clear with a lot of type of questions and it has all the requirements needed

Cons

The free trial is very short. It would be great to have a cheaper price for students who use it

Reasons for Choosing Zoho Survey

It is easier to use and have the type of questions I needed

Reasons for Switching to Zoho Survey

Because I find zoho more usefull

February 2021

Steven from Playlister

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

February 2021

Clear form builder for online and email surveys

We use Zoho Survey for user feedback gathering and internal staff surveys.

Pros

Form builder with range of complex selector tools, such as ranking sliders and star ratings, provide a more playful option than traditional checkboxes and radio buttons. Easy to aggregate results provide data insights of responses.

Cons

Richer data highlighting surveys not completed or invitations not viewed on a per user basis would be helpful. Further linking this information with additional nudge options might help to encourage participation.

July 2017

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

4.0

Value for money

2.0

Customer support

2.0

Functionality

4.0

July 2017

Is good... Could be better

Pros

Zoho Survey is easy to use in order to make the surveys and to look back at the responses. I found the survey editor easy to use.

Cons

I didn't like the fact that it is very costly to make a survey and that you had to subscribe and pay money in order to use it after the free trial, even when you are not using it for business or other money making surveys.

November 2020

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Zoho Survey Review

Pretty good

Pros

I was actually browsing through many survey generating platforms and decided on Zoho Survey as it has a much larger variety of survey layouts and could match the complexity needs of our survey form

Cons

It took a while to get used to the software and to find certain things

Reasons for Choosing Zoho Survey

Zoho Survey has a much larger variety of survey layouts and could match the complexity needs of our survey form

Reasons for Switching to Zoho Survey

Zoho Survey has a much larger variety of survey layouts and could match the complexity needs of our survey form