--- title: "MyTAXPrepOffice Software Reviews, Demo & Pricing - 2026" description: "Review of MyTAXPrepOffice Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/tax-practice-management/mytaxprepoffice-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Tax Preparation Software](https://www.softwareadvice.com/tax-preparation/) / MyTAXPrepOffice Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/tax-practice-management/mytaxprepoffice-profile/reviews/)[Alternatives](https://www.softwareadvice.com/tax-practice-management/mytaxprepoffice-profile/alternatives/) # MyTAXPrepOffice Review From $895-$1,495/year Free trial 3 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview MyTAXPrepOffice 4.6 [(241)](https://www.softwareadvice.com/tax-practice-management/mytaxprepoffice-profile/reviews/) Pricing Starting at $895.00 flat rate per year ### About MyTAXPrepOffice MyTAXPrepOffice is a professional tax preparation software. It is a cloud-based platform designed to help businesses streamline tax preparation and e-filing operations on a centralized dashboard. Tax preparers can utilize a client portal for secure two-way communication. They can also send engagement letters, review form submissions, approve return requests, send and receive documents, and sign documents remotely. MyTAXPrepOffice offers mobility, accuracy, ease of use, and affordability. There are three pricing plans to choose from to find what fits best with your business. MyTAXPrepOffice offer 24/7 support during tax season as well as one-on-one customized onboarding and an online training library that clients can access at any time. Do you work for MyTAXPrepOffice? [Manage this product listing](https://www.g2.com/products/mytaxprepoffice/claim_requests/new?auto=true) ## MyTAXPrepOffice User Interface ## Popular MyTAXPrepOffice Alternatives Main Product MyTAXPrepOffice 4.6 [(241)](https://www.softwareadvice.com/tax-practice-management/mytaxprepoffice-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.67Value for money - 4.64Customer support - 4.52Functionality Pricing Starting at $895.00 per year Alternative Product [TaxDome](https://www.softwareadvice.com/accounting/taxdome-profile/) 4.7 [(3622)](https://www.softwareadvice.com/accounting/taxdome-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.62Value for money - 4.60Customer support - 4.62Functionality Pricing Starting at $800.00 per year Alternative Product [Drake Tax](https://www.softwareadvice.com/tax-practice-management/drake-tax-profile/) 3.8 [(116)](https://www.softwareadvice.com/tax-practice-management/drake-tax-profile/reviews/) Ratings Breakdown - 3.75Ease of use - 4.02Value for money - 3.83Customer support - 3.74Functionality Pricing Starting at $349.99 one time Alternative Product [TurboTax Business](https://www.softwareadvice.com/corporate-tax/turbotax-business-profile/) 4.5 [(276)](https://www.softwareadvice.com/corporate-tax/turbotax-business-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.16Value for money - 3.97Customer support - 4.54Functionality Pricing Starting at $170.00 one time Alternative Product [UltraTax CS](https://www.softwareadvice.com/corporate-tax/ultratax-cs-profile/) 3.6 [(25)](https://www.softwareadvice.com/corporate-tax/ultratax-cs-profile/reviews/) Ratings Breakdown - 3.40Ease of use - 3.33Value for money - 2.91Customer support - 3.48Functionality Pricing Starting at CA$2500.00 per year Alternative Product [Spectrum Cloud](https://www.softwareadvice.com/product/530058-Spectrum-Cloud/) 5.0 [(2)](https://www.softwareadvice.com/product/530058-Spectrum-Cloud/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 4.50Customer support - 5.0Functionality Pricing Starting at ₹8000.00 per year ## MyTAXPrepOffice Pricing and Plans Starting price: $895.00 per year Free Trial Free Version Individual PRO $895.00 flat rate, per year No plan information available Essential Plan $1,195.00 flat rate, per year No plan information available Unlimited Plan $1,495.00 flat rate, per year No plan information available ## MyTAXPrepOffice Features - Popular features found in Tax Preparation Tax Calculation Tax Filing Tax Forms Tax Management - More features of MyTAXPrepOffice Access Controls/Permissions Accounting Activity Dashboard Alerts/Notifications Client Management Client Portal Communication Management Corporate/Business Customizable Templates Data Import/Export Digital Signature Document Management Document Storage Electronic Filing For Tax Practices Mobile Access Reminders Reporting & Statistics Tax Planning ## MyTAXPrepOffice User Reviews ## MyTAXPrepOffice customer ratings - Overall rating: 4.6/5 - Total reviews: 241 ### Rating distribution - 5 stars: 189 reviews (78%) - 4 stars: 28 reviews (12%) - 3 stars: 6 reviews (2%) - 2 stars: 4 reviews (2%) - 1 star: 14 reviews (6%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.7/5 - Customer support: 4.6/5 - Functionality: 4.5/5 --- ### General review - Overall rating: 4/5 - Reviewer: David L. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it is a good software that helps. I would love to understand some of the processes or I would life easy of learning the software. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ease of use. The software is easy to learn and how it is easy to go to each section in order to manage the software. #### Cons Sometimes I get confused as to the working of the software. I have had a time trying to learn the software. #### Vendor response Thank you for your feedback! We truly appreciate you sharing your experience. We understand that switching to any new software comes with a learning curve, and you’re not alone in feeling that way. Have you had a chance to take advantage of the complimentary 1-on-1 training included with your license? It’s a great way to get personalized support. We also offer live webinars, on-demand sessions, our Solution Center with 10,000+ training articles, and a full video training library. Our Customer Success Specialists are always ready to help whenever you need assistance. While there can be an adjustment period, many users find that the time invested pays off with greater efficiency and long-term savings. We’re here for you every step of the way and are so happy you are part of the MyTAXPrepOffice family. Replied April 2026 --- ### Exceptional Service, Effective Training, Some User Interface Enhancements Suggested - Overall rating: 4/5 - Reviewer: ANA M. - Verified reviewer: Yes - Industry: Financial Services - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience has been very positive. The training, support, and available resources have made a significant difference in my ability to work efficiently and confidently. I look forward to seeing continued improvements and enhancements to the platform. Thank you for your commitment to supporting tax professionals like me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Initial Training... Is a plus! The initial training provided was excellent and fully equipped me to navigate tax season with confidence. I greatly appreciate the customer support team for their patience and dedication in assisting with any questions I had about the platform. I would like to highlight the exceptional service provided by [sensitive content hidden] from the customer support team. Her assistance was clear, calm, and highly knowledgeable. She even offered helpful tips on navigating the software after I mentioned that I was new to the system. The YouTube tutorials are incredibly helpful! They provide clear, step-by-step guidance that makes it easy to follow along. Watching the videos also helps me become more familiar with the platform’s features and functionalities. #### Cons These Are My Suggestions for Improvement The audio volume on the YouTube tutorial videos is noticeably low and could benefit from enhancement for better clarity. Similarly, the volume on the Customer Service Phone Line is too low and sometimes difficult to hear. The inability to use right-click functions (such as copy and paste) on the platform reduces efficiency. When addressing system alerts, the platform often redirects to a general page, and it is not always clear which specific line or field requires correction—especially when multiple entries are involved. #### Reasons for choosing MyTAXPrepOffice The customer service! I love it since the first phone call! #### Reasons for switching to MyTAXPrepOffice The customer service was not good for me! --- ### Review of Income Tax Filing - Overall rating: 5/5 - Reviewer: DAVID L. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Overall - I believe it is a great value and great product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service department is outstanding. #### Cons I am very satisfied. They have been very accomodating to me - Do not have any specific areas that I am not satisfied with #### Reasons for switching to MyTAXPrepOffice I needed a cloud tax software program --- ### great experience using My Tax Prep Office - Overall rating: 5/5 - Reviewer: Juan Manuel L. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've had a great experience using My Tax Prep Office this year. One of the biggest improvements is the new AI-powered features, especially the ability to upload multiple documents at once, which made the entire tax preparation process much faster and more convenient. #### Cons The e-filing process was also incredibly fast compared to other tax software I've used. Everything was smooth, efficient, and easy to navigate. On top of that, the pricing is excellent. Compared to other tax preparation programs, My Tax Prep Office offers great value for the money. If you're looking for reliable, fast, and affordable tax software, it's definitely worth trying. --- ### EXCELLENT TAX SOFTWARE - Overall rating: 5/5 - Reviewer: Jo-Ann C. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered been with MyTaxPrepOffice when they first opened and definitely prefer it to other software I've used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is excellent and today was above excellent...Athena showed me some great shortcuts and ways to get things done quickly . Value for money is good. everything actually #### Cons just 1 con...some of the new changes are not that easy for me as a senior. having a senior moment here to not able to describe changes that are more difficult than they were in the beginning. If they come to me i'll be happy to explain #### Reasons for switching to MyTAXPrepOffice not happy with the software and was willing to try a new one. --- ### Not worth the Advil! - Overall rating: 1/5 - Reviewer: Gary F. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered After 6 months I had to give up on their software. They were speedy with updates when they were important to them, but they refused to update their estimated tax penalty calculation, which was incorrect and calculating about DOUBLE what it should be. When I called their software crap, they banned me from tech support, which made their software unusable for me (remember, you have to constantly contact tech support for workarounds because their software is so buggy). Very unprofessional and wouldn't even refund my money! #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It was cheap and online, which allowed my staff to work from home. But my staff ended up not using their software because it was too buggy, so I had to do the tax software data entry! #### Cons It was buggy and constantly required tech support for workarounds. They would make quick fixes when they were important to MTPO, but if they didn't feel an update was important, they would file the suggestion in the round filing cabinet! #### Reasons for switching to MyTAXPrepOffice ATX keeps increasing the cost of their software, but doesn't increase the usefulness. It's slow to open returns (but before 2011 it was super fast and easy to use). Wolter's Kluwer destroyed ATX! --- ### Security Breach (credit card) - MyTaxPrepOffice did not take report seriously at all. - Overall rating: 1/5 - Reviewer: Stephanie S. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I looked into MTPO last year and the year prior. The only reason I didn't use them in 23 and 24 was because they were missing the forms for WA state. I already perform a review of the forms and calculations that would offset the other negative things I have read about their accuracy issues, so I was willing to take that chance if they ever added those forms. Their sales department contacted me and scheduled a long sales (5/7/25) call where they were able to show me all of the cool features of the program and that they now have WA state forms. I was excited enough about the full functionality of it to spend the $100 down payment on a trial run of the software. The particular business card I used had not been used at all for 3 months (last used in Feb). 3 days (5/10/25) after giving my credit card information over the phone to the sales rep, my card was used in Mexico City on three separate purchases - two were "online" and one was marked "merchandise" and all for companies that do not exist in a general Google search for them. I have an excellent credit card company who reached out for the suspicious activity and reversed the charges as soon as I denied them (9hrs after the fact as they occurred around 1230am on 5/10/25). I reported it to MTPO immediately. Five days later, I reported to the trainer who contacted me for my training session that I wasn't going to proceed with training on a new program if reported security concerns were going to go unanswered. Not only had I not been contacted at all, but not a single update had been made on the ticket to let me know they were even looking into it. She escalated the issue and I was sent a message to schedule a call with IT, which I scheduled for the following morning (5/16/25). I am part of a team in my other job that runs a managed services desk for healthcare IT, so I understand security breach investigations and how seriously they must be taken. I perform them when necessary. I also understand the importance of client communications during this process. MTPO does not understand this at all. They didn't even bother to call me once before closing my ticket stating the breach must have occurred on my end (though they stated in the ticket that they called and left me a voice message. I had no missed calls and no voicemails). Unless my phone was being tapped, it's highly unlikely the breach was on my end - The card is used to purchase my software annually and some occasional restocking on Amazon, so most purchases are between Dec-Feb. The timing of the breach was extremely suspect. MTPO didn't even bother to seek out feedback from others to see if perhaps the breach was at the personnel level. (Did the rep I spoke with take/sell my information? Who knows - they didn't even look into it!) I wasn't asking for money or even any heads on platters - I really just wanted to make sure the report was taken seriously and steps would be outlined to help me feel safe with the company. They couldn't be bothered with this, so I requested a refund as I am in my trial month and will proceed forward with Drake again for 2025. I cannot upload sensitive client data to a company whose response to a security concern is basically just "We're safe and secure, promise!!" I suppose, ultimately, I agree with the other negative reviews I've read. You get what you pay for - and these folks are cheap, so their software is cheap and their security practices are even more so. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It looked slick on the sales call and full functioning. The idea is excellent, but the implementation is not great and security is dangerously lacking #### Cons Submitting payment to MTPO caused a security breach wherein my credit card information was stolen and used in Mexico City - MTPO did not take the report seriously and blew me off entirely #### Reasons for switching to MyTAXPrepOffice Costs and bundling of services like document portal and e-signatures - I'm returning to Drake until I can find a better option - at least they've proven themselves secure. --- ### patience is an amazing asset - Overall rating: 5/5 - Reviewer: migdalia O. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered an amazing experience it felt like going to a new place meeting new amazing ppl [sensitive content hidden] was amazing , she listened nd trained me on what I needed she LISTENED nd educated me with patience , she is an amazing asset to any company thank u [sensitive content hidden] and godbless u I hope this company appreciates you and you efforts and kindness #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros [sensitive content hidden] her patience and knowledge went above nd beyond she is an asset to any company I appreciated her commitment and kindness very humble #### Cons some of the ppl who train need to learn to listen to what the customer needs we do not need training i every aspect of ur sw when we say no thank you u should stop nd listen instead u kept going , on things I did not need training on nor wanted u could've spent the extra time on things I wanted nd needed #### Reasons for switching to MyTAXPrepOffice price went up and they refused to downgrade me which was not fair , they refused to work with low income ppl that where going thru hardship and customer service declined --- ### Good changes brings more possibilities - Overall rating: 5/5 - Reviewer: ISA D. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered So far, I’m really impressed with the price and the benefits this program offers to small businesses like mine. It’s been great to have access to these features without breaking the bank, especially compared to a previous program I used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I purchased this program to gain more security throughout the process. Although it took me some time to make the switch—since I was worried about getting stuck while preparing each and every tax return—the support system has been AMAZING! I truly appreciate the training and the friendly team. [sensitive content hidden], in particular, was incredibly informative and answered all my questions thoroughly. #### Cons I don’t have any complaints so far, as I just purchased the program this year. I’m enjoying the process and plan to continue doing so. Perhaps in the future, I’ll share any potential drawbacks as they arise. #### Reasons for choosing MyTAXPrepOffice The demo was straightforward and easy to follow, and the budget was well-suited for my small business. #### Reasons for switching to MyTAXPrepOffice To expensive and not happy with the support system sometimes --- ### New Small Tax Preparer - Overall rating: 5/5 - Reviewer: Allie W. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Great customer service, easy to use, makes the process quicker and cleaner. I look forward to using this software as my business grows as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is user friendly, efficient, customizable, intuitive. I'm starting off as a small tax prepaper and this software is affordable and makes starting this business enjoyable and worth it! #### Cons I don't have any complaints so far. The customer service has been awesome and I'm excited to keep using it. #### Reasons for choosing MyTAXPrepOffice less expensive and easy to use, very efficient --- Showing 1 - 10 of 241 Reviews [See All Reviews](https://www.softwareadvice.com/tax-practice-management/mytaxprepoffice-profile/reviews/) ## MyTAXPrepOffice Popular Comparisons [TaxDome vs MyTAXPrepOffice](https://www.softwareadvice.com/tax-practice-management/mytaxprepoffice-profile/vs/taxdome/)[Drake Tax vs MyTAXPrepOffice](https://www.softwareadvice.com/tax-practice-management/drake-tax-profile/vs/mytaxprepoffice/)[TurboTax Business vs MyTAXPrepOffice](https://www.softwareadvice.com/tax-practice-management/mytaxprepoffice-profile/vs/turbotax-business/)[UltraTax CS vs MyTAXPrepOffice](https://www.softwareadvice.com/tax-practice-management/mytaxprepoffice-profile/vs/ultratax-cs/)[ProSeries Tax vs MyTAXPrepOffice](https://www.softwareadvice.com/accounting/intuit-profile/vs/mytaxprepoffice/)[CCH ProSystem fx vs MyTAXPrepOffice](https://www.softwareadvice.com/project-management/cch-prosystem-fx-profile/vs/mytaxprepoffice/)[TaxAct Business vs MyTAXPrepOffice](https://www.softwareadvice.com/tax-practice-management/mytaxprepoffice-profile/vs/taxact-business/)[Taxprep vs MyTAXPrepOffice](https://www.softwareadvice.com/tax-practice-management/mytaxprepoffice-profile/vs/taxprep/) [Compare All Alternatives](https://www.softwareadvice.com/tax-practice-management/mytaxprepoffice-profile/alternatives/) ## See what companies are saying about Software Advice