MyTAXPrepOffice vs NetSuite
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
3.9 / 5
Value for Money
4.6 / 5
3.8 / 5
Customer Support
4.7 / 5
3.8 / 5
Functionality
4.5 / 5
4.1 / 5
Last Review Written
August 19, 2024
October 4, 2024
Pros/Cons
Pros
- In this competitive environment pricing is very important. MyTaxPrepOffice is a great price, and the price is locked in for as long as you renew during the usual early Spring renewal season.
- This product is great and affordable for small business (Tax preparers). The customer service is great.
- This has been the best and useful tax and finance software in the industry ever known. Customer support is the best team I have ever experienced.
Cons
- This is causing clients to get letters from Kentucky that they owe taxes. We now have to amend those screwed up transmitted return to show what was actually prepared corrected.
- You totally ignored all the problems that were relayed to you last season regarding the Kentucky tax returns. You would not answer my calls, emails, chats, or let voice messages.
- Of those returns imported, many returned incorrect errors such as missing social security numbers, emails, etc.
Pros
- Highly recommend this product. Very good customer support and fantastic value for the price.
- I like this software because it's super powerful and flexible yet it's user friendly and you can customize reports. Basically it has all the features that you need.
- I like that everything is integrated and the reports are updated in real time and the dashboard indicators have been a great help in decision making.
Cons
- I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.
- They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.
- The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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55 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
