CCH ProSystem fx vs ONESOURCE Indirect Tax

RATING:

4.3

(52)

CCH ProSystem fx has 52 reviews and a rating of 4.33 / 5 stars vs ONESOURCE Indirect Tax which has 13 reviews and a rating of 3.92 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (52)
3.9 (13)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 3, 2024
April 24, 2024
Pros/Cons
  • Pros

  • Reliability, consistency, ease of installation, everything just works. What I, as the IT Manager like best is the level of support I receive from CCH.
  • Functional suite of products that get the job done. Perfect for small to mid size organizations, even for simple college organizations.
  • Cons

  • I dislike that they bill in July for the NEXT YEAR for part of the sign up process.
  • Dependency to Microsoft Office make it costly on software licenses.
Read all user reviews
  • Pros

  • The support team actively look into the matter whenever I reach out.
  • The versatility of this program is awesome. I can enter my time into my time sheet, review my job history, and look up my paystub history.
  • Cons

  • What I like least about ONESOURCE is that there are some missing returns and the helpdesk situation is awful. We have had several tickets open for months with no movement.
  • Sometimes it is difficult to make changes or edit fields in this application.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos