CCH ProSystem fx vs TaxAct Business

RATING:

4.3

(51)

CCH ProSystem fx has 51 reviews and a rating of 4.31 / 5 stars vs TaxAct Business which has 41 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (51)
4.7 (41)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 16, 2023
February 15, 2024
Pros/Cons
  • Pros

  • Reliability, consistency, ease of installation, everything just works. What I, as the IT Manager like best is the level of support I receive from CCH.
  • Functional suite of products that get the job done. Perfect for small to mid size organizations, even for simple college organizations.
  • Cons

  • I dislike that they bill in July for the NEXT YEAR for part of the sign up process.
  • Dependency to Microsoft Office make it costly on software licenses.
Read all user reviews
  • Pros

  • I like the cost compared to Turbo Tax and the results come out exactly the same when comparing the two options.
  • The navigation of this software is phenomenal resulting in me not missing any of my deductions and expenses that I can write off.
  • Cons

  • The lack of a W-2 import is disappointing. Being able to upload your income information saves time and prevents errors from manual entry.
  • Although not needed, there is no refund advance, you have to wait to receive from the government. Of course, the more complex your tax filing is, the more you are charged for filing.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos